Raising a Toast to Salesforce: A Leader in the 2023 Gartner Magic Quadrant for Digital Commerce



August 27, 2023

Gartner Magic Quadrant for Digital Commerce

We’re absolutely thrilled to celebrate Salesforce’s incredible achievement in the realm of digital commerce! For the eighth consecutive year, Salesforce has earned the prestigious title of a Leader in the esteemed Gartner Magic Quadrant for Digital Commerce

As a Salesforce Summit Partner with over 200+ Salesforce Certifications, 100+ certified Salesforce Developers and a game-changing Salesforce Communication App, we are filled with immense pride and joy for Salesforce’s remarkable achievement.

This prestigious recognition also reflects Salesforce’s innovative journey.  In the past year alone, their introduction of Hybrid Storefronts, Page Designer for adaptable storefronts, Pay Now, Reorder Portal, Order Support, and the revolutionary Data Cloud for Commerce Cloud underscore their commitment to staying ahead. This innovation doesn’t stop at technology; Salesforce’s advancements in Generative AI have led to faster, more profitable commerce experiences. 


 “Innovation is a core value of Salesforce and we truly live it”

Michael Affronti

SVP & General Manager, Commerce Cloud

Additionally, they were able to craft the Commerce Cloud to perfectly suit personalization at all scales. No matter the type of storefront, business size, or industry, they offer exceptional tools that fit like a glove, tailored to business needs. Their Data Cloud for Commerce takes things up a notch by merging customer data seamlessly, resulting in unforgettable shopping interactions tailored to each buyer. 

What truly makes Salesforce stand out are their strengths. They’ve rapidly introduced new features, such as integrating social channels and transitioning seamlessly to headless systems, which separate the front-end and back-end of applications for independent updates. 

Furthermore, Salesforce has one of the most strong partner ecosystems on the global stage, powered by The Salesforce AppExchange. And alongside, a remarkable community of trailblazers is working hand in hand to create special and customized commerce experiences. 

Covering all the bases, Salesforce offers solutions like B2C Commerce Cloud for big consumer sales and B2B Commerce for business-to-business transactions. They’ve also upgraded their D2C service, catering to B2B Commerce customers making smaller consumer purchases. But that’s not all, Salesforce goes the extra mile with add-ons like CDP, OMS, SFA, and B2B marketing automation, enhancing the commerce experience. They serve companies of all sizes and industries across the globe.

With all these accomplishments, it’s no wonder Salesforce is leading the way in digital commerce. Their unwavering commitment to innovation and crafting tailored experiences has undeniably secured them a well-deserved and prominent position in the industry. 

Being a leading software development company with the prestigious Salesforce summit Partnership, we truly value and celebrate Salesforce’s this well-deserved recognition. This achievement holds a special place in our hearts, as we have proudly launched our very first Salesforce application- Lead Manager Ninja, a smart solution for business communication challenges. Ours is the first Salesforce app to include Email alongside other key communication channels like SMS and Whatsapp. In this moment, we extend our heartfelt congratulations to Salesforce for this consecutive achievement and for serving as a constant source of inspiration.

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ksolves Team

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