Salesforce Einstein
Get
AI Capabilities Within CRM To Create Personalized
& Predictive Customer
Experiences!
Our Expertise in Salesforce Einstein
At Ksolves, we excel in implementing Salesforce Einstein into your Salesforce instance and customizing
it to align with your specific business goals.
it to align with your specific business goals.
Platform Integration
Our certified Salesforce experts specialize in integrating
Salesforce
Einstein with:
- Sales Cloud: Enhance sales processes with Einstein’s Predictive Analytics, automated lead scoring, and intelligent insights. Ask Einstein to write emails, generate summaries of sales calls, and use actionable insights to converse with customers.
- Service Cloud: Elevate customer experience and boost agent productivity by integrating Einstein into Service Cloud. Ask Einstein to surface relevant information to customers during the interaction to solve their issues quickly.
- Marketing Cloud: Optimize and personalize marketing campaigns with Predictive and Generative AI integrated into Marketing Cloud. Build highly personalized customer journeys and boost engagement with insights from Einstein.
- Commerce Cloud: Personalize every customer’s shopping experience with Einstein. Automatically generate personalized product descriptions, run targeted promotions, recommend relevant products, and create seamless buying experiences.
Einstein Analytics
Leverage your data more effectively with enterprise analytics to make
faster and better decisions.
- Data Management: Collect, integrate, and clean all kinds of data with data management tools to unlock accurate and reliable insights hidden within your data.
- Analytics Studio: Develop AI-powered applications with ready-to-use templates or from scratch.
- Zero-Code AI: Receive predictions, real-time recommendations, and narrative explanations with no-code AI.
- Natural Language Processing: Analyze unstructured data, such as customer feedback, social media posts, survey responses, etc., and extract insights to deliver better customer experiences.
Products
Utilize different Einstein products within your CRM to predict
outcomes and deliver better customer experiences
- Einstein Discovery: Get trusted and transparent predictions and recommendations from a no-code platform powered by Machine Learning. Make business decisions quickly and confidently. Build predictive models without writing a single line of code.
- Einstein Prediction Builder: Create and deploy predictions on any Salesforce objects, either standard or custom, with feature selection, model management, and model metrics.
- Einstein Language: Einstein Sentiment interprets the character of a client’s statement, whether it is positive, negative, or neutral. Einstein Intent detects and assigns any designation to the analyzed statement.
Einstein Bots
Solve customer requests quickly and effortlessly with Einstein Bots! Our Salesforce experts are adept at implementing, configuring, and customizing Einstein Bots to align with your business objectives.
Einstein Bots free your customer service teams by automatically answering common customer queries, collecting feedback, creating new inquiries as leads, and other tasks. They leverage Natural Language Processing and Natural Language Understanding to understand customer queries and make the conversation more natural and effective.
Our Diverse Industry Reach
At Ksolves, we work closely
with clients from diverse industry verticals to understand their unique
business requirements & challenges and develop tailored solutions.
Healthcare
Retail &
E-Commerce
E-Commerce
Travel
Education
Hospitality
Financial
Telecom
Manufacturing
IT Industry
Public Sector
The Ksolves Advantage:
Designed for Your Business Growth
Designed for Your Business Growth
Direct Access to
Developers
To ensure streamlined
communication
Availability
Covering all timezones across all geographies
24x7 Support
Line with 3 levels of escalation
Sales Cycle
Quick turnaround to ensure
faster execution
Support
Immediate Technical assistance
in times of need (with C-level
involvement)
Customer Success Stories
Explore how we have helped valued clients
from across the globe enhance customer experience
by implementing
Salesforce Einstein features into their CRMs.
How Does Salesforce Einstein
Revolutionize Your Business?
Salesforce Einstein is a comprehensive AI for the Salesforce CRM that leverages Machine Learning and Large Language Models (LLMs). Its features enhance Salesforce CRM’s capabilities, empowering businesses to make data-backed decisions, automate repetitive tasks, and predict future outcomes. With Predictive and Generative AI across Customer 360, Einstein drives productivity and personalization.
Harness the potential of Salesforce Einstein’s predictive intelligence to enhance customer experience with Ksolves!
Tailored Customer Experiences
Increased Sales Productivity
Intelligent Sales Pipeline
Optimized Business Processes
Better Decision-Making
Scalability and Flexibility
Harness the potential of Salesforce Einstein’s predictive intelligence to enhance customer experience with Ksolves!
Why is Ksolves Your Ideal Partner?
Ksolves is a leading Salesforce Summit Partner with an
unwavering commitment to delivering top-notch tailored
solutions. We boast
a team of certified experts who excel in implementing Salesforce Einstein and integrating it with
various Salesforce clouds. Quality is at the heart of everything we do. We
adhere to the highest quality standards and
ensure maximum customer
satisfaction.
12+
Years of Experience
Deliver Scalable,
Cost-Effective Solutions
100%
In-House Code Development
Faster Response
99%
On-Time Project Delivery
30+ Countries Served
Driving Digital Transformation Worldwide
90%
Client Retention Rate
350+
Salesforce
Certifications
100+
Salesforce Certified
Professionals
180+
Projects Delivered
12+
Years of Experience
90%
Client Retention Rate
Faster Response
99%
On-Time Project Delivery
30+ Countries Served
Driving Digital Transformation Worldwide
180+
Projects Delivered
Deliver Scalable,
Cost-Effective Solutions
100+
In-House Code Development
100+
Salesforce Certified
Professionals
350+
Salesforce Certifications
Knowledge Corner
Delve into the collection of our insightful
articles, featuring in-depth knowledge of Salesforce Einstein, best practices,
and helpful tips.
and helpful tips.
AI-Driven Inventory Forecasting for Manufacturers
CTI Ninja Goes Live on Salesforce AppExchange: Redefining Customer Conversations with AI-Powered Telephony
View All
Create Customizable, Predictive, and
Generative AI Experiences With Salesforce
Einstein and Ksolves!
FAQs
Find answers to a few common questions related to Salesforce Einstein.
What is Salesforce Einstein?
Salesforce Einstein is a comprehensive AI for the Salesforce CRM. It is a combination of different AI
technologies that make the entire suite of Salesforce products, Customer 360, smarter
and more intelligent. This helps businesses automate various sales, marketing, and customer service
operations and create customizable AI experiences for customers. In addition, Salesforce Einstein
assists them in making smarter business decisions with advanced analytics and predictive capabilities.
With Salesforce Einstein, you can:
- Gain predictive insights into your business and customers with Machine Learning.
- Effortlessly extract meaning from every piece of information with Natural Language Processing.
- Gain complete visibility into your products and brand with Computer Vision.
Who can benefit from using Salesforce Einstein?
Salesforce Einstein is beneficial for any business willing to leverage the potential of Artificial
Intelligence to improve decision-making, boost productivity, and offer personalized Predictive and
Generative AI customer experiences.
- Sales: Empower sellers to automate various sales processes, such as prospect research, email drafting, call summaries, etc. Accelerate decision-making with Predictive AI and close every call with conversational intelligence.
- Marketing: Experience high customer engagement with tailored marketing campaigns, boost team productivity, and create personalized customer journeys.
- Customer Service: Deliver more personalized customer service experiences and boost service team productivity.
- IT: Harness the power of AI to create smarter applications for employees and customers.
How does Ksolves help with Salesforce Einstein?
Ksolves, a leading Salesforce Summit Partner, provides end-to-end services for Salesforce Einstein.
From initial consultation and implementation to ongoing support, our team of certified Salesforce
developers and consultants help you every step of the way. Here are our services:
- Consultation: Analyze your business processes and recommend the best Einstein features that perfectly align with your goals.
- Implementation: Implement Einstein into your Salesforce org, enabling you to unleash the power of AI across Customer 360.
- Customization: Fine-tune dashboards and workflows according to your business requirements.
- Integration: Integrate Einstein with your third-party applications for seamless data flow and connectivity
- Ongoing Support & Maintenance:Ensure the smooth operation of Einstein with proactive monitoring, regular health checks, and timely updates & patches.
