Project Name

How a Leading Healthcare Network Achieved 90% Accuracy in Patient-Care Metrics with RollUp Magic

How a Leading Healthcare Network Achieved 90% Accuracy in Patient-Care Metrics with RollUp Magic
Industry
Healthcare
Technology
Salesforce

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How a Leading Healthcare Network Achieved 90% Accuracy in Patient-Care Metrics with RollUp Magic
Overview

A prominent healthcare network operating multiple hospitals, clinics, and wellness centers across the United States utilized Salesforce to manage patient records, appointment scheduling, and case tracking. As patient volume grew, the network faced challenges in extracting meaningful insights from fragmented dataโ€”affecting patient outcome visibility and operational decision-making.

To address these gaps, the organization turned to RollUp Magic, the most efficient Salesforce rollup summary tool, to simplify metrics tracking, improve caregiver accountability, and eliminate dependency on custom-coded solutions.

Challenges
  • Manual Calculation of Treatment Metrics
    Health outcomes like treatment success rate and recovery time were calculated manually, resulting in time-consuming processes and delayed decision-making.
  • Limited Reporting Across Caregiver Relationships
    It was difficult to generate comprehensive reports across patient-caregiver interactions due to siloed data and limited rollup configurations in Salesforce.
  • Custom Code Dependencies
    Existing roll-up implementations relied on Apex code, which not only required regular maintenance but also impacted overall Salesforce performance.
  • Inconsistent KPI Visibility Across Centers
    Leadership struggled with inconsistent access to critical KPIs like recovery rates, staff responsiveness, and follow-up frequency for each treatment center.
Our Solution

By implementing RollUp Magic, the healthcare provider introduced a no-code, scalable data roll-up solution within Salesforce to enhance transparency and accelerate care analytics.

  • Configurable Rollups on Lookup Relationships
    Rolled up patient recovery timelines, appointment history, and satisfaction ratings from child records to associated treatment centers and caregiversโ€”without custom code.
  • Facility-Wise KPI Summaries
    Calculated average treatment duration, success rates, and staff engagement scores for each clinic and hospital, enabling performance benchmarking.
  • Caregiver Insights
    Tracked patient follow-ups, treatment completion rates, and engagement metrics per caregiverโ€”providing leadership with real-time visibility into staff performance.
Results
  • 85% Reduction in Manual Effort
    Automated data aggregation saved countless hours previously spent on spreadsheets and manual metric tracking.
  • 90% Accuracy in Patient-Care Metrics
    Standardized roll-up logic eliminated human error and improved the accuracy of critical healthcare KPIs.
Conclusion

RollUp Magic empowered this healthcare network to transform its Salesforce instance into a high-performance, data-driven platformโ€”without writing a single line of code. From patient outcomes to caregiver efficiency, the solution brought clarity to every level of the organization.
For healthcare businesses seeking no-code Salesforce automation, KPI visibility, and operational efficiency, RollUp Magic is the clear prescription for success.

Ready to Boost Patient-Care Insights with Real-Time RollUps?