Expert Thanos Support Services
Keep Your Observability Stack
Running Without Limits
We are Open source Code Contributor
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Thanos Support That Built to Meet the World’s Strictest Data Standards
En(AI)blingTM Success for Industry Leaders
Thanos Support Packages
Every plan is designed around a specific operational reality. Choose the one that matches how critical your Thanos environment is and how fast you need your managed Thanos support team to move when something goes wrong.
Standard
Advanced
Platinum
What Ksolves has Delivered for Organizations Like Yours
Across finance, healthcare, logistics, and manufacturing, enterprises running Thanos at scale have one thing in common. They stopped firefighting after Ksolves, a trusted Thanos support company with its AI First Approach, took over.
99.99%
SLA Maintained
SLA Maintained
Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.
40%
Lower TCO
Lower TCO
From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.
98%
Contract Renewal Rate
Contract Renewal Rate
We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.
30 Min
Turnaround Time
Turnaround Time
Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.
End-to-End Thanos Support Services
Ksolves manages the complete Thanos lifecycle, from cluster setup and long-term metric storage to 24x7 Thanos monitoring, maintenance, and Prometheus HA migration, so your teams can focus on observability, not infrastructure.
24/7 Managed Thanos Support
Ksolves delivers continuous Thanos monitoring maintenance so your long-term metrics stay queryable and available without manual intervention.
- Thanos Sidecar health monitoring covering WAL upload status and object storage connectivity
- Store Gateway monitoring for block sync intervals, index cache hit rates, and chunk retrieval latency
- Querier and Query Frontend tracking with fan-out failure detection and partial response alerting
- Compactor monitoring covering downsampling completion and block overlap detection
- Thanos Ruler monitoring for rule evaluation latency, alert delivery, and TSDB write errors
- Monthly reviews and capacity forecasts are included in every Thanos monitoring support contract
Thanos Query Performance Fixed at Every Layer
Ksolves diagnoses slow queries at the source, delivering proven Thanos support for enterprises at any scale.
- Query Frontend with time-range splitting and result caching via Memcached or Redis
- Store Gateway index cache tuning to reduce block scan latency
- Chunk pool configuration to optimize memory during concurrent query execution
- Querier fan-out tuning with StoreAPI health checks and timeout management
- Thanos Ruler recording rule migration for global metric aggregation
- p95/p99 latency benchmark validation against production targets
Full Thanos Stack Deployed for Production Scale
Ksolves deploys the complete Thanos architecture as a dedicated Thanos enterprise support service from day one.
- Thanos Sidecar deployment alongside each HA Prometheus pair with object storage configuration
- Store Gateway deployment with sharding for block distribution across multiple instances
- Querier setup with StoreAPI endpoint registration for unified global query
- Thanos Receiver setup for remote write ingestion without Prometheus Sidecar dependency
- Query Frontend with tenant-aware query splitting and result cache configuration
- Object storage setup for AWS S3, GCS, Azure Blob, and on-premises MinIO
Efficient Long-Term Metric Storage With Controlled Costs
Ksolves manages compaction, downsampling, and retention as part of every managed Thanos support engagement, so storage bills stay predictable.
- Compactor deployment with a single-instance guarantee to prevent block overlap corruption
- Downsampling configuration for 5-minute and 1-hour resolution tiers
- Retention policy configuration per tenant or global, with enforced block deletion
- Block repair using Thanos tools bucket, inspect, and Thanos tools bucket repair
- Object storage cost optimization through compaction scheduling and orphaned block cleanup
- Multi-tenant bucket configuration with per-tenant prefix isolation
Thanos Security for Regulated Observability Environments
As a trusted Thanos support company, Ksolves configures authentication, encryption, and network isolation across the full stack and maps every deployment to your compliance requirements.
- TLS configuration for gRPC StoreAPI, HTTP query endpoints, and Ruler alert delivery
- OAuth2/OIDC for Query Frontend and HTTP API access control
- Network policies restricting StoreAPI (10901), Query HTTP (10902), and Compactor ports
- Multi-tenancy with tenant header enforcement and per-tenant metric isolation
- Secrets management via Kubernetes Secrets, HashiCorp Vault, or AWS Secrets Manager
- Compliance mapping for HIPAA, GDPR, SOC 2, and PCI-DSS with audit logging
Through the Client's Lens
Why Ksolves is a Trusted Choice of Global Teams for Apache Thanos Support?
Ksolves is a dedicated Thanos support company with certified engineers managing production environments across AWS, GCP, Azure, and on-premises Kubernetes.
90%
Client Retention Rate
750+
Projects Successfully
Delivered
NSE & BSE
Publicly Listed
Company
600+
Workforce and still
growing
350+
Certifications
200+
Happy Clients
150K+
Support Hours
Completed
Industries We Help Scale with Thanos Support
Every industry runs Thanos differently. Ksolves builds Thanos support services around your specific retention requirements, query concurrency, and compliance demands.
Telecom
Carrier-scale network telemetry requires years of metric retention across multi-region deployments. Ksolves manages Thanos environments that store and serve that data at carrier scale.
Healthcare
Clinical infrastructure metrics require long-term retention with HIPAA-compliant access control and audit trails. Ksolves manages Thanos environments where every metric query is governed and traceable.
E-Commerce
Traffic spikes and infrastructure health data need years of queryable history for seasonal capacity planning. Ksolves manages Thanos deployments that keep the history fast and always accessible.
Fintech
Transaction latency and fraud detection pipeline metrics require long-term observability ready for compliance audits. Ksolves keeps Thanos environments tuned, monitored, and retention-compliant around the clock.
Entertainment
High-frequency streaming telemetry needs long-term storage without query degradation. Ksolves manages Thanos deployments that scale with audience demand and peak concurrency.
Manufacturing
Equipment telemetry trends and production performance history require long-term storage that operational teams can query without infrastructure expertise. Ksolves manages those environments at the plant scale.
Retail
Year-over-year sales metrics and omnichannel platform health need long-term observability supporting both operational and analytical use cases. Ksolves manages Thanos deployments built to absorb peak query surges.
Banking and Financial Services
Regulatory reporting and capacity planning depend on long-term metric retention with full query auditability. Ksolves manages banking Thanos environments to the governance standards and regulated infrastructure demands.
Logistics and Supply Chain
Fleet telemetry and shipment processing metrics require long-term retention and fast global query across distributed environments. Ksolves keeps operational dashboards current and historically accurate.
Technology and SaaS
Multi-tenant observability and SLA reporting require a Thanos deployment that scales with customer growth. Ksolves manages those environments so engineering teams focus on product, not storage operations.
Ksolves: Insights from Enterprise Experts
Explore the latest real-time data processing trends, stream processing strategies, and expert insights for building scalable, reliable, and high-performance data environments.
Success Stories from Global Enterprises
Ksolves Big Data Experts have delivered excellence for multiple clients operating across industries. Explore the case studies and experience the Ksolves Impact.
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations
Challenge
CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.
Solution
NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.
Sub-second
Query Response on Live CDR Data
NiFi 1.27 → 2.7 Kubernetes Migration – Financial Services
Challenge
NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.
Solution
Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.
3X
Scalability Headroom – 6 Weeks, Zero Downtime
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks
Challenge
The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.
Solution
Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.
~900K
Duplicate Records Eliminated
Petabyte CDR Migration from MapR to ClickHouse – Zero Data Loss
Challenge
Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.
Solution
Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.
<8s
Compliance Query Time (from 4–6 hours)
AI-Ready Open Lakehouse on Red Hat OpenShift – Gulf Retailer
Challenge
SAP S/4HANA was too expensive. Cloud platforms are unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.
Solution
On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.
80 TB
Daily Data: Sub-Second SLA, Zero New Hardware
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations
Challenge
CDR data from 4 remote sites had no unified ingestion — billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.
Solution
NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.
Sub-second
Query Response on Live CDR Data
NiFi 1.27 → 2.7 Kubernetes Migration – Financial Services
Challenge
NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.
Solution
Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.
3X
Scalability Headroom – 6 Weeks, Zero Downtime
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks
Challenge
The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.
Solution
Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.
~900K
Duplicate Records Eliminated
Petabyte CDR Migration from MapR to ClickHouse – Zero Data Loss
Challenge
Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.
Solution
Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.
<8s
Compliance Query Time (from 4–6 hours)
AI-Ready Open Lakehouse on Red Hat OpenShift – Gulf Retailer
Challenge
SAP S/4HANA was too expensive. Cloud platforms are unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.
Solution
On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.
80 TB
Daily Data: Sub-Second SLA, Zero New Hardware
Frequently Asked Questions
Everything you need to know before choosing a Thanos support partner.
24/7 monitoring maintenance, query optimization, compaction management, storage cost governance, version upgrades, and SLA-backed incident response across your full Thanos deployment.
A full diagnostic covering block health, compaction status, query latency, storage efficiency, and security posture with a prioritized findings report and remediation steps.
Defined SLA response times, named escalation contacts, monthly health reviews, proactive failure alerting, and certified Thanos engineer access via a dedicated Slack channel.
Thanos Sidecar runs alongside Prometheus and uploads TSDB blocks to object storage. Thanos Receiver accepts remote write directly from Prometheus without a co-located Sidecar.
It merges overlapping blocks, applies 5-minute and 1-hour downsampling, and enforces retention policies. Only one Compactor instance should run per bucket to prevent data corruption.
Thanos extends existing Prometheus with object storage and global query. Cortex and Mimir replace the Prometheus server entirely. Thanos carries lower operational complexity for teams already running Prometheus.
Yes. Ksolves operates as a Thanos support vendor USA partner with delivery teams across India and the US, providing 24/7 follow-the-sun coverage.
Ksolves provides certified engineers through managed support contracts, project implementations, or advisory engagements. Contact us to discuss options
Yes. Ksolves onboards existing environments with a Thanos health check service before taking over managed operations.
