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RabbitMQ Support Packages
Standard Support
Coverage
8x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
10 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Advanced Support
Best Value
Coverage
16x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
15 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Platinum Support
Most Popular
Coverage
24x7
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (24/7 included)
Support Tickets
25 tickets/year
Risk Assessment Reports
4 per year
Architect Consultation
4 day per year
Dedicated Access
Included (24/7 access + dedicated escalation path)
Future Release Roadmap Monitoring Included in All Packages

Why is Ksolves a Trusted Choice of Global
Teams for RabbitMQ Consulting & Support?

At Ksolves, we deliver tailored RabbitMQ consulting with enterprise-grade support to optimize
your messaging infrastructure. Whether you need strategic planning, performance tuning, or
round-the-clock troubleshooting, we ensure reliability, scalability, and efficiency.

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True 24x7 Global Support
Distributed systems don’t stop – and neither do we. Our global team ensures around-the-clock support for your RabbitMQ infrastructure, with rapid response across time zones.
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International Compliance You Can
Count On
ISO 27001, SOC 2 Type II, and GDPR-compliant, we guarantee industry-leading data protection across the globe. Trust us to meet your regional compliance needs effortlessly.
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Audit-Ready Support
Access detailed support logs and documentation anytime for audit and compliance purposes. Transparency and accountability are built into every interaction.
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SLAs That Deliver
Minimize downtime and maximize confidence with guaranteed response times and well-defined resolution workflows tailored to enterprise-grade RabbitMQ deployments.
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RabbitMQ Specialists On-
Demand
From clustering and high availability to queue design and performance tuning, our experts know the ins and outs of RabbitMQ in production environments—so you don’t have to.
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Reporting and Root Cause Analysis
Stay informed with regular reports on performance, SLAs, and uptime. For critical issues, receive a detailed Root Cause Analysis to help prevent future disruptions.
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SOPs & Knowledge Base
Quickly resolve common issues using our comprehensive SOPs and knowledge base. Proactive solutions and efficient responses are always at your fingertips.
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Security and Risk Mitigation
Your data’s security is our top priority. We ensure encrypted communications, secure portals, and risk management strategies to keep your systems safe and compliant.
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Global Client References and Case
Studies
Join the ranks of satisfied global enterprises that trust us with our RabbitMQ Consulting and Support services. Our proven track record of success is reflected in our extensive client case studies.

Let Us Handle Your RabbitMQ Infrastructure While You Focus On Growing Your Business.

Cassandra Support
Ksolves RabbitMQ Enterprise Consultancy Services
Our RabbitMQ Consultancy & Health Checks are designed to help you get the most out of
RabbitMQ
Architecture Design

Crafting scalable and reliable RabbitMQ architectures.

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Implementation Guidance

Expert assistance deploying RabbitMQ solutions with full RabbitMQ Language Support.

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Best Practices

Sharing industry best practices for optimal RabbitMQ usage.

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Training and Workshops

Empower your team with in-depth RabbitMQ knowledge.

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Custom Plugin Development

Building tailored plugins to extend RabbitMQ functionality.

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Ksolves RabbitMQ Enterprise Consultancy Services
Our RabbitMQ Consultancy & Health Checks are designed to help you get the most out of
RabbitMQ
Architecture Design
Architecture Design

Crafting scalable and reliable RabbitMQ architectures.

Support Image
Implementation Guidance
Implementation Guidance

Expert assistance deploying RabbitMQ solutions with full RabbitMQ Language Support.

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Best Practices
Best Practices

Sharing industry best practices for optimal RabbitMQ usage.

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Training and Workshops
Training and Workshops

Empower your team with in-depth RabbitMQ knowledge.

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Custom Plugin Development
Custom Plugin Development

Building tailored plugins to extend RabbitMQ functionality.

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Benefits of RabbitMQ Consulting & Support
Services
one
Optimized Throughput

Fine-tune RabbitMQ for maximum message delivery rates and reduced latency.

two
Cluster Monitoring

Track performance, detect bottlenecks, and ensure resource efficiency.

three
Resource Efficiency

Manage queues, exchanges, and bindings for optimal message routing.

four
Advanced Troubleshooting

Resolve issues like backlogs, connection failures, and queue blockages.

five
Seamless Upgrades

Safely upgrade RabbitMQ versions and apply patches without downtime.

five
Future-Proof Architecture

Scalable designs for growing demands with expert troubleshooting.

Maximize RabbitMQ Efficiency with Expert Consulting & Support!
Struggling with challenges like queue backpressure, AMQP drops, or scaling challenges? Our experts specialize in queue tuning, mirrored queues, shovel/federation setups, and resource optimization. Trust our RabbitMQ Consulting & Support Services for high-throughput, fault-tolerant messaging!
Cassandra Support
Frequently Asked Questions
Do you support both open-source and commercial RabbitMQ versions?

Yes. We support open-source RabbitMQ as well as commercial versions, offering expert guidance, 24/7 support, and advanced features for enterprise environments.

How can RabbitMQ support services improve reliability?

Support services include proactive monitoring, alerting, performance optimization, and high-availability configurations, helping in preventing downtime and ensuring smooth message delivery.

Do you assist with upgrades and migrations?

Yes. We handle seamless upgrades and migrations while preserving configurations, minimizing downtime, and ensuring a smooth transition.

Can RabbitMQ integrate with cloud services?

Yes. RabbitMQ integrates seamlessly with AWS, Azure, GCP, and hybrid cloud environments, enabling scalable, secure, and real-time messaging across cloud and on-premise systems.

How do RabbitMQ support services reduce downtime?

Through proactive monitoring, alerting, troubleshooting, and performance tuning, support services prevent potential failures, quickly resolve issues, and maintain high system availability.

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