24/7 Apache StreamSets Support
Keep Data Pipelines Running
Smoothly

We are Open source Code Contributor

Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

Apache StreamSets Support That's Built to Meet the World's Strictest Data Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance

En(AI)blingTM Success for Industry Leaders

Apache StreamSets Support Packages

Choose the StreamSets support contract that matches how critical your pipeline environment is and how fast you need a response when data stops flowing.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical — Ack / Resolution
30 mins / 2 hrs
30 mins / 2 hrs
30 mins / 2 hrs
High — Ack / Resolution
1 hr / 6 days
1 hr / 6 days
1 hr / 6 days
Normal — Ack / Resolution
2 hrs / 10 days
2 hrs / 10 days
2 hrs / 10 days
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

What Ksolves Has Delivered for Organizations Running Apache StreamSets at Scale

Enterprises across fintech, healthcare, telecom, and SaaS trust Ksolves Apache StreamSets enterprise support to deliver stable pipeline operations, reliable connector performance, and scalable data integration infrastructure.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

Apache StreamSets Support Services to Keep Your Full Data Pipeline Stack Running at Scale

One team handles your entire StreamSets lifecycle, from pipeline design and connector configuration to drift management and StreamSets 24x7 support, so data keeps flowing when your business depends on it.

24/7 Apache StreamSets Operations

Your dedicated StreamSets ops team monitors and manages your pipeline environment around the clock so data engineering teams stay focused on building, not firefighting.

  • StreamSets Data Collector health monitoring covering pipeline status, runner threads, and JVM memory
  • Pipeline error record monitoring with threshold alerting and automatic retry configuration
  • Connector lifecycle management across Kafka, JDBC, S3, HDFS, Snowflake, and Salesforce origins and destinations
  • Control Hub pipeline deployment and job management across multi-SDC environments
  • Monthly health reviews covering pipeline throughput, error rates, and data drift incidents

Full-Stack StreamSets Pipeline Observability

Every pipeline, connector, and worker thread is instrumented for visibility with structured diagnostic reports delivered on a defined cadence.

  • Prometheus-based scraping of StreamSets JMX metrics covering pipeline throughput and stage error rates
  • Grafana dashboards tracking record input/output rates, batch processing times, and pipeline idle events
  • Control Hub job status alerting routed to Slack, PagerDuty, or OpsGenie with pipeline runbooks
  • Error record and error pipeline monitoring with record count alerting per origin and destination
  • SDC cluster mode and standalone mode health tracking covering worker thread saturation and memory pressure

Root-Cause Fixes for Pipeline Bottlenecks, Throughput Drops, and Memory Pressure

We fix StreamSets performance at the pipeline, stage, and JVM layers. Every streamsets support and maintenance engagement includes full documentation and validated throughput baselines.

  • Pipeline stage profiling to identify slow processors, backpressure sources, and thread contention
  • Batch size and thread count tuning per pipeline class for optimal throughput without memory overrun
  • JDBC origin query optimization covering fetch size, offset column indexing, and incremental mode tuning
  • Kafka consumer group lag reduction through partition assignment tuning and consumer thread scaling
  • JVM heap and garbage collection tuning for SDC worker processes handling high-volume pipeline loads

Production Pipeline Handover, Fully Documented

Fresh StreamSets deployment or legacy ETL migration delivered production-ready with runbooks, backed by enterprise Apache StreamSets support from architecture design through final handover.

  • StreamSets architecture design covering SDC topology, Control Hub setup, and pipeline deployment strategy
  • Docker and Kubernetes deployment of StreamSets Data Collector with health probes and resource limits
  • Pipeline design covering origins, processors, destinations, and error handling stages
  • Drift synchronization configuration for schema change detection across JDBC and CDC-based pipelines
  • Legacy ETL migration from Informatica, Talend, or custom scripts to StreamSets pipeline equivalents
  • Control Hub job scheduling, pipeline versioning, and multi-environment promotion workflow setup

Zero Data Loss Upgrades and Pipeline Migration

StreamSets version upgrades, SDC migrations, and ETL platform transitions are executed with full validation before cutover. Our streamsets support and maintenance practice covers every transition path.

  • Pre-upgrade audit covering deprecated stages, connector API changes, and pipeline compatibility
  • Rolling SDC upgrade with pipeline replay validation and offset checkpoint preservation
  • Stage library upgrade and compatibility matrix validation across all active pipeline connectors
  • Legacy ETL to StreamSets migration with pipeline equivalence testing and record count verification
  • Post-upgrade benchmarking covering pipeline throughput, error rates, and drift detection accuracy

Every Pipeline Layer. Audit-Ready Always.

Authentication, encryption, and data access controls across your entire StreamSets environment without impacting pipeline throughput or availability.

  • LDAP and SAML authentication configuration for StreamSets Data Collector and Control Hub access
  • TLS encryption for SDC REST API, Control Hub communication, and all pipeline connections
  • Credential store integration using Vault, AWS Secrets Manager, or Azure Key Vault for pipeline credentials
  • Field-level data masking and encryption processor configuration for PII handling in regulated pipelines
  • CVE monitoring and patch advisory for StreamSets SDC and all installed stage libraries with remediation SLAs
  • Audit logging for pipeline configuration changes and data access for SOC 2 and HIPAA evidence

Through the Client's Lens

Identify Pipeline Bottlenecks and Reliability Risks Before They Impact Your Data Operations.

Why Ksolves Is a Trusted Streamsets Managed Service Provider for Global Teams?

Ksolves provides StreamSets managed support services for everything from pipeline failures and data drift to security integrations and complex ETL migrations, with SLA-backed response times and expert guidance.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Help Scale with Apache StreamSets

As a trusted StreamSets support vendor in the USA, Ksolves tailors support around your pipeline volume, connector complexity, compliance requirements, and data latency demands.

Success Stories from Global Enterprises

Ksolves Big Data Experts have delivered excellence for multiple clients operating across industries. Explore the case studies and experience the Ksolves Impact.

HDP to Apache Bigtop Migration with Disaster Recovery

Challenge

HDP 2.6.3 reached end of life, leaving 180–190 TB of live data exposed with no upgrade path and zero DR capability.

Solution

Blue-green migration to Apache Bigtop with cross-site DCDR across Bangalore and Hyderabad, zero downtime, zero data loss.

200 TB

Migrated With Zero Downtime

Read More
HDP to Apache Bigtop Migration with Disaster Recovery

Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

Challenge

CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.

Solution

NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.

Sub-second

Query Response on Live CDR Data

Read More
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services

Challenge

NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.

Solution

Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.

3X

Scalability Headroom - 6 Weeks, Zero Downtime

Read More
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services

Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Challenge

The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.

Solution

Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.

~900K

Duplicate Records Eliminated

Read More
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss

Challenge

Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.

Solution

Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.

<8s

Compliance Query Time (from 4–6 hours)

Read More
Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss

AI-Ready Open Lakehouse on Red Hat OpenShift- Gulf Retailer

Challenge

SAP S/4HANA was too expensive. Cloud platforms are unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.

Solution

On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.

80 TB

Daily Data: Sub-Second SLA, Zero New Hardware

Read More
AI-Ready Open Lakehouse on Red Hat OpenShift- Gulf Retailer

Frequently Asked Questions

Everything you need to know before choosing a StreamSets support partner.

Ksolves streamsets managed support covers 24×7 pipeline and SDC health monitoring, connector lifecycle management, error record handling, performance tuning, security hardening, version upgrades, ETL migration, and root cause analysis for every critical pipeline incident.

Silent record loss is almost always caused by misconfigured error handling stages, routing bad records to discard instead of an error pipeline, or JDBC offset checkpoints falling behind during peak load. Ksolves audits error configuration, implements proper routing, and adds record count alerting to catch drops before they affect downstream systems.

Low throughput is typically caused by undersized batch configurations, Kafka consumer lag from insufficient threads, or destination write bottlenecks. Ksolves profiles stage-level processing times, tunes batch size and thread counts, and optimizes destination bulk load settings to reach target throughput.

Yes. StreamSets preserves pipeline offsets across SDC upgrades. Ksolves performs a pre-upgrade compatibility audit, executes the upgrade with offset checkpoint validation, and runs post-upgrade record count comparison to confirm no data was lost.

StreamSets Data Collector is the pipeline execution engine running on individual nodes. Control Hub is the centralized management layer for deploying, monitoring, and versioning pipelines across multiple SDC instances. Ksolves configures and manages both as part of a complete enterprise Apache StreamSets support engagement.

Ksolves configures LDAP or SAML authentication, integrates Vault or cloud-native secret stores, enables TLS on all pipeline connections, and deploys field-level masking for PII fields. Audit logs are structured for SOC 2 and HIPAA evidence packages.

Yes. Ksolves offers structured streamsets support contracts with defined SLA tiers covering critical incident response, pipeline health monitoring, scheduled maintenance, and version upgrades, customized to your pipeline count, connector types, and compliance requirements.

Yes. Ksolves migrates from Informatica, Talend, custom Python or Spark scripts to StreamSets with full pipeline equivalence testing, record count validation, and a parallel run period to confirm data parity before final cutover.

Ksolves configures StreamSets drift synchronization processors to detect and handle schema changes automatically, including column additions, type changes, and new tables. Drift handling policies are defined per pipeline to propagate, quarantine, or alert on changes without manual intervention.

Yes. Ksolves is a trusted Apache Streamsets support vendor in the USA with 24×7 global coverage and US-hours availability. European clients under GDPR and PCI-DSS receive compliant pipeline configurations and audit logging. Critical incident SLA: 30-minute acknowledgment and 2-hour resolution.

Your Business Runs on Data. Make Sure the Pipelines Delivering It Never Let You Down.

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