24/7 Apache Airflow Support
Eliminate DAG Failures Before They Reach Production with Experts 

We are Open source Code Contributor

Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

Apache Airflow Support That’s Built to Meet the World's Strictest Data Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance

En(AI)blingTM Success for Industry Leaders

Apache Airflow Support Packages

Whether you run a single Airflow deployment or a large-scale distributed pipeline environment, our Airflow enterprise support plans are designed around your operational needs.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical — Ack / Resolution
30 mins / 2 hrs
30 mins / 2 hrs
30 mins / 2 hrs
High — Ack / Resolution
1 hr / 6 days
1 hr / 6 days
1 hr / 6 days
Normal — Ack / Resolution
2 hrs / 10 days
2 hrs / 10 days
2 hrs / 10 days
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

Delivering Measurable Outcomes for Airflow-Driven Businesses

Organizations across finance, healthcare, logistics, and media trust Ksolves to optimize and support mission-critical Apache Airflow environments with enterprise-grade airflow support.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

End-to-End Apache Airflow Support Services for Your Complete Data Workflow Lifecycle

From deploying Airflow environments and designing DAGs to providing round-the-clock support and version upgrades, we manage every stage of your Airflow lifecycle.

24×7 Cluster Operations, Fully Managed

Our experienced engineers act as your dedicated Airflow operations team, managing, monitoring, and optimizing your deployment 24×7 so your data teams focus on pipelines, not infrastructure issues.

  • Cluster installation on bare metal, Kubernetes (Helm), MWAA, and Cloud Composer as part of full Airflow implementation support
  • Executor configuration: CeleryExecutor, KubernetesExecutor, LocalExecutor, and CeleryKubernetesExecutor
  • Redis/RabbitMQ message broker setup and Flower dashboard management
  • Automated backup and disaster recovery for metadata DB and DAG folders
  • Configuration management, environment variable governance, and version control
  • Resource usage reports and pipeline health performance summaries

Real-time visibility into DAG performance

We deploy and operate the full Airflow observability layer as part of our Apache Airflow support services, detecting SLA misses, task backlogs, and scheduler lag before your stakeholders notice.

  • Real-time pipeline health dashboards with Prometheus, Grafana, and StatsD
  • SLA miss callback configuration with PagerDuty, Slack, and OpsGenie alerting
  • Scheduler loop duration and dag_file_processor monitoring with threshold alerts
  • Executor queue depth and worker saturation monitoring for Celery and Kubernetes
  • Task instance duration anomaly detection correlated with infrastructure metrics
  • Dropped task and zombie task detection with automated cleanup procedures

Compliance-Ready Security at Every Layer

Ksolves applies defence-in-depth across authentication, secrets management, and access control as part of our Apache Airflow enterprise support covering GDPR, HIPAA, PCI-DSS, and SOC 2 environments.

  • RBAC configuration with role-scoped DAG-level access policies
  • LDAP, OAuth2, and SAML SSO integration for enterprise identity providers
  • Fernet key rotation for connection password encryption and re-encryption
  • Secrets backend integration: HashiCorp Vault, AWS Secrets Manager, GCP Secret Manager
  • TLS termination for the Airflow webserver and inter-component communication
  • Full audit logging and compliance reporting for SOC 2, HIPAA, and GDPR review

Zero-Downtime Airflow Version Upgrades

Ksolves manages rolling Airflow upgrades and version migrations with zero downtime, including full Airflow 1.x to 2.x transitions, provider package upgrades, and DB schema migration.

  • Pre-upgrade DAG compatibility audit and deprecated operator identification
  • SubDagOperator, BashOperator, and legacy hook migration to current equivalents
  • Airflow metadata DB schema upgrade via airflow db upgrade with rollback plan
  • Airflow 1.10.x to 2.x migration, including TaskFlow API refactoring
  • Provider package (apache-airflow-providers-*) upgrade and regression testing
  • Post-upgrade consistency verification, DAG import time benchmarking, and sign-off

Deep-Layer Airflow Performance Engineering

Ksolves debugs Apache Airflow performance issues at the scheduler, executor, metadata DB, and DAG authoring layers and fixes them at the root, not the symptom.

  • Scheduler loop tuning: min_file_process_interval, dag_file_processor_timeout, max_active_tasks_per_dag
  • DAG serialization enablement to eliminate filesystem-heavy parsing in production
  • Metadata DB index optimization, slow query analysis, and stale record archival
  • PgBouncer connection pooling configuration to prevent DB connection exhaustion
  • Worker concurrency tuning and pool allocation design for shared environments
  • XCom backend optimization and large-payload offloading to S3/GCS

DAG Architecture and Topology Optimization

Ksolves audits both DAG design and execution topology as part of our Apache Airflow support services, fixing whichever is the binding performance constraint and ensuring DAGs are authored for reliability and operational efficiency at scale.

  • Full DAG codebase audit: import time, top-level code, and anti-pattern remediation
  • Dynamic DAG generation patterns to eliminate DAG-per-file proliferation
  • TaskGroup refactoring to replace nested SubDAGs and improve scheduler efficiency
  • Incremental and sensor-based triggering strategies to reduce unnecessary task runs
  • Dataset-driven scheduling implementation for decoupled pipeline dependencies
  • CI/CD pipeline integration: DAG linting, unit tests (pytest), and Git-sync deployment

Incident Resolution and Root Cause Analysis

Production Airflow incidents are rarely simple. Ksolves traces every symptom to the actual root, closes it fast, and documents it so it never recurs.

  • Emergency triage for scheduler down events, total DAG failure cascades, and worker loss delivered as part of our Apache Airflow support services
  • DAG import error diagnosis: Python dependency conflicts, circular imports, syntax errors
  • Celery task visibility loss investigation: broker connectivity and result backend failures
  • Kubernetes pod eviction cascade analysis and resource quota remediation
  • XCom serialization failure, sensor poke timeout, and zombie task investigation
  • Full written RCA for engineering review, compliance audit, and incident prevention

Through the Client's Lens

Your Airflow Environment Powers Critical Workflows. Keep It Fast, Stable, and Always Available with Experts.

Why Ksolves is a Trusted Choice of Global Teams for Apache Airflow Support?

Backed by certified expertise and SLA-driven support, Ksolves helps enterprises maximize Apache Airflow performance without operational risk.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Help Scale with Apache Airflow

From real-time ETL pipelines to ML workflow orchestration, Ksolves is a trusted Apache Airflow managed service provider helping industries run pipelines with maximum performance, reliability, and uptime.

Success Stories from Global Enterprises

Real-world Apache Airflow support services engagements with measurable outcomes, faster pipelines, and successful operational transformations.

Telecom Data Reconciliation with NiFi, ClickHouse & Airflow

Challenge

A telecom operator needed a real-time revenue assurance platform to reconcile high-volume CDR data across distributed systems with zero record loss.

Solution

Built a real-time reconciliation platform using NiFi for ingestion, ClickHouse for analytics, Spark for transformation, and Airflow for end-to-end orchestration on Kubernetes.

3x

Faster Reconciliation Cycle vs. Legacy Batch Processing

Read More
Telecom Data Reconciliation with NiFi, ClickHouse & Airflow

Java to PySpark Pipeline Migration with Apache Airflow

Challenge

Legacy Java ETL pipelines were hard to scale, costly to maintain, and blocked the team from adopting modern distributed processing frameworks.

Solution

Migrated all Java pipelines to PySpark, orchestrated end-to-end by Airflow, enabling scalable parallel processing with full output parity validation.

100%

Output Parity Validated Across All Migrated Pipelines

Read More
Java to PySpark Pipeline Migration with Apache Airflow

Apache NiFi & Airflow L3 Managed Support for a US Regional Bank

Challenge

A US regional bank needed enterprise L3 support for NiFi and Airflow, but lacked internal expertise and couldn't justify the cost of a full-time dedicated team.

Solution

Delivered fixed-cost L3 managed support with defined SLAs, CVE monitoring, and quarterly architecture reviews, fully compliant, predictably priced.

$27K

Fixed Annual Cost – Full L3 NiFi & Airflow Support

Read More
Apache NiFi & Airflow L3 Managed Support for a US Regional Bank

Frequently Asked Questions

Quick answers to common questions about Airflow deployment, performance, and ongoing support.

Comprehensive Airflow support covers the full operational lifecycle: cluster installation, executor configuration (Celery/Kubernetes/Local), DAG authoring best practices, scheduler tuning, monitoring, secrets management, version upgrades, CI/CD integration, and 24/7 incident response for production pipeline failures.

CeleryExecutor uses a message broker (Redis or RabbitMQ) to distribute tasks to a fixed pool of worker nodes, best for predictable, steady-state workloads. KubernetesExecutor launches a fresh pod per task, best for burst workloads, isolation requirements, and environments where dynamic resource allocation matters more than task startup speed.

Yes. We manage the complete migration: pre-upgrade DAG compatibility audits, deprecated operator remediation (SubDagOperator, legacy hooks), database schema migration via airflow db upgrade, staging environment validation, provider package compatibility verification, and zero-downtime production cutover with rollback plans.

We support all major Airflow deployment models: self-managed on bare metal or VMs, Docker Compose, Kubernetes (Helm chart), Amazon MWAA, Google Cloud Composer, and Astronomer. Our support approach is tailored to the specifics of your infrastructure and executor model.

The most common causes are top-level code in DAG files increasing parse time, DAG serialization being disabled, metadata DB bloat from unarchived task instances, missing indexes on core tables, PgBouncer misconfiguration causing connection exhaustion, and too many DAG files being parsed per scheduler loop. Ksolves diagnoses and resolves all of these as part of its Airflow performance tuning service.

Our security hardening covers Fernet key rotation, DAG-scoped RBAC, LDAP/OAuth2/SAML SSO integration, secrets backend setup (Vault, AWS SSM, GCP Secret Manager), TLS for the webserver, and full audit logging aligned with SOC 2, HIPAA, and GDPR standards.

Our SLAs guarantee critical issue acknowledgement within 30 minutes and resolution within 1–4 hours, depending on plan tier. All SLAs are contractually backed, tracked in monthly compliance reports, and include a dedicated escalation path in the Platinum tier.

Accelerate Business Outcomes With Ksolves Airflow Support Focused on Performance, Reliability, and Operational Efficiency.

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