Project Name

How Ksolves Built a Digital Experience Site for Pharmaceutical Recruitment

How Ksolves Built a Digital Experience Site for Pharmaceutical Recruitment
Industry
Healthcare
Technology
Salesforce Experience Cloud, LWC

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How Ksolves Built a Digital Experience Site for Pharmaceutical Recruitment
Overview

Our client operates in the pharmaceutical industry and faces challenges in attracting customers seeking new job opportunities (both locum and permanent) and partners managing data recruitment processes, candidate eligibility, and appointment scheduling. We designed a Digital Experience Site powered by Lightning Web Components (LWC) to address these challenges. This site effectively captures and stores all relevant data in Salesforce for future reference.

By bridging the gap between the Digital Experience Site and Salesforce, we provided our clients with a comprehensive and optimized solution to meet customer and partner engagement needs.

Key Challenges

The key challenges are as follows:

  • To categorize the jobs, we provide Job Types, City, State, and Country
  • Clients struggle to filter job listings by candidate locality, hindering relevant job matches.
  • Clients lack a system to offer available interview slots while preventing double bookings.
  • Clients face challenges matching candidates to partner organizations effectively, impacting job fulfillment.
  • Clients need a robust Salesforce solution for candidate and partner data management, including registration and security.
  • Clients seek an efficient way to generate pricing for services and job placements based on specific criteria, which can affect business operations.
Our Solution

We have provided our comprehensive solution to our clients, which are discussed below:

  • We employed custom metadata in Salesforce to manage various job filter categories for recruitment data management. An Apex controller fetches this data and renders it in a Lightning Web Component (LWC), allowing users to select specific combinations and retrieve relevant job listings.
  • We utilized an LWC with a Calendar component to address appointment date challenges. This component displays blocked and available dates on the Salesforce record page and the Digital Experience site. The information is also stored in Salesforce data management in Pharma for future reference.
  • We enabled user registration on the Digital Experience portal for partners and candidates seeking permanent job opportunities. This functionality includes authenticated email registration and standard password recovery features.
  • Additionally, we implemented logic to prevent duplicate registrations of partners as personal accounts and candidates as contacts.
  • Users can access locum job data without registration. However, candidates must register on the Digital Experience portal to view permanent job listings.
  • Pricing for these positions is managed by partners, ensuring a seamless process for job seekers and businesses.
Data Flow Diagram
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Conclusion

By implementing the functionalities of Digital Experience and Lightning Web Components (LWC), we have significantly enhanced our clients’ user experience and efficiency. The integration of custom metadata has made it effortless for users to browse and access available job openings on the experience site page.

Furthermore, our LWC Component successfully resolves the challenge of managing appointment dates, ensuring a smooth scheduling process. Additionally, the user and partner registration functionalities have streamlined data management within Salesforce, providing a valuable reference point for future operations. This comprehensive Salesforce Pharmaceutical solution has empowered our client to optimize their job placement processes and enhance their overall business performance.

 

Streamline Your Business Operations with Our Salesforce Pharmaceutical Data Management Solutions!