Apache Iceberg Support Services
Get 24×7 Apache Iceberg Support to Empower Your Data Lakehouse Infrastructure
Dedicated Support From Apache Iceberg Experts
24×7 Support Services
SLA-Based Service Delivery
Experienced Experts
Apache Iceberg Support Packages
Want a custom Support Package for your business?
Standard Support
Coverage
8h x 5d
Normal Severity
2 hours acknowledgement time 10 days resolution time
Medium Severity
2 hours acknowledgement time 2 days resolution time
High Severity
1 hour acknowledgement time 6 days resolution time
Critical Severity
30 mins acknowledgement time 2 hours resolution time (via urgent ticket)
Support Tickets
10 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Advanced Support
Best Value
Coverage
16h x 5d
Normal Severity
2 hours acknowledgement time 10 days resolution time
Medium Severity
2 hours acknowledgement time 2 days resolution time
High Severity
1 hour acknowledgement time 6 days resolution time
Critical Severity
30 mins acknowledgement time 2 hours resolution time (via urgent ticket)
Support Tickets
15 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Platinum Support
Most Popular
Coverage
24x7
Normal Severity
2 hours acknowledgement time 10 days resolution time
Medium Severity
2 hours acknowledgement time 2 days resolution time
High Severity
1 hour acknowledgement time 6 days resolution time
Critical Severity
30 mins acknowledgement time 2 hours resolution time (24/7 included)
Support Tickets
25 tickets/year
Risk Assessment Reports
4 per year
Architect Consultation
4 day per year
Dedicated Access
Included (24/7 access + dedicated escalation path)
Future Release Roadmap Monitoring Included in All Packages
Why Ksolves is a Trusted Choice for Apache
Iceberg Support?
We offer comprehensive support for your Apache Iceberg ecosystem to ensure seamless data
lakehouse operations, efficient analytics, and reliable data management.
24x7 Global Support
Access round-the-clock support across multiple time zones. Our experts are always ready to resolve issues whenever you need them.
International Compliance
ISO 27001, SOC 2 Type II, and GDPR-compliant, we maintain industry-leading data protection and meet regional compliance requirements effortlessly.
Audit-Ready Support
Detailed support logs and documentation are available for audits and compliance, ensuring transparency and accountability.
SLAs That Deliver
We promise fast response and guaranteed resolution schedules. Your uptime is our priority, so your Iceberg environment is always in expert hands.
Apache Iceberg Experts at Your Service
Benefit from experienced engineers with deep expertise in Apache Iceberg. Our team ensures high performance, reliability, and secure data management.
Reporting and Root Cause Analysis
Stay informed with regular reports on performance, SLAs, and uptime. For critical issues, receive a detailed Root Cause Analysis to prevent future disruptions.
SOPs & Knowledge Base
Access comprehensive SOPs and a knowledge base to resolve common issues quickly and efficiently.
Security and Risk Mitigation
We prioritize your data security with encrypted communication, secure portals, and robust risk management strategies.
Proactive Monitoring and Optimization
Our team proactively monitors performance, resolves bottlenecks, and optimizes configurations for peak Apache Iceberg efficiency.
Struggling with Query Slowdowns Caused by Catalog Inefficiencies? Our Experts Can Help You.
Challenges Businesses Face
with Apache Iceberg
with Apache Iceberg
Even though Iceberg is powerful, many organizations struggle with:
1 Complex Deployment across hybrid or cloud environments
2 Query Performance Issues due to poor partitioning or layout
3 Catalog Configuration bottlenecks (Hive Metastore, AWS Glue, etc.)
4 Integration Gaps with existing data platforms
5 Data Governance & Security Risks in Regulated Industries
6 Lack of Skilled Resources to manage Iceberg at scale
How Ksolves Helps You Overcome Apache Iceberg Challenges?
Catalog Management & Optimization
Since Iceberg relies heavily on catalog services, we configure and optimize Hive Metastore, AWS Glue, or other supported catalogs for high availability and performance, preventing bottlenecks and downtime.
24×7 Monitoring & Issue Resolution
With proactive, around-the-clock monitoring, our team quickly detects, diagnoses, and resolves issues, keeping your Iceberg environment stable, optimized, and always available for business-critical workloads.
Deployment & Scaling
We enable seamless deployment of new Iceberg tables and help scale environments smoothly, handling growing data demands and users without interruptions to analytics workflows.
Integration with Big Data Ecosystems
Ksolves ensures smooth interoperability between Iceberg and Spark, Flink, Hive, or Trino, enabling connected analytics workflows and stronger performance across your entire data ecosystem.
Custom Development
We build tailored Iceberg solutions for advanced table management, query optimization, and workflow automation, addressing unique business requirements while ensuring performance and future scalability.
Hassle-Free Version Upgrades
Our team manages safe, efficient upgrades to the latest Iceberg versions with minimal downtime, preserving backward compatibility and ensuring your data systems remain up-to-date.
Since Iceberg relies heavily on catalog services, we configure and optimize Hive Metastore, AWS Glue, or other supported catalogs for high availability and performance, preventing bottlenecks and downtime.
24×7 Monitoring & Issue Resolution
With proactive, around-the-clock monitoring, our team quickly detects, diagnoses, and resolves issues, keeping your Iceberg environment stable, optimized, and always available for business-critical workloads.
Deployment & Scaling
We enable seamless deployment of new Iceberg tables and help scale environments smoothly, handling growing data demands and users without interruptions to analytics workflows.
Integration with Big Data Ecosystems
Ksolves ensures smooth interoperability between Iceberg and Spark, Flink, Hive, or Trino, enabling connected analytics workflows and stronger performance across your entire data ecosystem.
Custom Development
We build tailored Iceberg solutions for advanced table management, query optimization, and workflow automation, addressing unique business requirements while ensuring performance and future scalability.
Hassle-Free Version Upgrades
Our team manages safe, efficient upgrades to the latest Iceberg versions with minimal downtime, preserving backward compatibility and ensuring your data systems remain up-to-date.
Frequently Asked Questions
Which platforms and tools does Apache Iceberg support and integrate with?
Iceberg support typically covers integration with:
- Big Data Engines: Apache Spark, Apache Flink, Hive, Trino.
- Cloud Data Lakes: AWS S3, Azure Data Lake Storage, Google Cloud Storage.
- BI & Analytics Tools: Tableau, Power BI.
- Data Orchestration Tools: Airflow, NiFi, dbt.
Can Iceberg support real-time streaming data?
Yes. Iceberg integrates with Apache Flink and Apache Spark Structured Streaming to handle near-real-time ingestion. Support includes:
- Setting up streaming pipelines.
- Optimizing incremental reads and writes.
- Managing watermarking and late data handling.
Does Iceberg support data versioning?
Yes, snapshot-based versioning allows rollback and time-travel queries.
Is Iceberg cloud-friendly?
Yes, supports AWS S3, Azure Data Lake, GCS, and hybrid deployment.
How do I get started with Ksolves Iceberg support?
Contact Ksolves to assess your data architecture and define a roadmap for deployment, migration, or optimization.
Emergency Apache Iceberg
Support is Just a Call Away!
Support is Just a Call Away!
Is your Iceberg setup facing performance or operational challenges? Our experts are ready to help. Contact us for immediate assistance, and we will diagnose, resolve, and restore full functionality with minimal downtime.
