Apache Spark Support Packages
Standard Support
Coverage
8x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
10 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Advanced Support
Best Value
Coverage
16x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
15 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Platinum Support
Most Popular
Coverage
24x7
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (24/7 included)
Support Tickets
25 tickets/year
Risk Assessment Reports
4 per year
Architect Consultation
4 day per year
Dedicated Access
Included (24/7 access + dedicated escalation path)
Future Release Roadmap Monitoring Included in All Packages

Why Ksolves is a Trusted Choice of Global
Teams for Apache Spark Support?

We offer comprehensive support for your Apache Spark ecosystem to ensure smooth data
processing and analytics.

True 24x7 Global Support
Access round-the-clock, 365 days a year support from our global teams, ready to resolve issues across multiple time zones—whenever you need us.
International Compliance You Can
Count On
ISO 27001, SOC 2 Type II, and GDPR-compliant, we guarantee industry-leading data protection across the globe. Trust us to meet your regional compliance needs effortlessly.
Audit-Ready Support
Access detailed support logs and documentation anytime for audit and compliance purposes. Transparency and accountability are built into every interaction.
SLAs That Deliver
We promise fast response times with guaranteed resolution schedules, so you can rest easy knowing your Apache Spark cluster is in expert hands. Your uptime is our priority.
Apache Spark Experts at Your Service
Certified engineers with deep expertise in Apache Spark are ready to support your environment. Benefit from years of hands-on experience managing complex, high-performance systems.
Reporting and Root Cause Analysis
Stay informed with regular reports on performance, SLAs, and uptime. For critical issues, receive a detailed Root Cause Analysis to help prevent future disruptions.
SOPs & Knowledge Base
Quickly resolve common issues using our comprehensive SOPs and knowledge base. Proactive solutions and efficient responses are always at your fingertips.
Security and Risk Mitigation
Your data’s security is our top priority. We ensure encrypted communications, secure portals, and risk management strategies to keep your systems safe and compliant.
Global Client References and Case
Studies
Join the ranks of satisfied global enterprises that trust us with their Apache Spark support. Our proven track record of success is reflected in our extensive client case studies.

Say Goodbye to Your Spark
Downtime with Our Instant Solutions!

Cassandra Support
Our Apache Spark End-to-End Solutions
Performance Optimization

Maximize your Spark's efficiency by fine-tuning jobs, reducing latencies, and improving throughput.

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24x7 Monitoring & Issue Resolution

Our team monitors your Spark clusters round-the-clock to address bottlenecks and minimize downtime.

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Deployment & Scaling

Implement, upgrade, or scale Spark clusters to meet evolving business needs.

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Integration with Big Data Ecosystems

Connect Spark with tools like Hadoop, Kafka, and Cassandra for streamlined workflows.

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Data Security & Compliance

Ensure your Spark workflows adhere to security and regulatory standards.

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Custom Development

Build tailored Spark applications to meet your unique data processing requirements.

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Hassle-Free Version Upgrades

Keep your Apache Spark environment updated with zero disruption.

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Our Apache Spark End-to-End Solutions
Performance Optimization
Performance Optimization

Maximize your Spark's efficiency by fine-tuning jobs, reducing latencies, and improving throughput.

Support Image
24x7 Monitoring & Issue Resolution
24x7 Monitoring & Issue Resolution

Our team monitors your Spark clusters round-the-clock to address bottlenecks and minimize downtime.

Support Image
Deployment & Scaling
Deployment & Scaling

Implement, upgrade, or scale Spark clusters to meet evolving business needs.

Support Image
Integration with Big Data Ecosystems
Integration with Big Data Ecosystems

Connect Spark with tools like Hadoop, Kafka, and Cassandra for streamlined workflows.

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Data Security & Compliance
Data Security & Compliance

Ensure your Spark workflows adhere to security and regulatory standards.

Support Image
Custom Development
Custom Development

Build tailored Spark applications to meet your unique data processing requirements.

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Hassle-Free Version Upgrades
Hassle-Free Version Upgrades

Keep your Apache Spark environment updated with zero disruption.

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Emergency Apache Spark Support is Just a Call Away
Is your Apache Spark set up facing critical performance challenges? Our experts are here to help you. Contact us for immediate assistance, and one of our experts will be in touch with you in no time. Our experts will diagnose the issuse and fix it while restoring full functionality and performance with minimal downtime.
Cassandra Support
FAQs
Which local join strategies does Apache Spark support?

Apache Spark supports several local join strategies, including:

  • Broadcast Hash Join: Efficient for joining a large table with a small table by broadcasting the small table to all nodes.
  • Sort-Merge Join: Used for large datasets; Spark sorts both datasets on the join key and merges them.
  • Shuffle Hash Join: Spark hashes both tables and shuffles data across partitions before joining.
  • Bucketed Join: Optimizes joins when datasets are pre-bucketed and sorted on join keys.
Does Apache Spark support multiple languages?

Yes. Apache Spark supports multiple programming languages:

  • Scala: Native language for Spark APIs.
  • Python: Using PySpark for data processing and ML tasks.
  • Java: For enterprise-grade applications.
  • R: Using SparkR for statistical computing.
  • SQL: Spark SQL for querying structured data.
Can Spark handle both batch and real-time data processing?

Yes. Spark supports:

  • Batch processing: Using Spark Core and DataFrames/Datasets.
  • Streaming/real-time processing: Using Spark Structured Streaming for low-latency data pipelines.
What are common challenges addressed by Spark support services?
  • Slow job execution and resource bottlenecks
  • Cluster configuration and scaling issues
  • Data skew and shuffle problems
  • Security and compliance gaps
  • Integration with BI tools, ML frameworks, and data lakes
Can Apache Spark support services help with migration?

Yes. Our Spark experts can assist in migrating workloads from legacy systems like Hadoop MapReduce, Hive, or traditional SQL engines to Spark, unlocking better performance and scalability.