Thanos Enterprise Support Services
10 days resolution time
2 days resolution time
6 days resolution time
2 hours resolution time (via urgent ticket)
10 days resolution time
2 days resolution time
6 days resolution time
2 hours resolution time (via urgent ticket)
10 days resolution time
2 days resolution time
6 days resolution time
2 hours resolution time (24/7 included)
Why is Ksolves a Trusted Choice of Global
Teams for Thanos Enterprise Support?
When global observability demands scale, durability, and speed,
Ksolves delivers. Our Thanos
support services are designed to simplify complex Prometheus
architectures, ensure high
availability, and keep your metrics unified, secure, and always
accessible.
Count On
Experts
Studies
Get Expert Help to Keep Your Thanos Monitoring System Running Smoothly with Reliable Support!
Our expert team helps organizations deploy and configure Thanos seamlessly with their existing Prometheus systems. Our team optimizes Thanos for better scalability, high availability, and efficient long-term storage, following proven best practices.
We conduct a detailed analysis of your Thanos environment to identify bottlenecks and inefficiencies. Based on the findings, we apply performance tuning techniques that improve monitoring efficiency, lower resource usage, and strengthen overall observability.
Our team builds tailored dashboards and visualization tools that offer a clear view of your system’s health and performance. These solutions make it easier to monitor key metrics, spot issues early, and support faster decision-making.
We develop monitoring and alerting frameworks that match your organization’s specific needs. Our strategies focus on early issue detection and timely alerts to help minimize downtime and maintain system reliability.
We provide continuous support and maintenance services to keep your Thanos setup secure, updated, and aligned with industry standards. Our team is readily available to resolve issues and answer any operational questions.
Thanos Deployment and Optimization
Our expert team helps organizations deploy and configure Thanos seamlessly with their existing Prometheus systems. Our team optimizes Thanos for better scalability, high availability, and efficient long-term storage, following proven best practices.
Performance Tuning and Monitoring
We conduct a detailed analysis of your Thanos environment to identify bottlenecks and inefficiencies. Based on the findings, we apply performance tuning techniques that improve monitoring efficiency, lower resource usage, and strengthen overall observability.
Custom Dashboards and Visualizations
Our team builds tailored dashboards and visualization tools that offer a clear view of your system’s health and performance. These solutions make it easier to monitor key metrics, spot issues early, and support faster decision-making
Monitoring and Alerting Strategies
We develop monitoring and alerting frameworks that match your organization’s specific needs. Our strategies focus on early issue detection and timely alerts to help minimize downtime and maintain system reliability.
Ongoing Support and Maintenance
We provide continuous support and maintenance services to keep your Thanos setup secure, updated, and aligned with industry standards. Our team is readily available to resolve issues and answer any operational questions.
Enterprise Support Services
We start by understanding your existing monitoring setup and future needs. Our team reviews your current systems and identifies gaps that Thanos can help solve.
Assistance
We help you set up Thanos properly with your existing monitoring tools like Prometheus. Our team ensures your data is stored safely, available anytime, and easy to manage as your needs grow.
Performance Checks
We fine-tune your system to deliver faster queries, better storage usage, and higher availability. We apply best practices to make sure your monitoring scales smoothly as your business grows.
Alerts
We build user-friendly dashboards for better visibility into system health and metrics. We also set up proactive alerts, so your team knows about potential issues early.
Maintenance
We offer continuous support to handle updates, troubleshooting, and scaling needs. Our team monitors system health regularly and keeps your setup secure and up to date.
What are some common Thanos issues?
Some frequently encountered issues include:
- Block Overlaps: Occurs when blocks overlap in object storage.
- Connection Refused Errors: Happen when Thanos components cannot connect.
- Out-of-Bound Errors: Occur when data is outside the acceptable time range.
- Out-of-Order Samples Errors: Happen when samples arrive out of order.
Who can benefit from Thanos' support services?
Enterprises running large-scale monitoring systems, multi-cluster environments, or needing 24/7 monitoring reliability can benefit from Thanos support.
Are custom support plans available?
Yes, we offer customized plans based on environment size, business criticality, and SLA requirements.
What common errors require support?
Thanos support is often needed for issues such as:
- Compactor backlogs
- Block overlaps or corruption
- Upload failures to object storage
- Out-of-order sample errors
- High query latency
Can short-term or project-based support be availed?
Yes, vendors offer short-term consulting or troubleshooting engagements without long-term commitments.
