Seamless Salesforce
CTI Integration
for Smarter Communication
Seamless Calling, Smarter Selling
Supercharge Your Sales with the Ultimate CTI for Salesforce
Transform Customer Interactions with
Salesforce CTI
Elevate Your Operations With Salesforce Computer Telephony Integration
Increase in marketing
ROI
Boost marketing ROI with CTI-driven insights for smarter interactions and optimized campaigns.
Reduction in Average
Wait Times
Experience an impressive drop in average wait times, ensuring faster responses and enhanced customer satisfaction.
Increase in Agent
Efficiency
Instant access to real-time customer data minimizes delays and speeds up resolutions.
Rise in First-Call
Resolution Rates
Boost in first-call resolution rates with CTI, ensuring quicker issue resolution and enhanced customer satisfaction.
Uptime for Uninterrupted
Communication
Built on Salesforce, ensuring reliable and seamless calling.
Higher Customer
Satisfaction
Integrated CTI solutions provide a frictionless, efficient, and responsive call experience.
Your All-in-One CTI Softphone for Faster & Smarter Salesforce Calling!
Inbound & Outbound Calling
Effortlessly manage customer interactions with Salesforce CTI integration for seamless call handling.
Interactive Voice Response (IVR)
Enhance customer engagement with CTI call center automation using IVR.
Notes Creation During Call
Boost productivity with CTI software that allows real-time note-taking.
Conference Calling
Collaborate seamlessly with CTI telephony integration for multi-agent calls.
Performance Dashboard
Gain valuable insights with a Salesforce call center integration dashboard.
Call Recording
Ensure compliance and improve service quality with CTI call center software.
CTI Ninja: Transforming Business Communication Across Industries
Instant Customer Support
Handle inbound and outbound calls efficiently with seamless Salesforce CTI integration, ensuring faster query resolution through Salesforce call center capabilities.
Automated Call Handling
Reduce manual effort with CTI for Salesforce, leveraging IVR-driven automation, call routing, and click-to-call functionality for optimized Salesforce telephony integration.
Data-Driven Decision Making
Access real-time call logs, customer history, and analytics through Salesforce Computer Telephony Integration (CTI) to enhance interactions and make informed decisions.
Enhanced Sales & Engagement
Boost conversions with CTI software, prioritizing high-value leads and personalizing outreach within the Salesforce contact center environment.
Secure & Compliant Communication
Maintain data security with encrypted call recording and CTI call center software, ensuring compliance-ready logs for seamless CTI telephony integration.
Improved Team Productivity
Empower agents with CTI integration features like call controls, and note-taking during live conversations, streamlining operations in a Salesforce call center integration setup.
Get Personalized CTI Recommendations!
Connect with our experts today and discover how personalized recommendations
can enhance efficiency, streamline workflows, and elevate customer interactions.
CTI Ninja: The Future of Computer
Telephony Integration!
100% Salesforce-Native CTI: Experience seamless Salesforce computer telephony integration without relying on third-party tools for enhanced efficiency.
Enhanced Customer Interactions: Instantly access customer details within Salesforce CRM, enabling personalized and engaging conversations.
Advanced Call Management & Tracking: Record, log, and monitor every call effortlessly with Salesforce CTI software for optimized workflows.
Quick Setup, Zero Hassle Deployment: Get started instantly with one-click installation and hassle-free Salesforce CTI configuration.
Zero Code Customization: Effortlessly tailor workflows and configurations without writing a single line of code, ensuring flexibility for all business needs.
Cost-Effective Solution: Reduce operational expenses with a budget-friendly Salesforce CTI integration that maximizes ROI.
Wish to Know More?
Enhance customer interactions, streamline workflows, and boost efficiency with
seamless CTI integration. Connect with our experts today to learn more!
Seamless CTI Setup – Call Smarter, Not Harder!
Seamless Setup in Just a Few Steps!
Install from Salesforce
AppExchange
Quick & hassle-free
setup.
Assign Permission
Sets
Ensure seamless access control.
Set Up Your Telephony
Provider
Connect effortlessly with leading telephony providers.
Start Calling
Instantly
Enjoy real-time customer interactions & call
tracking.
Delighted Customers, Global Trust
Join countless businesses worldwide that rely on our solutions for exceptional performance and satisfaction.
Game-Changer for Our Sales Team!
CTI Ninja App has completely transformed our computer telephony integration. The Click2Call feature and real-time call tracking have significantly improved our call efficiency. Highly recommended.
John Anderson, Sales Director
Seamless Salesforce CTI Integration
We struggled with fragmented CTI call center solutions until we found Ksolves. The 100% Salesforce-native integration ensures that all our call logs, recordings, and notes are stored in one place, improving agent productivity.
Sophia Martinez, Customer
Success Manager
Boosted Customer Engagement & Sales
The advanced call management and IVR system have allowed us to handle more customers efficiently. Our customer satisfaction scores have skyrocketed since implementing CTI Ninja.
Michael Thompson, Operations Head
Effortless Setup & Cost-Effective
Unlike other Salesforce CTI solutions, CTI Ninja was super easy to deploy. With zero-code customization, we tailored workflows to fit our needs without extra development costs. It’s also budget-friendly, making it a fantastic investment.
David Williams, Training & Development Lead
Powerful Performance Tracking Dashboard
The agent performance dashboard gives us real-time visibility into call logs, break times, and call durations. We now track and optimize our agents’ productivity with data-driven decisions.
Olivia Harris, VP of Sales
Elevate Every Call, Simplify Every Interaction!
Seamlessly integrate CTI with Salesforce for faster call handling, smarter routing,
and better customer connections.
Expand Your Communication Horizon
SMS Integration with Salesforce
Seamlessly send and receive SMS messages directly from Salesforce, ensuring timely communication and customer engagement.
WhatsApp Integration with Salesforce
Enable two-way WhatsApp messaging within Salesforce, improving customer interactions with real-time conversations.
Chatbot Integration
Leverage AI-powered chatbots to automate responses, qualify leads, and enhance customer service 24x7.
What is CTI Ninja App, and how does it integrate with Salesforce?
CTI Ninja App is a Salesforce-native telephony solution that enables inbound and outbound calling, call recording, and real-time call management. It integrates seamlessly within Salesforce, eliminating the need for third-party tools.
Does CTI Ninja App support call recording?
Yes, the app includes automatic and manual call recording to enhance compliance, quality assurance, and agent training, all securely stored within Salesforce.
Can I manage multiple agents and track their performance?
Absolutely! Our real-time performance dashboard provides insights into agent availability, total calls, breaks, and overall productivity, helping businesses improve efficiency.
How does IVR improve customer engagement?
The interactive voice response (IVR) system enables automated call routing, multi-level self-service options, and personalized call handling, ensuring faster and more effective customer interactions.
Is coding required to customize workflows?
Not at all! CTI Ninja App is a zero-code solution, allowing you to configure and customize workflows directly within Salesforce CRM without any programming knowledge.
What are the cost benefits of using CTI Ninja App?
The app is a cost-effective Salesforce CTI solution that reduces operational expenses, optimizes call handling, and enhances customer service, maximizing your ROI.
How quickly can we deploy CTI Ninja App?
With one-click installation via Salesforce AppExchange, deployment is fast and hassle-free. Our comprehensive documentation and 24/7 customer support ensure a smooth onboarding experience.
