Salesforce Testing Services

Deliver a flawless Salesforce experience with expert testing services from
Ksolves for reliable and seamless CRM operations.

Our Salesforce Certified Team

Reliable Salesforce Testing Services for
Error-Free CRM Workflows

Ksolves provides end-to-end Salesforce Quality Assurance services to ensure your CRM is secure, reliable, meets business requirements, and is high-performing. Our certified experts leverage advanced testing techniques to identify issues, validate integrations, and optimize workflows. With continuous monitoring and proactive testing, we help you deliver a seamless Salesforce experience while reducing risks and maximizing ROI.

12+

Years of
Experience

100+

Certified Salesforce Professionals

90%

Client Retention Rate

350+

Salesforce Certifications

Why Do You Need Salesforce Testing Services?

Salesforce CRM testing services make sure your software. By identifying bugs early and validating functionality, QA testing reduces risks, improves user experience, and accelerates product delivery. Some of the key benefits include:

Higher software quality

Reduced development costs

Faster release cycles

Enhanced user satisfaction

Minimized post-release issues

Reduces maintenance costs

Enhances data accuracy & integrity

Salesforce Testing, Your Way - Traditional or AI-Driven

Whether you prefer precision-led manual testing or advanced AI-powered automation, Ksolves offers both to ensure your Salesforce platform runs smoothly, your way.

Traditional Salesforce Testing Services

Expert-Led Validation

Our certified Salesforce QA experts bring deep platform knowledge to uncover issues that automated tools often overlook.
Real-World Testing

We simulate real user journeys to detect hidden bugs, workflow bottlenecks, and usability issues.
Tailored Approach

Our manual Salesforce quality assurance process adapts to your specific Salesforce setup.

Best For

Highly customized Salesforce orgs, regulated industries, or teams requiring detailed documentation and hands-on QA assurance.

AI-Augmented Salesforce Testing Services

Smart Automation

Leverage AI-driven automation to accelerate testing cycles, minimize human error, and achieve consistent results.
Predictive Risk Analysis

Our AI algorithms analyze historical testing data to identify potential risks early.
Enterprise Scalability

Built for complex Salesforce ecosystems, our AI-powered testing framework supports large-scale deployments.

Best For

Enterprise-level rollouts, Agile environments, and businesses aiming for faster, smarter, and more reliable Salesforce testing processes.

Our Salesforce Testing Services

Our expert Salesforce Quality Assurance (QA) Testing Services are designed to validate every
aspect of your Salesforce implementation. This ensures it aligns with your business objectives
and delivers optimal performance.

Functional Testing

Functional testing involves verifying that all features and functionalities of your Salesforce application operate as intended. This includes testing standard and custom objects, workflows, and integrations to meet specified requirements. Our team meticulously tests each component to identify and resolve any discrepancies, ensuring a flawless user experience.

Automation Testing

Automation testing accelerates the testing process by using scripts to perform repetitive tasks, reducing manual effort and the potential for human error. We implement strong automation frameworks tailored to your Salesforce environment, enhancing test coverage and efficiency. This approach ensures faster release cycles and consistent quality.

Salesforce AI Testing

With the integration of AI features in Salesforce, it's imperative to validate their accuracy and functionality. Our AI testing services focus on evaluating predictive models, Einstein Analytics, and other AI-driven components to deliver accurate insights and perform as expected. We employ advanced testing techniques to assess the reliability and effectiveness of AI functionalities.

User Acceptance Testing

It is a critical phase where we validate that the Salesforce solution meets business requirements and performs as expected in real-world scenarios. Our QA team collaborates closely with end users to test workflows, data accuracy, and system behavior. This enables a smooth go-live and confident adoption across teams.

System Testing

It encompasses end-to-end validation of your Salesforce application, including integrations with third-party systems and data flow across various modules. We simulate real-world scenarios to identify potential issues and make sure the entire system operates cohesively. This helps confirm that it meets all business requirements and performance standards.

Role/User-Based Testing

Role-based testing is essential to verify that users have the correct access and permissions according to their roles within the organization. We validate that each user can perform their assigned tasks without unauthorized access or functionality issues, thereby maintaining data security and compliance.

Regression Testing

Regression testing plays a key role after updates or changes to confirm that existing functionalities remain unaffected. We conduct comprehensive regression tests to detect any unintended side effects of new implementations, helping the Salesforce environment run smoothly without introducing new issues.

Production and Release Testing

Before moving changes to the production environment, it’s important to check that everything is ready. Our production and release testing services review the stability, performance, and compliance of new releases, making sure they are ready for a successful deployment. We work to reduce risks and make the transition to production smooth.

Functional testing involves verifying that all features and functionalities of your Salesforce application operate as intended. This includes testing standard and custom objects, workflows, and integrations to meet specified requirements. Our team meticulously tests each component to identify and resolve any discrepancies, ensuring a flawless user experience.

Automation testing accelerates the testing process by using scripts to perform repetitive tasks, reducing manual effort and the potential for human error. We implement strong automation frameworks tailored to your Salesforce environment, enhancing test coverage and efficiency. This approach ensures faster release cycles and consistent quality.

With the integration of AI features in Salesforce, it's imperative to validate their accuracy and functionality. Our AI testing services focus on evaluating predictive models, Einstein Analytics, and other AI-driven components to deliver accurate insights and perform as expected. We employ advanced testing techniques to assess the reliability and effectiveness of AI functionalities.

It is a critical phase where we validate that the Salesforce solution meets business requirements and performs as expected in real-world scenarios. Our QA team collaborates closely with end users to test workflows, data accuracy, and system behavior. This enables a smooth go-live and confident adoption across teams.

It encompasses end-to-end validation of your Salesforce application, including integrations with third-party systems and data flow across various modules. We simulate real-world scenarios to identify potential issues and make sure the entire system operates cohesively. This helps confirm that it meets all business requirements and performance standards.

Role-based testing is essential to verify that users have the correct access and permissions according to their roles within the organization. We validate that each user can perform their assigned tasks without unauthorized access or functionality issues, thereby maintaining data security and compliance.

Regression testing plays a key role after updates or changes to confirm that existing functionalities remain unaffected. We conduct comprehensive regression tests to detect any unintended side effects of new implementations, helping the Salesforce environment run smoothly without introducing new issues.

Before moving changes to the production environment, it’s important to check that everything is ready. Our production and release testing services review the stability, performance, and compliance of new releases, making sure they are ready for a successful deployment. We work to reduce risks and make the transition to production smooth.

Our Customers

With 180+ projects implemented and 24x7 customer support, we have been trusted by
businesses that value quality, innovation, and results.

Why Choose Ksolves for Your Salesforce Testing Needs?

As a leading Salesforce QA testing services provider, we ensure a seamless Salesforce experience
through comprehensive functional testing, AI-powered automation, and round-the-clock support.

Salesforce Summit Partner

Multi-Cloud Expertise

24x7 Support Services

Domain-Specific Solutions

Transparent & Affordable Pricing

12+

Years of Industry Expertise

100+

Salesforce Certified Professionals

350+

Salesforce Certifications

30+

Countries Served

Test Smarter. Release Faster.
Deliver Better Salesforce Experiences.

Our Salesforce Testing Process

With 12+ years of experience and 350+ Salesforce certifications, Ksolves is your trusted Salesforce QA Testing Services Provider. We deliver scalable, high-performance, and error-free CRM experiences through an agile and adaptive testing approach.

Step 01

Planning

We start with an in-depth Salesforce audit to create tailored testing strategies that align with your unique business objectives and platform setup.

Step 02

Test Case Design

Our team develops detailed test cases for configurations, workflows, and integrations, leveraging advanced Salesforce QA tools and best practices.

Step 03

Execution

Using a balanced mix of manual and automated testing, we achieve comprehensive test coverage, improved accuracy,
and reduced QA cycle times.

Step 04

Reporting

We identify, document, and prioritize defects while delivering clear, data-driven QA reports with actionable insights for faster resolutions.

Step 05

Continuous Support

By integrating Salesforce QA into CI/CD pipelines, we enable continuous testing, quicker releases, early issue detection, and long-term platform stability.

Our Toolset for Comprehensive Salesforce Testing

Selenium Webdriver

Katalon

Playwright

Java

JavaScript

Python

Typescript

JUnit

TestNG

Cucumber

Tricenstis Testim

Postman

SoapUI

Rest-Assured

Apache Jmeter

JWright

Jenkins

Github Actions

TeamCity

Gitlab

Bitbucket

Jira

Testrail

dataloader.io

Workbench

Allure Report

Extent Reports

Our Industry-Specific
Expertise in Salesforce Testing

We provide Salesforce quality assurance services for different industries,
helping businesses run their CRM smoothly and efficiently.

Healthcare

Test Salesforce apps for patient data accuracy and security.
Validate medical reports and analytics workflows.
Ensure compliance with healthcare standards.
Improve patient care and operational efficiency.

Sales and Marketing

Optimize Salesforce CRM for lead and campaign management.
Validate automation for sales tracking and conversions.
Test personalized marketing workflows.
Ensure alignment with business and revenue goals.

Financial Services

Test CRM and financial data management modules.
Validate reporting, compliance, and transaction accuracy.
Ensure data security and system reliability.
Streamline client management and operations.

Retail and eCommerce

Test Salesforce integrations with POS and eCommerce platforms.
Validate inventory, orders, and promotions.
Ensure consistent omnichannel customer experience.
Optimize workflows for engagement and sales.

Manufacturing

Test production, supply chain, and partner management modules.
Validate order tracking and logistics workflows.
Ensure seamless collaboration and process automation.
Improve visibility and resource efficiency.

Real Estate

Test lead tracking, deal management, and client portals.
Validate property listings and workflow automation.
Ensure accurate communication and document tracking.
Enhance sales productivity and buyer experience.

Nonprofit

Test donation tracking and fundraising workflows.
Validate volunteer and event management modules.
Ensure accurate reporting and donor engagement.
Streamline operations for mission-driven results.

Logistics & Transportation

Gain real-time visibility into shipments, fleets, and routes.
Automate order tracking, invoicing, and delivery updates.
Optimize logistics operations using AI and predictive analytics.
Improve customer satisfaction with proactive communication.

Customer Success Stories

See how our Salesforce services have helped businesses improve performance, productivity, and customer satisfaction.

How Ksolves Improved Facility Maintenance Efficiency with Salesforce Service Cloud

How a Wealth Management Firm Transformed Client Relationships with Salesforce Financial Services Cloud

How a Hospital Improved Patient Data Management by 30% with Salesforce Implementation

Eliminate Risks and Deliver Error-free
Salesforce Workflows with Expert QA.

Frequently Asked Questions

Why is Salesforce testing important?

Testing helps detect bugs, reduce errors, improve system reliability, and ensure smooth user experiences, ultimately saving time and costs while boosting productivity.

What types of Salesforce test services does Ksolves offer?

We provide functional testing, automation testing, AI testing, Sales & Service Cloud testing, system testing, role-based testing, regression testing, and production/release testing.

Do you offer AI-powered Salesforce QA and testing services?

Yes, Ksolves integrates AI-driven tools for smart automation, predictive risk analysis, and regression testing to speed up testing cycles and enhance accuracy.

Which industries do you serve?

We serve healthcare, sales & marketing, financial services, retail & eCommerce, manufacturing, real estate, nonprofit, and logistics & transportation.

How experienced is the Ksolves Salesforce testing team?

We have 12+ years of experience, 100+ Salesforce-certified professionals, 350+ certifications, and 180+ successful project deliveries.