Apache Atlas Support Packages

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical — Ack / Resolution
30 mins / 2 hrs
30 mins / 2 hrs
30 mins / 2 hrs
High — Ack / Resolution
1 hr / 6 days
1 hr / 6 days
1 hr / 6 days
Normal — Ack / Resolution
2 hrs / 10 days
2 hrs / 10 days
2 hrs / 10 days
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓
Ksolves: Your Trusted Partner for End-to-End Apache Atlas Support Services
At Ksolves, our Apache Atlas practice is built around one goal: giving your organization complete visibility and control over its data assets through comprehensive Apache Atlas support services. We implement Apache Atlas as your centralized metadata management and data governance layer, connecting your Hadoop ecosystem, classifying data, and enforcing policies automatically.
We do not just deploy tools. We build a fully functional governance framework tailored to your data landscape, compliance requirements, and business objectives, ensuring long-term scalability and control.
Apache Kudu Support
Our Apache Atlas Support Services

We cover every stage of your Apache Atlas journey, from strategy and deployment to classification, integration, and long-term support. You work with one team that owns the entire outcome.

Apache Atlas Assessment & Governance Roadmap

We begin by auditing your current data ecosystem, identifying metadata governance gaps, and mapping your compliance obligations (GDPR, CCPA, HIPAA, or SOX). We deliver a structured implementation roadmap so your Apache Atlas deployment is scoped correctly from day one.

Apache Atlas Assessment & Governance Roadmap
Apache Atlas Installation & Configuration

Our engineers deploy and configure Apache Atlas on AWS (Amazon EMR), Microsoft Azure (HDInsight), or on-premises Hadoop clusters. We set up all prerequisite services (JanusGraph, HBase, Solr, and Kafka) and hardened the environment for production workloads.

Apache Atlas Installation & Configuration
Metadata Ingestion & Hook Configuration

We configure Atlas source hooks for Apache Hive, Spark, Kafka, Sqoop, HBase, and Storm, enabling automatic metadata ingestion. Your data catalog stays current without manual engineering effort. Every new table, job, or pipeline is captured and registered automatically.

Metadata Ingestion & Hook Configuration
Data Classification & Apache Ranger Policy Integration

Our experts design and implement your classification hierarchy (PII, PHI, Sensitive, Confidential, and Public) and integrate it with Apache Ranger to automatically enforce fine-grained RBAC and ABAC access control policies. Your data is protected the moment it is tagged, without manual policy management.

Data Classification & Apache Ranger Policy Integration
Business Glossary Implementation

Build your enterprise data dictionary within Apache Atlas, creating business terms, linking them to technical metadata entities, and enabling your data stewards to manage definitions independently. The result is a shared vocabulary that bridges business and technical teams across your organization.

Business Glossary Implementation
24×7 Apache Atlas Support & Version Upgrades

We provide continuous monitoring, incident response, Atlas version upgrades, and performance tuning under defined SLA commitments. Our globally distributed support teams are available around the clock to keep your governance environment stable, secure, and up to date.

24×7 Apache Atlas Support & Version Upgrades
Our Apache Atlas Support Services

We cover every stage of your Apache Atlas journey, from strategy and deployment to classification, integration, and long-term support. You work with one team that owns the entire outcome.

Apache Atlas Assessment & Governance Roadmap
Apache Atlas Assessment & Governance Roadmap

We begin by auditing your current data ecosystem, identifying metadata governance gaps, and mapping your compliance obligations (GDPR, CCPA, HIPAA, or SOX). We deliver a structured implementation roadmap so your Apache Atlas deployment is scoped correctly from day one.

Apache Atlas Assessment & Governance Roadmap
Apache Atlas Installation & Configuration
Apache Atlas Installation & Configuration

Our engineers deploy and configure Apache Atlas on AWS (Amazon EMR), Microsoft Azure (HDInsight), or on-premises Hadoop clusters. We set up all prerequisite services (JanusGraph, HBase, Solr, and Kafka) and hardened the environment for production workloads.

Apache Atlas Installation & Configuration
Metadata Ingestion & Hook Configuration
Metadata Ingestion & Hook Configuration

We configure Atlas source hooks for Apache Hive, Spark, Kafka, Sqoop, HBase, and Storm, enabling automatic metadata ingestion. Your data catalog stays current without manual engineering effort. Every new table, job, or pipeline is captured and registered automatically.

Metadata Ingestion & Hook Configuration
Data Classification & Apache Ranger Policy Integration
Data Classification & Apache Ranger Policy Integration

Our experts design and implement your classification hierarchy (PII, PHI, Sensitive, Confidential, and Public) and integrate it with Apache Ranger to automatically enforce fine-grained RBAC and ABAC access control policies. Your data is protected the moment it is tagged, without manual policy management.

Data Classification & Apache Ranger Policy Integration
Business Glossary Implementation
Business Glossary Implementation

Build your enterprise data dictionary within Apache Atlas, creating business terms, linking them to technical metadata entities, and enabling your data stewards to manage definitions independently. The result is a shared vocabulary that bridges business and technical teams across your organization.

Business Glossary Implementation
24×7 Apache Atlas Support & Version Upgrades
24×7 Apache Atlas Support & Version Upgrades

We provide continuous monitoring, incident response, Atlas version upgrades, and performance tuning under defined SLA commitments. Our globally distributed support teams are available around the clock to keep your governance environment stable, secure, and up to date.

24×7 Apache Atlas Support & Version Upgrades
Is Your Compliance Deadline in the Next 90 Days, and You Still Have No Atlas Governance Layer? We Can Help.
Cassandra Support
What Apache Atlas Enables for
Your Organization?
Portability icon

Unified metadata catalog

One searchable source of truth for all your data assets

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Automated data lineage

Trace data from source to dashboard without manual effort

Unified API icon

Policy-driven classification

PII, PHI, Sensitive tags that propagate and enforce automatically

Reliability icon

Regulatory compliance evidence

Audit trails for GDPR, CCPA, HIPAA, SOX, and Basel III

Security icon

Automated security enforcement

Apache Ranger applies access control based on Atlas classifications at runtime

What Ksolves Configure for You?
Portability icon

Atlas Core

Type System, JanusGraph graph engine,
Ingest/Export pipelines

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Storage layer

Apache HBase (persistence) + Apache
Solr (full-text search)

Unified API icon

Messaging layer

Apache Kafka as the metadata event
notification bus

Reliability icon

Source hooks

Hive, Spark, Kafka, Sqoop, HBase, Storm,
Falcon, Impala

Security icon

Admin UI

Configured on port 21000 with role-based
access and audit logging enabled

Cloud-native icon

Apache Ranger integration

RBAC and ABAC policies driven by your
Atlas classification hierarchy

Why Choose Ksolves for Apache
Atlas Support Services?

12+

Years of Proven Industry Experience

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End-to-End Apache Atlas Implementation & Support

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24×7 Support with SLA-Driven Delivery

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Trusted by Global
Enterprises

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Seamless Data Migration &
Integration Expertise

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Certified Big Data & Data
Governance Specialists

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GDPR & CCPA Compliant
Solutions

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Scalable, Enterprise-Grade Architecture

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Centralized Data Governance
& Metadata Management

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Global Delivery &
Support Presence

Let’s Design the Right Data Governance Solution for You.
Cassandra Support
Industries We Serve

Apache Atlas Solutions for Regulated Industries

Frequently Asked Questions
What Apache Atlas services does Ksolves provide?
  • Assessment and governance roadmap
  • Installation and configuration on AWS, Azure, or on-premises
  • Metadata ingestion and source hook setup for Hive, Spark, Kafka, Sqoop, HBase, and Storm
  • Data classification design and Apache Ranger integration
  • Business glossary implementation, 24×7 managed support, and version upgrades. We own the entire lifecycle.
Can Ksolves deploy on AWS, Azure, or on-premises?

Yes. We deploy on AWS (Amazon EMR), Microsoft Azure (HDInsight), and on-premises Hadoop clusters. Our engineers configure all prerequisite services, JanusGraph, HBase, Solr, and Kafka, along with Kerberos security integration and SSL hardening tailored to your environment.

How does Ksolves integrate Apache Atlas with Apache Ranger?

We design your classification hierarchy-PII, PHI, Sensitive, Confidential, Public, and configure the Atlas-Ranger integration. Ranger then reads your Atlas classifications and enforces RBAC and ABAC policies automatically at runtime. Your data is protected the moment it is tagged, without manual policy updates from your team.

How does Ksolves help with GDPR compliance?

We configure PII classification across all data stores, set up end-to-end lineage tracking, establish audit trail logging for every metadata change, and integrate Atlas with Ranger for automatic access restrictions on PII-tagged data. Together, these address GDPR’s data identification, processing transparency, accountability, and access control requirements.

What ongoing support does Ksolves provide?

After go-live, we provide 24×7 monitoring and incident response, Atlas version upgrades and patch management, performance tuning, root cause analysis for major incidents, and proactive health checks on JanusGraph, HBase, Solr, and Kafka, all under defined SLA commitments.

How long does an Apache Atlas implementation take?

A standard implementation installation, hook configuration, classification setup, and Ranger integration typically takes 4 to 10 weeks. We provide a detailed timeline during the assessment phase after reviewing your environment. Complex multi-cluster environments or extensive compliance requirements may require additional phases.

Start Your Apache Atlas Implementation with Ksolves!
Talk to Ksolves experts and build a scalable governance framework.
Cassandra Support
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