24/7 Apache Tez Support
Keep Your DAG Workloads
Running at Full Speed 

We are Open source Code Contributor

Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

Apache Tez Enterprise Support That's Built to Meet the World's Strictest Data Processing Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance

En(AI)blingTM Success for Industry Leaders

Apache Tez Support Packages

Whether you run a single Tez deployment on Hadoop or a large-scale distributed DAG execution environment on Amazon EMR, Azure HDInsight, or Cloudera CDP, our Apache Tez support services are designed around your operational needs. As a leading Apache Tez support company in the USA, we offer customized plans for enterprises of every size.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical — Ack / Resolution
30 mins / 2 hrs
30 mins / 2 hrs
30 mins / 2 hrs
High — Ack / Resolution
1 hr / 6 days
1 hr / 6 days
1 hr / 6 days
Normal — Ack / Resolution
2 hrs / 10 days
2 hrs / 10 days
2 hrs / 10 days
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

Delivering Measurable Outcomes for Tez-Driven Businesses

Organizations across finance, healthcare, logistics, and retail trust Ksolves to optimize and support mission-critical Apache Tez environments with Apache Tez Enterprise Support Services.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

End-to-End Apache Tez Managed Services for Your Complete DAG Execution Lifecycle

From Apache Tez installation support and Application Master configuration to Apache Tez 24/7 support and version upgrades, we manage every stage of your Apache Tez lifecycle.

24×7 Tez Cluster Operations, Fully Managed

Our Tez cluster performance monitoring and management capabilities span bare metal Hadoop clusters, Amazon EMR, Azure HDInsight, Google Dataproc, and Cloudera CDP, covering:

  • Apache tez installation support on bare metal Hadoop clusters, Amazon EMR, Azure HDInsight, Google Dataproc, and Cloudera CDP
  • Application Master and task container configuration via tez.am.resource.memory.mb, tez.am.resource.cpu.vcores, and tez.task.resource.cpu.vcores
  • YARN capacity scheduler queue design for workload isolation across concurrent Tez DAG submissions
  • Automated HDFS-based Tez library deployment, disaster recovery planning, and monthly cluster health reporting

DAG Health and Application Master Performance

Proactive Apache Tez health check service and runtime monitoring keep your environment stable and observable:

  • DAG execution dashboards via Tez UI backed by YARN Timeline Server (ATS) with tez.history.logging.service.class configured for full history retention
  • Application Master failure, DAG vertex error, and shuffle failure alerting via PagerDuty, Slack, and OpsGenie
  • YARN resource utilization monitoring covering queue depth, container allocation, and AM launch failure tracking
  • Stuck DAG detection and job cancellation via YARN ResourceManager API

Compliance-Ready Security at Every Layer

Our Apache Tez support services include a full security stack designed for regulated industries, covering every layer of your Tez environment:

  • Tez AM and DAG-level access control via tez.am.view-acls and tez.am.modify-acls for view and modification permissions
  • Kerberos authentication for all Tez AM and task communications within secured Hadoop clusters
  • SSL/TLS encryption for Tez shuffle handler via tez.runtime.shuffle.ssl.enable=true to protect data in transit between task containers
  • Apache Ranger integration for YARN queue-level access policies and full audit logging aligned with SOC 2, HIPAA, and GDPR

Deep-Layer Apache Tez Performance Engineering

Our engineers go beyond surface-level tuning. Every aspect of your DAG execution environment is reviewed and optimized for maximum throughput and resource efficiency:

  • Container memory and CPU tuning via tez.am.resource.memory.mb, tez.task.resource.memory.mb, and tez.runtime.io.sort.mb for optimal task execution
  • Container reuse enablement via tez.am.container.reuse.enabled to eliminate container launch overhead across successive DAG tasks
  • DAG vertex parallelism tuning and task grouping via tez.grouping.min-size and tez.grouping.max-size for data locality optimization
  • Hive on Tez support performance review covering session mode tuning, AM keep-alive configuration, and speculative execution via tez.am.legacy.speculative.slowtask.threshold

Zero-Downtime Apache Tez Version Upgrades

Upgrading Tez without breaking production pipelines requires sequenced planning and compatibility validation at every step. Our upgrade practice covers the full lifecycle:

  • Pre-upgrade Hadoop compatibility audit: Tez 0.8.x requires Hadoop 2.6.0+, Tez 0.9.x requires Hadoop 2.7.0+
  • HDFS-based Tez library upgrade in minimal mode to support rolling upgrades without full cluster restart
  • MapReduce to Tez execution engine migration for Hive and Pig workloads with regression testing and benchmarking
  • Post-upgrade DAG execution verification, ATS history continuity validation, and formal sign-off

Incident Resolution and Root Cause Analysis

When DAGs fail or degrade in production, fast and accurate diagnosis is critical. Our team provides structured incident response backed by deep Tez internals knowledge:

  • Emergency triage for Application Master OOM crashes, total DAG failure cascades, and YARN container eviction events
  • Fix Apache Tez application master failure: heap sizing via tez.am.resource.memory.mb, GC log analysis, and container eviction root cause identification
  • Shuffle failure investigation covering peer task loss, network partition diagnosis, and SSL handshake resolution via tez.runtime.shuffle.ssl.enable
  • YARN container OOM kill identification via task container memory diagnostics and resource quota remediation

Through the Client's Lens

Keep Apache Tez Workloads Running Smoothly With Expert Monitoring and Proactive Support.

Why Ksolves is a Trusted Apache Tez Support Provider for Global Teams

Backed by deep open-source expertise and Apache Tez SLA support commitments, Ksolves helps enterprises maximize DAG execution performance without operational risk.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Help Scale with Apache Tez

From batch ETL pipelines to large-scale Hive on Tez support workloads, Ksolves is a trusted provider of Apache Tez managed services, helping industries run DAG workloads with maximum performance, reliability, and uptime.

Success Stories from Global Enterprises

Ksolves Big Data Experts have delivered excellence for multiple clients operating across industries. Explore the case studies and experience the Ksolves Impact.

Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

Challenge

CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.

Solution

NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.

Sub-second

Query Response on Live CDR Data

Read More
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

NiFi 1.27 → 2.7 Kubernetes
Migration- Financial Services

Challenge

NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.

Solution

Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.

3X

Scalability Headroom - 6 Weeks, Zero Downtime

Read More
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services

Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Challenge

The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.

Solution

Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.

~900K

Duplicate Records Eliminated

Read More
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss

Challenge

Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.

Solution

Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.

<8s

Compliance Query Time (from 4–6 hours)

Read More
Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss

Frequently Asked Questions

Everything you need to know before choosing an Apache Tez support company in the USA.

Our managed Apache Tez support covers Apache Tez installation support on Hadoop, Amazon EMR, Azure HDInsight, and Cloudera CDP; Application Master and task container configuration; YARN queue design; DAG performance tuning; ATS monitoring setup; version upgrades; and Apache Tez 24/7 support for production incidents.

To fix Apache Tez application master failure, check AM heap allocation via tez.am.resource.memory.mb, review GC logs for memory pressure, confirm YARN has sufficient queue capacity for AM container launch, and verify Kerberos ticket validity for secured clusters. Ksolves resolves all AM failures as part of our Apache Tez consulting services.

The most common causes are container reuse being disabled, causing repeated launch overhead, undersized sort buffer via tez.runtime.io.sort.mb, poor task grouping leading to excessively small tasks, data locality misses from suboptimal YARN scheduling, and YARN queue contention from concurrent DAG submissions. Ksolves resolves all of these through our Apache Tez performance tuning service.

As a trusted Apache Tez vendor in the USA, we support bare metal Hadoop clusters, Amazon EMR, Azure HDInsight, Google Dataproc, and Cloudera CDP. Our Apache Tez enterprise support is tailored to your YARN configuration, execution workload (Hive on Tez, Pig on Tez, or custom DAG API), and storage layer (HDFS, S3, ADLS, or GCS).

Our Apache Tez health check service covers Application Master stability, YARN Timeline Server (ATS) connectivity and history retention, container reuse configuration, shuffle handler SSL status, YARN queue depth and container availability, and DAG execution error rates. We deliver a written findings report with prioritized remediation steps.

When you outsource Apache Tez Support, you get immediate access to engineers who have resolved production Tez failures across fintech, telecom, and healthcare – without the hiring cycle, onboarding overhead, or single-point-of-failure risk of one in-house specialist.

Our Apache Tez support contract includes SLA-backed critical issue acknowledgement within 30 minutes and resolution within 1–4 hours, depending on tier, monthly health reports, proactive Hadoop compatibility advisory, CVE monitoring, and a dedicated escalation path in the Platinum tier.

Yes. We manage the full migration: pre-migration Hadoop version compatibility audit (Tez 0.9. x requires Hadoop 2.7.0+), Tez library deployment to HDFS, execution engine switch for Hive and Pig workloads, DAG performance benchmarking against MapReduce baselines, and zero-downtime production cutover with rollback plan and regression validation.

Yes. Ksolves delivers Apache Tez support services in India and globally from delivery centres in India and the USA, giving clients 24×7 timezone coverage, offshore engineering scale, and nearshore strategic leadership under a single SLA-backed support contract.

Let Our Experts Review Your Apache Tez Environment and Identify Optimization Opportunities at No Cost.

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