How Does the Salesforce Mobile App Benefit Your Business?
5 MIN READ
August 17, 2022
In this digitalized world, competition is very high among businesses. As a result, more and more companies are ready to adopt mobile-friendly technologies. This will help you to stay competitive in the market as well as play a vital role in boosting your business growth. In today’s scenario, Salesforce Mobile CRM is grabbing huge popularity due to its ability to resolve business problems. No doubt, Salesforce implementation has brought various benefits to your business. But, it is a desktop version and is only limited to the office. However, you can leverage the benefits of your CRM by using the Salesforce Mobile App. The Salesforce Mobile Application is also equipped with various features, similar to your desktop version.
Advantages of Using the Salesforce Mobile App
Businesses can avail various benefits by using the Salesforce Mobile App some of which are discussed in this blog.
Sales Pitch Personalization
With the Salesforce Mobile Application, your sales team can easily access the database from anywhere, anytime across the globe. It means your sales team can easily handle the customers by getting relevant information without any location or system barrier. They can easily personalize the sales pitch by accessing the stored information, which improves the chances of greater success.
Support in Generating More Substantial Leads
By using the Salesforce Mobile App, you can generate more leads in a hassle-free way as well as manage the sales processes efficiently. For example, the Lighting mode activity timeline allows the user to get detailed information about a particular lead and display every task, meeting, or call. Apart from this, the path is another component that supports monitoring the different stages of the business process, whereas the “News” component provides on-time data on leads. Overall, we can say that it works well in improving the lead generation process.
Give Notifications And Updates
Your sales team can instantly respond to approval requests with In-app alerts. The mobile app notifications make sure that your team will not miss any important news, which can prove a beneficial deal for you. It is critical for businesses, particularly those that rely on collaboration, to keep their team conversations within the Salesforce Mobile Application and CRM. Keeping all the data in one place ensures better visibility into the group and processes.
360-Degree View of Your Project
With the Salesforce CRM Mobile App, you can get access to the Customer 360-degree platform, which supports business data processing. It allows granular identification and provides a personalized user experience through different forms of customer interaction such as sales, service, and marketing. You have an option to integrate 360-degree with your current products and services such as commerce cloud, service cloud, and marketing cloud. In short, it gives you a comprehensive view of the consumer perspective across all platforms and ensures deep customer interaction and customized experiences.
Help with Time Management
When you receive detailed customer details and a wide range of preparation tools, it provides complete knowledge that you need from the clients to prioritize your work and allows you to arrange your assignments as per the instructions for multiple accounts. Also, you have the option to create a calendar feature to view your year, season, and day timetable in a better way. It makes sure that you measure all your future profits, and will stay on track.
You have the option to integrate your Salesforce CRM Mobile App with other apps and software from third parties, which proves highly beneficial for your organization. For example, you have the option to integrate your Salesforce mobile app with modern document signature applications. With this feature, your sales team can get an instant customer signature for new trade agreements. Also, it allows you to use your mobile device features such as a camera to scan barcodes and take pictures. Additionally, you can perform various processes by using the Salesforce mobile app.
Improve the User Experience
With the Salesforce mobile application, you can enjoy a user-friendly and easy-to-use interface. It is beneficial for developers in terms of saving their time. Salesforce Mobile App has a user-friendly interface and amazing benefits but it is always a good option to consult with a Salesforce consultant. You can approach registered Salesforce partners like Ksolves, which are capable of providing Salesforce solutions according to your organization’s preferences and requirements. If you want to get more information about the Salesforce Mobile CRM App, then you can approach the Ksolves Salesforce experts.
Work Itself as a Data Scientist
It’s an interesting fact that the Salesforce Mobile application has an amazing ability to generate 50,000 GB per second. Around 70% of data comes from customers. It efficiently works as a personal data scientist to provide meaningful data insight with useful recommendations. Also, Salesforce comes with Einstein Analytics, which is responsible for handling the given aspect in an appropriate way. Einstein provides a complete overview of your business, such as resource management, and displays the factors that impact customer satisfaction. A salesperson can easily identify any high-risk case and take the appropriate action to improve their customer experience by using Salesforce Mobile CRM. Einstein is like a magic stick tool that helps to perform well irrespective of any devices.
Is the Salesforce Mobile App an Ideal Choice for Your Business Growth?
CRM systems play a vital role in the development and sustainable productivity of companies by filtering emails and transmitting them efficiently for automated management of repositories connected with each customer. The Salesforce Mobile App is one such CRM that has been designed with the aim of improving your business productivity. It keeps all the information at a centralized location and keeps it updated so that any employee can operate it from anywhere. Apart from this, customers can also collaborate directly with apps to eliminate the communication gap and reduce the chances of lost conversation shares.
Salesforce has been used by many organizations to get a high level of efficiency and customer satisfaction. Introducing mobility features, make things easier, especially for sales representatives and service technicians who work in the field. If you are looking for Salesforce Mobile Application Development services for your business, you should approach professionals like Ksolves. Our professional developers will work directly with you to provide customized Salesforce Mobile App solutions based on your business requirements. To share your project requirements, contact us today.