Project Name

How Ksolves Helped Manage Intellectual Properties in the Entertainment Industry

How Ksolves Helped Manage Intellectual Properties in the Entertainment Industry
Industry
Entertainment
Technology
Apex, Service Cloud, Sales Cloud, Experience Builder, Conga Composer

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How Ksolves Helped Manage Intellectual Properties in the Entertainment Industry
Overview

Our client manages the legal IP rights for intellectual properties like songs, movies, and videos in the entertainment industry. Intellectual property laws safeguard these assets, preventing unauthorized commercial usage. Our client required a transparent and secure system to ensure the platform’s success.

Key Challenges

The Challenges include:

  • In the Entertainment Industry, every property, like a song, movie, video clip, and others, is a legal intellectual property that restricts others to those properties on a commercial level.
  • Therefore, our customers wanted a solution to manage these legal IP rights tracking for self-owned and purchased intellectual property and grant it a great degree of legal protection within the Salesforce solution for the Entertainment platform.
Our Solution

Ksolves created a roadmap to develop a solution. They used Salesforce as a centralized solution that enabled customers to track intellectual (Copyright, trademark, etc.) properties and helped them generate invoices to track their expenses for managing and purchasing intellectual rights. We helped them with:

  • Set up Service Cloud solutions to manage intellectual properties required for each On-Air show.
  • Gather data from multiple resources to gather different levels of intellectual properties.
  • They managed contract-level information for each intellectual property and its usage and expenses.
  • We utilized out-of-the-box tools to manage dynamic approval from different levels for expenses.
  • Configured and implemented Conga composer for contract Management with dynamic generation on contracts for different intellectual sources.
  • We have developed a Salesforce solution for Entertainment that is easy to use and manage.
Data Flow Diagram
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Conclusion

The solution increased processing efficiency and resource engagement via authenticated login, branding, and digital signature. It also swiftly managed contracts and used intellectual property. We engaged with a larger audience segment by adding self-service options and enabling digital approval of invoices and contracts. Overall, we provided an engaging interface platform that enhanced usage for all partners, authenticated users, and guests, enabling different levels of users to communicate digitally.

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