24/7 PostgreSQL Support
Eliminate Slow Queries,
Replication Failures &
Database Downtime 

We are Open source Code Contributor

Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

PostgreSQL Support That's Built to Meet the World's Strictest Data Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance

En(AI)blingTM Success for Industry Leaders

PostgreSQL Support Packages

Not every PostgreSQL environment carries the same risk. Pick the plan that reflects what a database outage actually costs your business.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical — Ack / Resolution
30 mins / 2 hrs
30 mins / 2 hrs
30 mins / 2 hrs
High — Ack / Resolution
1 hr / 6 days
1 hr / 6 days
1 hr / 6 days
Normal — Ack / Resolution
2 hrs / 10 days
2 hrs / 10 days
2 hrs / 10 days
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

What Ksolves Has Delivered for Organizations Running PostgreSQL at Scale

Across fintech, healthcare, e-commerce, and SaaS, enterprises running PostgreSQL in production trust Ksolves' AI-First approach to deliver faster queries, higher availability, and lower operational costs.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

End-to-End PostgreSQL Support Services for Your Complete Database Infrastructure

PostgreSQL is more than a database. Extensions, logical replication, partitioning, full-text search, and geospatial data all need expert attention. Ksolves covers every layer.

24/7 PostgreSQL Managed Service

Bloat, replication lag, and autovacuum failures degrade PostgreSQL quietly. Ksolves monitors the signals that matter and resolves issues before your teams notice them.

  • PostgreSQL managed service across primary, standby, and read replica deployments
  • Streaming replication lag tracking with slot status and standby connection monitoring
  • Autovacuum tracking covering dead tuple accumulation, bloat estimation, and freeze progress
  • PgBouncer connection pool management with saturation and connection limit alerting
  • Log analysis for slow queries, lock wait events, and checkpoint warning patterns
  • SLA-backed response with named escalation contacts and dedicated client Slack channel

Full Visibility Into Every Database Signal

Ksolves instruments pg_stat_activity, pg_stat_replication, and pg_locks into a production observability stack that surfaces problems before users notice.

  • Prometheus postgres_exporter setup with per-instance and per-database metric labeling
  • Grafana dashboards covering query latency, cache hit ratio, replication lag, and bloat trends
  • Long-running query, idle-in-transaction, and lock wait chain detection via pg_stat_activity
  • Replication slot lag monitoring with pre-exhaustion alerts to prevent WAL accumulation
  • Autovacuum tracking via pg_stat_user_tables with dead tuple threshold alerting per table
  • Alert delivery to Slack, PagerDuty, and OpsGenie with runbook links on every alert

Fix PostgreSQL Performance at the Root

Slow queries and hidden database risk share the same root causes. Missing indexes, stale statistics, bloat, and misconfigured autovacuum. Ksolves finds all of it and fixes it before data volume makes it serious.

  • Query plan analysis using EXPLAIN ANALYZE covering sequential scans and join inefficiencies
  • Index review covering B-tree, GIN, GiST, BRIN, and partial index selection per query pattern
  • Configuration tuning covering shared_buffers, work_mem, effective_cache_size, and checkpoint settings
  • Bloat assessment via pgstattuple with table and index bloat estimation and autovacuum audit
  • Replication topology review covering streaming lag, slot health, and WAL retention risk
  • Written report with severity-ranked findings and projected performance impact per change

PostgreSQL Upgrades and Migrations Without the Risk

Catalog changes, extension compatibility, query plan regressions, and schema redesign all need expert handling. Ksolves manages the full upgrade and migration process end-to-end.

  • Pre-upgrade audit covering extension versions, deprecated functions, and plan regression risk
  • pg_upgrade execution with pre-upgrade backup and post-upgrade statistics refresh
  • Zero-downtime upgrades using built-in logical replication or pglogical
  • Migration from Oracle, MySQL, SQL Server, and Teradata to PostgreSQL with schema conversion
  • Foreign data wrapper setup for heterogeneous access during cutover periods
  • Post-upgrade benchmarking, extension validation, and application sign-off documentation

PostgreSQL Security Built to Pass Any Audit

Security built into the database architecture holds up under audits. Security added before an audit does not. Ksolves configures access control, encryption, and logging at the architecture level from day one.

  • PostgreSQL native RBAC with least-privilege grants at the schema, table, and column levels
  • Row-level security using CREATE POLICY for multi-tenant isolation and sensitive data control
  • SSL/TLS for all client connections and streaming replication traffic
  • LDAP and RADIUS integration for centralized authentication across cluster access points
  • pg_audit for DDL, DML, and connection event logging with SIEM export
  • GDPR, HIPAA, SOC 2, and PCI-DSS compliance with PostgreSQL anonymizer for data masking

Continuous Maintenance. Always Production-Ready.

Deprioritized maintenance means accumulating bloat, fragmented indexes, stale statistics, and unchecked WAL archives. The Ksolves PostgreSQL database maintenance service keeps every layer production-ready continuously.

  • Scheduled VACUUM and ANALYZE with autovacuum override on high dead tuple accumulation tables
  • REINDEX CONCURRENTLY for bloated indexes and invalid index cleanup
  • WAL archive management and pg_basebackup verification for point-in-time recovery readiness
  • Extension updates for PostGIS, pg_partman, pgcrypto, and pg_stat_statements
  • Partition maintenance covering creation, default partition management, and detachment
  • Statistics refresh and plan cache invalidation after schema changes or bulk data loads

Through the Client's Lens

Don’t Wait for Replication Failures or Performance Drops to Impact Your Business.

Why Ksolves is a Trusted Choice of
Global Teams for PostgreSQL Support Services?

From replication and performance bottlenecks to upgrades and high availability, Ksolves helps teams keep PostgreSQL fast, stable, and reliable.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Help Scale with PostgreSQL

PostgreSQL powers different workloads across different industries. As a trusted PostgreSQL support service provider in the USA that global teams rely on, Ksolves builds support services around what each industry actually demands.

Success Stories from Global Enterprises

Ksolves Big Data Experts have delivered excellence for multiple clients operating across industries. Explore the case studies and experience the Ksolves Impact.

Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

Challenge

CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.

Solution

NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.

Sub-second

Query Response on Live CDR Data

Read More
Multi-Site CDR Pipeline for a Telecom Operator

NiFi 1.27 → 2.7 Kubernetes Migration – Financial Services

Challenge

NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.

Solution

Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.

3X

Scalability Headroom – 6 Weeks, Zero Downtime

Read More
NiFi 1.27 to 2.7 Kubernetes Migration

Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Challenge

The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.

Solution

Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.

~900K

Duplicate Records Eliminated

Read More
Eliminating Duplicate Oil Well Records via Azure Databricks

Petabyte CDR Migration from MapR to ClickHouse – Zero Data Loss

Challenge

Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.

Solution

Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.

<8s

Compliance Query Time (from 4–6 hours)

Read More
Petabyte CDR Migration from MapR to ClickHouse

Frequently Asked Questions

Everything you need to know before choosing a PostgreSQL support service provider.

Yes. Ksolves provides end-to-end Teradata to PostgreSQL migration services covering schema conversion, BTEQ and SQL query translation, ETL pipeline redesign, historical data migration, and post-migration performance validation. Learn more about our Teradata to PostgreSQL Migration Services.

As a leading PostgreSQL consulting firm USA enterprises trust for production-critical environments, Ksolves’ managed service covers 24×7 database monitoring, replication health management, autovacuum tuning, bloat alerting, query optimization, connection pool management via PgBouncer, version upgrades, security hardening, and incident response with full root cause analysis and post-incident documentation.

Replication lag most commonly occurs when long-running transactions on the primary hold back WAL replay on the standby, when the standby cannot apply WAL fast enough due to resource constraints, or when replication slots accumulate unreceived WAL from a disconnected replica. Ksolves monitors pg_stat_replication as part of PostgreSQL SLA support to catch lag before it affects consistency.

Table bloat occurs when dead tuples from UPDATE and DELETE operations are not reclaimed by autovacuum, increasing table size and degrading query performance on every sequential scan. Ksolves resolves bloat through per-table autovacuum tuning, scheduled VACUUM operations, and REINDEX CONCURRENTLY as part of the PostgreSQL database maintenance service.

PostgreSQL creates a new operating system process per client connection, making high connection counts expensive. Connection saturation occurs when applications open connections without pooling. Ksolves deploys PgBouncer in transaction pooling mode as part of the PostgreSQL managed service to eliminate connection limit breaches.

Ksolves uses logical replication to replicate data to the new major version instance, validates query plan parity and extension compatibility, then executes a controlled cutover with minimal application downtime. This approach is part of PostgreSQL enterprise support service engagements where downtime is not acceptable.

PostgreSQL support contract with Ksolves includes defined SLA response times for critical, high, and normal severity incidents, monthly database health reviews, risk assessment reports, architect consultation hours, proactive monitoring with alerting, and dedicated PostgreSQL engineering expertise across Essentials (business hours), Professional (16×5), and Enterprise (24×7) tiers.

PostgreSQL SLA support is a contractually defined support engagement where response and resolution times are guaranteed per incident severity. Ksolves provides 30-minute acknowledgement and 2-hour resolution for critical severity incidents, including primary failures, replication outages, and data corruption events as part of every PostgreSQL support contract.

 Ksolves PostgreSQL enterprise support service covers native RBAC with least-privilege grants, row-level security using CREATE POLICY, SSL/TLS for all client and replication connections, pg_audit for DDL and DML event logging with SIEM export, LDAP integration for centralized authentication, and PostgreSQL anonymizer for data masking across GDPR, HIPAA, SOC 2, and PCI-DSS requirements.

Streaming replication copies the entire WAL stream from primary to standby at the binary level, replicating all changes, including DDL. Logical replication decodes WAL into logical change records and replicates specific tables or publications, making it suitable for cross-version replication, selective table replication, and zero-downtime major version upgrades. Ksolves configures both as part of PostgreSQL support services based on your availability and upgrade requirements.

Stop Reacting to PostgreSQL Incidents. Start Preventing Them with Ksolves

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