Client Overview
OnPoint Group companies are the
leading provider of facility maintenance, loading docks & doors, material handling and power
management. Companies of all sizes across the nation rely on them to deliver safer, higher
uptime, lower cost equipment solutions.
What They Do
It is a service cloud based
application used by many partners to provide critical facilities across the US .It involves
handling complex interactions of multiple material and non-material based work orders.
Problems Faced By Them
Ksolves Doing What It
Does The Best - Solution Providing!
01
Salesforce Platform
Customization
02
New Salesforce feature
integration
03
Complex solution handling
04
Quality Assurance
How We Helped Them Using Salesforce
Ksolves Doing What It Does The Best -
Solution Providing!
-
Our team of developers and quality analysts worked on the process improvement.
-
Helped them with the usage of configuration management tools – GITAssisted them with release management.
-
Handled the entire QA processes like Functional testing, Regression testing, Automation of the Regression test cases.
-
Diverted the focus towards more quality intensive development.
-
Helped in optimizing applications from the Salesforce limitations end.

Business Benefit
Refurbishment At All Costs!
Smooth CRM processes
Quality-enhanced core solutions
Optimized Applications
Channelized
Sales Funnel
Streamlined
process handling