Expert MySQL Database
Support Services
Keep Your MySQL Databases
Running at Full Speed
We are Open source Code Contributor
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
MySQL Support Services Built to Meet the World’s Strictest Data Standards
En(AI)blingTM Success for Industry Leaders
MySQL Support Packages
Every MySQL support services plan is designed around a specific operational reality. Choose the one that matches how critical your database environment is and how quickly you need expert help when issues arise.
Standard
Advanced
Platinum
What Ksolves has delivered for organizations running MySQL at scale
Organizations across fintech, healthcare, e-commerce, and SaaS rely on Ksolves MySQL enterprise support services for reliable uptime, dedicated DBA expertise, and managed MySQL support services backed by 24/7 engineering support and enterprise-grade SLAs.
99.99%
SLA Maintained
SLA Maintained
Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.
40%
Lower TCO
Lower TCO
From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.
98%
Contract Renewal Rate
Contract Renewal Rate
We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.
30 Min
Turnaround Time
Turnaround Time
Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.
End-to-end MySQL support services
From initial schema design and replication setup to query performance tuning and 24/7 incident response, one team handles your entire MySQL lifecycle under a single MySQL support SLA.
24/7 managed MySQL DBA support
Ksolves certified DBAs monitor, manage, and optimize your MySQL environments around the clock as your dedicated MySQL DBA support services partner.
- Automated MySQL server health monitoring covering connections, replication status, and InnoDB buffer pool utilization
- Backup lifecycle management using mysqldump, Percona XtraBackup, and MySQL Enterprise Backup with verified restore testing
- Replication topology monitoring covering source-replica lag, relay log health, and GTID consistency
- Slow query log analysis and performance_schema monitoring with actionable remediation
- Configuration governance with change tracking and rollback capability across my.cnf parameters
- Monthly health reviews covering query performance, lock contention, and replication accuracy
Query and Schema Performance Optimization
Ksolves engineers diagnose and resolve MySQL performance bottlenecks for production environments where query latency, throughput, and connection stability are business-critical.
- Slow query identification and EXPLAIN-based execution plan analysis with index remediation
- InnoDB buffer pool, redo log, and I/O capacity tuning aligned to workload patterns
- Schema review covering missing indexes, over-indexed tables, and high-cardinality column design
- Connection pool sizing and ProxySQL configuration to eliminate connection exhaustion under peak load
- Query rewrite advisory replacing full table scans and inefficient joins with optimized execution paths
- Partitioning and archiving strategy for tables with high row counts impacting query response times
Zero Downtime Upgrades and Database Migration
Ksolves executes MySQL version upgrades, cross-database migrations, and legacy platform replacements with full validation before cutover and guaranteed zero data loss.
- Pre-upgrade audit covering deprecated SQL modes, removed functions, and authentication plugin changes between versions
- MySQL 5.7 to 8.0 and 8.0 to 8.4 LTS migration with caching_sha2_password and character set validation
- Oracle, MSSQL, and PostgreSQL to MySQL migration with schema translation, data type mapping, and stored procedure conversion
- Post-migration benchmarking covering query response times, replication lag, and connection throughput
- Rollback-capable cutover execution with pre-cutover snapshot and application-layer validation
Resilient HA and Replication Architecture
Ksolves designs and manages MySQL high availability topologies for production environments where uptime and data durability are non-negotiable.
- InnoDB Cluster deployment using Group Replication, MySQL Router, and MySQL Shell for automated failover
- Source-replica and multi-source replication setup with GTID-based consistency and lag monitoring
- ProxySQL configuration for read/write splitting, connection pooling, and transparent failover
- Point-in-time recovery setup using binary log management and verified restore drills
- Cross-region replication architecture for disaster recovery with defined RPO and RTO targets
Audit-Ready MySQL Environments
Ksolves hardens every layer of your MySQL environment with encryption, access control, and audit logging without impacting database or application performance.
- TLS configuration for all MySQL clients and replication connections with certificate rotation
- Role-based access control configuration with least-privilege grants per application and user scope
- MySQL Enterprise Audit or Percona Audit Plugin configuration for SOC 2 and HIPAA compliance evidence
- Encryption at rest using InnoDB tablespace encryption and key management integration
- CVE monitoring and patch advisory for MySQL server and all connected client libraries
- Authentication hardening using caching_sha2_password and account password policy enforcement
MySQL Training and Advisory for Teams
Hands-on training and architecture advisory to equip your teams to operate MySQL confidently, a key component of every MySQL DBA support services engagement.
- Hands-on training covering replication setup, backup strategies, and slow query analysis
- InnoDB architecture and query optimization workshops for development and DBA teams
- Architecture advisory covering read replicas, ProxySQL load balancing, and HA topology design
- MySQL to cloud migration advisory for RDS, Aurora, and Cloud SQL with compatibility assessment and cutover planning
- Quarterly reviews covering database health, growth trends, and upgrade readiness
Through the Client's Lens
Why Ksolves Is a Trusted Choice of Global Teams for MySQL Support
Ksolves is your trusted managed MySQL support services partner. From crash recovery and connection failures to query optimization and schema migrations, we keep your databases stable and production-ready.
90%
Client Retention Rate
750+
Projects Successfully
Delivered
NSE & BSE
Publicly Listed
Company
600+
Workforce and still
growing
350+
Certifications
200+
Happy Clients
150K+
Support Hours
Completed
Industries we help scale with MySQL
Every industry runs MySQL differently. Ksolves tailors its MySQL support services around unique data volumes, uptime requirements, compliance obligations, and application architecture.
Telecom
MySQL environments managing subscriber records, CDR data, and billing pipeline backends with replication topologies tuned for high write throughput and continuous availability.
Healthcare
HIPAA-compliant MySQL management for patient data backends, clinical application databases, and audit-ready role-based access control across regulated multi-tenant environments.
E-commerce
MySQL databases powering product catalogs, order management systems, and customer data backends with InnoDB tuning and connection pooling sized for peak promotional traffic.
Fintech
MySQL deployments covering transaction records, payment gateway backends, and fraud detection data stores with GTID replication, encryption at rest, and full audit trails.
Entertainment
MySQL backends managing user accounts, content metadata, and recommendation engine data with read-heavy replication topologies and query caching optimized for burst traffic.
Manufacturing
MySQL databases storing production schedules, inventory records, and equipment maintenance logs with scheduled backup management and uptime monitoring for shift-critical operations.
Retail
MySQL environments processing POS transaction data, loyalty program backends, and customer segmentation stores with partitioning strategies for high-row-count historical tables.
Banking and Financial Services
Encrypted MySQL deployments with per-application role-based grants, multi-jurisdiction regulatory reporting backends, and SOC 2 and PCI-DSS audit-ready database operations.
Logistics and Supply Chain
MySQL databases covering shipment tracking records, WMS backends, and carrier integration data stores with source-replica replication and point-in-time recovery for SLA-critical operations.
Technology and SaaS
Multi-tenant MySQL across AWS RDS, GCP Cloud SQL, and Azure Database for MySQL with per-tenant schema isolation, slow query governance, and connection pool management.
Ksolves: Insights from Enterprise Experts
Explore the latest real-time data processing trends, stream processing strategies, and expert insights for building scalable, reliable, and high-performance data environments.
Success Stories from Global Enterprises
Ksolves Big Data Experts have delivered excellence for multiple clients operating across industries. Explore the case studies and experience the Ksolves Impact.
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations
Challenge
CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.
Solution
NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.
Sub-second
Query Response on Live CDR Data
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services
Challenge
NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.
Solution
Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.
3X
Scalability Headroom - 6 Weeks, Zero Downtime
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks
Challenge
The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.
Solution
Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.
~900K
Duplicate Records Eliminated
Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss
Challenge
Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.
Solution
Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.
<8s
Compliance Query Time (from 4–6 hours)
AI-Ready Open Lakehouse on Red Hat OpenShift- Gulf Retailer
Challenge
SAP S/4HANA was too expensive. Cloud platforms are unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.
Solution
On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.
80 TB
Daily Data: Sub-Second SLA, Zero New Hardware
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations
Challenge
CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.
Solution
NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.
Sub-second
Query Response on Live CDR Data
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services
Challenge
NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.
Solution
Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.
3X
Scalability Headroom - 6 Weeks, Zero Downtime
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks
Challenge
The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.
Solution
Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.
~900K
Duplicate Records Eliminated
Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss
Challenge
Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.
Solution
Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.
<8s
Compliance Query Time (from 4–6 hours)
AI-Ready Open Lakehouse on Red Hat OpenShift- Gulf Retailer
Challenge
SAP S/4HANA was too expensive. Cloud platforms are unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.
Solution
On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.
80 TB
Daily Data: Sub-Second SLA, Zero New Hardware
Frequently Asked Questions
Everything you need to know before choosing a MySQL support partner.
24/7 server health monitoring, backup and restore management, replication topology oversight, slow query analysis, performance tuning, version upgrades, security hardening, and root cause analysis for every critical incident, all backed by a defined MySQL support SLA.
Most commonly missing or incorrect indexes, unoptimized execution plans, InnoDB buffer pool undersizing, or connection pool exhaustion. Ksolves uses slow query log analysis, EXPLAIN output, and performance_schema profiling to identify root causes and apply targeted fixes.
Yes. Ksolves audits deprecated SQL modes, removed functions, and authentication plugin changes before the upgrade, validates the migration in a staging environment, and executes production cutover with a rollback-capable snapshot in place.
MySQL Community is the open-source release covering core database functionality. MySQL Enterprise adds the audit plugin, database firewall, encryption key management, and enterprise backup. Ksolves supports both and advises on the right tier based on your compliance and operational requirements.
MySQL InnoDB Cluster combines Group Replication for multi-primary or single-primary failover, MySQL Router for transparent connection routing, and MySQL Shell for cluster management. Ksolves deploys and manages this stack with ProxySQL as an alternative for environments requiring read/write splitting.
mysqldump for logical backups, Percona XtraBackup for hot physical backups, and MySQL Enterprise Backup for Enterprise environments. All backup plans include scheduled restore testing to validate recovery point and time objectives.
Bare-metal Linux, AWS RDS and EC2, GCP Cloud SQL and Compute Engine, Azure Database for MySQL and VMs, and Kubernetes-based deployments using MySQL Operator. We also support air-gapped and on-premise environments.
Ksolves diagnoses replication lag using performance_schema replication tables, relay log analysis, and replica thread monitoring. Common fixes include enabling parallel replication, adding missing indexes on the replica, and offloading heavy batch jobs to non-replication windows.
Yes, with US hours and 24/7 global coverage. European clients receive GDPR and PCI-DSS-compliant configurations with audit logging enabled. MySQL support SLA covers 30-minute acknowledgment and 2-hour resolution for critical incidents across all geographies.
