Salesforce Summit (Platinum) Partner: Driving Business Changes and Achieving Excellence

Salesforce, the world’s #1 CRM, is a widely adopted platform across the globe. It helps organizations manage customer interactions and relationships, find more prospects, and close more deals. It has dominated the customer relationship management (CRM) software market with a share of around 23.8%. In addition, the revenue of Salesforce was $31.35 billion in 2023, with an employee count of 79,390. 

The benefits of implementing Salesforce are manifold – improved customer relationships, streamlined sales process, centralized customer data, enhanced collaboration, improved analytics, and mobile accessibility. As a result, this CRM platform has wide adoption rates. 

However, many organizations and enterprises fall short of making the most of Salesforce’s capabilities. The major reason is the requirement of significant resources. This is where the role of a Salesforce consulting partner comes into play. They assist organizations in harnessing the full potential of Salesforce without requiring them to hire in-house Salesforce professionals. 

In this blog, we will discuss how a Salesforce Platinum Partner helps businesses transform their sales game. 

What is a Salesforce Summit (Platinum) Partner? 

A Salesforce partner is nothing but a consulting firm that takes care of the implementation of various Salesforce services. In other words, it is a company authorized by Salesforce for implementing projects and developing custom solutions. It consists of industry-specific Salesforce experts who specialize in offering professional guidance, actionable solutions, and invaluable advice across Salesforce products. 

Appexchange, a Salesforce marketplace, lists all Salesforce partners across the globe so that companies can find them easily. Each consulting partner is acknowledged with a Partnership logo and status ranking. 

Earlier, Salesforce partners were recognized with status rankings – Registered, Silver, Gold, Platinum, and Global Strategic. In 2021, the status ranking changed to four tiers. Each consulting partner is positioned to one of the four tiers based on the points earned. 

Here are the four tiers of Salesforce’s status ranking: 

• Base Partners (Registered) (up to 249 points)
• Crest Partners (Silver) (over 250 points)
• Ridge Partners (Gold) (over 500 points)
• Summit Partners (Platinum) (750 points)

A Salesforce Summit (Platinum) Partner is a partner network that excels in providing Salesforce implementation services and other customized products and services. They have multiple years of experience and a proven record of successfully serving clients with tailored Salesforce products and services. In addition, they help companies maximize their Annual Contract Value (ACV) by offering value out of their Salesforce investments. 

With strong expertise in Salesforce technologies and trends, Platinum partners ensure that businesses have quick access to technical resources to unleash the capabilities of Salesforce.  

Benefits of Working with a Salesforce Platinum Partner

Do you own a company? Want to stay ahead of the competition? Want to gain insights into customers’ preferences and behavior to create tailored solutions? Seeking to boost the productivity of your Sales team? If ‘Yes’ is the answer to all these questions, Salesforce is the ultimate solution. 

So, if you are planning to purchase Salesforce or have Salesforce implemented and want to exploit it to its fullest potential, you must consider working with a Salesforce consulting partner. 

Here are some noteworthy benefits of working with a Salesforce Platinum Partner:

• Expertise and Experience

Platinum partners are chosen based on the Partner Value Score, which is an algorithm-based point system. The score is assigned based on certifications, projects, a customer satisfaction score, etc. So, when a company becomes a Salesforce Summit (Platinum) Partner, it is obvious that it comprises a crew that has extensive experience and expertise. 

Platinum partners generally have a team of Salesforce-certified and highly skilled professionals with multiple years of experience implementing industry-specific Salesforce solutions. When you hire a Salesforce consulting partner, a team of highly experienced professionals is just a call away. With their expertise, you can deliver tailored solutions and implement best practices to improve your organizational growth. 

• Continuous Support and Maintenance 

Only implementing Salesforce is not enough. Many unexpected issues or events occur post-implementation, and Salesforce Platinum partners offer ongoing support and maintenance. They help you ensure the high performance and scalability of your Salesforce solutions. Not only do they provide troubleshooting support in case of issues, but they also help you improve your implementation and train your employees. 

• Strategic Guidance and Insights 

The potential benefit of working with a Salesforce Summit Partner is that you receive invaluable guidance and actionable insights. With their in-depth industry-specific knowledge and experience, they help you uncover potential growth and innovation opportunities. With these, you can make enlightened decisions that can drive maximum customer engagement and satisfaction and, eventually, great success. 

• Efficient Implementation 

When it comes to Salesforce implementation, you can completely rely on consulting partners. They help you implement proven and streamlined processes for successful implementation. Plus, they offer complete support in every stage of implementation, from planning to data migration and training. With their solid expertise, the deployment time is significantly reduced, allowing you to harness Salesforce’s capabilities early. 

• Tailored Solutions 

When working with a Salesforce Platinum Partner, you receive highly customized Salesforce solutions that meet your business requirements. They work closely with you to understand pain points, challenges, goals, and requirements. With this strong understanding, they design, develop, and deploy solutions catering to your needs and unlocking new opportunities for growth. 

• Access to the Latest Salesforce Features  

Platinum partners have privileged access to the latest features and updates of the Salesforce ecosystem. They always stay atop the latest innovations and trends and help you implement them in your business operations. With this, you can stay ahead of your competitors and elevate your Salesforce solutions. 

Ksolves – Your Go-to Salesforce Consulting Partner 

Now that you know the benefits of having a Salesforce partner are manifold, it is time to choose your partner. Ksolves offers Salesforce Consulting Services that ensure tremendous growth for your business. Being a Salesforce Summit Partner, Ksolves has a proven record and 11+ years of experience resolving diverse business challenges and issues, such as inconsistent customer service, performance bottlenecks, inefficiencies in converting leads, and many more. 

Our Salesforce consulting services focus on Salesforce implementation, migration, and optimization. We have a team of experienced, highly skilled, and certified Salesforce experts who have expertise across various Salesforce products, including Sales Cloud, Service Cloud, Community Cloud, Salesforce CPQ, and many others. 

Whether you are from the healthcare, logistics, finance, education, manufacturing, telecom, media, or IT industry vertical, Ksolves is here to help you. Make it your expert partner! 

Conclusion 

Working with a Salesforce Summit (Platinum) Partner is a wise investment for any company seeking to unlock endless opportunities for business growth. Salesforce itself offers a plethora of benefits, and partnering with a consulting company helps you make the most of Salesforce features. Platinum partners, with their knowledge and several years of experience, assist you in smoother and faster Salesforce implementation, provide ongoing support and maintenance, and offer strategic advice and guidance to make informed decisions.