Apache Cassandra® Support
to keep your Clusters running smoothly.
Support Team
Service Delivery
10 days resolution time
2 days resolution time
6 days resolution time
2 hours resolution time (via urgent ticket)
10 days resolution time
2 days resolution time
6 days resolution time
2 hours resolution time (via urgent ticket)
10 days resolution time
2 days resolution time
6 days resolution time
2 hours resolution time (24/7 included)
Services
Customized Recommendations
for up to 3 Nodes Cluster!
Why Ksolves is a Trusted Choice of Global
Teams for Apache Cassandra Support?
Backed by robust SLAs, we empower businesses to unlock the full
potential of open-source
technology with unmatched expertise.
Count On
Studies
Streamline cluster operations with proactive management for optimal performance.
Gain actionable insights with advanced logging and real-time monitoring.
Fortify Cassandra with robust encryption and access control measures.
Seamlessly upgrade clusters with zero downtime and risk mitigation.
Maximize efficiency with tailored optimization for faster data handling.
Enhance scalability through precise data modeling and cluster tuning.
Resolve complex issues quickly with in-depth diagnostics and expertise.
Cassandra Cluster Management
Streamline cluster operations with proactive management for optimal performance.
Logging & Monitoring
Gain actionable insights with advanced logging and real-time monitoring.
Security Enhancements
Fortify Cassandra with robust encryption and access control measures.
Cluster Upgrades
Seamlessly upgrade clusters with zero downtime and risk mitigation.
Performance Tuning
Maximize efficiency with tailored optimization for faster data handling.
Cassandra Cluster & Data Model Optimization
Enhance scalability through precise data modeling and cluster tuning.
Troubleshooting and Root Cause Analysis
Resolve complex issues quickly with in-depth diagnostics and expertise.
Our work quality is reflected in our customer success!
Cassandra Support? We're Here
24x7 to Help You!
What does the Apache Cassandra support service include?
Professional support services typically cover installation, configuration, cluster setup, performance tuning, security hardening, backup and recovery planning, monitoring, troubleshooting, version upgrades, and emergency incident response.
How can Cassandra support help with performance issues?
Support teams analyze metrics like read/write latency, compaction efficiency, disk usage, and query patterns. They provide recommendations for optimizing data models, tuning JVM parameters, and configuring replication to improve performance and scalability.
Can support services help with Cassandra upgrades and migrations?
Yes. At Ksolves, we provide support services to guide smooth upgrades between versions, handle migration of workloads, and ensure minimal disruption. This includes testing, planning, and execution for high-availability clusters. To discuss your project requirement, contact us.
How does support assist with disaster recovery?
The professional support teams design backup strategies, replication setups, and failover mechanisms. They also provide recovery plans and guidance for restoring data in case of hardware failure, data corruption, or human error.
Can support services optimize Cassandra for large-scale deployments?
Yes. Engineers help design and scale clusters, implement best practices for partitioning, replication, and compaction strategies, and recommend strategies for multi-datacenter setups to handle heavy workloads.
How quickly can issues be resolved?
Resolution time depends on the severity and complexity of the issue. Critical incidents are usually addressed immediately with predefined escalation protocols, while non-critical requests are resolved according to SLA timelines.
