Questions to Ask Before Hiring a UiPath Consultant

In today’s digital landscape, automation is no longer a luxury but a necessity. As businesses try to manage operations, reduce manual tasks, and enhance efficiency, Robotic Process Automation (RPA) with UiPath has emerged as a game-changing solution. However, implementing UiPath effectively requires the right expertise. Whether you’re engaging with a freelance consultant or a certified UiPath partner, asking the right questions before hiring a UiPath consultant can make all the difference in the success of your automation journey.

Let’s walk through some essential questions you should ask before sealing the deal with a UiPath consultant.

Question 1. What Is Your Experience with UiPath and RPA Projects?

Not all automation consultants are created equal. Ask about their hands-on experience with UiPath specifically.

• How many UiPath projects have they delivered?
• What types of processes have they automated, like finance, HR,  supply chain, and more?
• Have they worked with companies in your industry?

This will help you gauge their real-world expertise and ensure they’re not just theorists but seasoned professionals who understand business complexities.

[Also Read: Why Should You Hire a UiPath Certified RPA Developer?]

Question 2. Are You a Certified UiPath Partner or Developer?

Certification matters in the world of RPA. UiPath offers various certifications, such as:

• UiPath Certified RPA Associate (UiRPA)
• UiPath Certified Advanced RPA Developer (UiARD)
• Business Analyst or Solution Architect certifications

If you’re hiring through a consulting firm, verify this first. This validates their credibility and ensures that they’re up to date with the latest best practices and tools in the UiPath ecosystem.

Question 3. Can You Share Case Studies or Client References?

Proof of success speaks louder than promises. Always ask for:

• Case studies that outline the problem, approach, and ROI
• References from previous clients who can vouch for their professionalism and results
• Metrics that show the performance of the bots they’ve built

This not only builds trust but also provides insights into how the consultant tailors automation to business needs.

Question 4. What Is Your Approach to Identifying Automation Opportunities?

A good UiPath consultant should not just be a developer but a strategist. Ask about their approach to:

• Process discovery and selection
• Prioritization of automation tasks
• ROI estimation and cost-benefit analysis

The consultant should help you think long-term and strategically, rather than just providing quick-fix automation.

[Also Read: Top 5 Business Processes to Automate Using UiPath in 2025]

Question 5. How Do You Handle Security and Compliance?

Automation often involves sensitive business data. Make sure to ask:

• How do they ensure data security?
• Do they follow industry-specific compliance standards like HIPAA, GDPR, or SOX?
• What safeguards are in place for access control, auditing, and error handling?

A reliable consultant must prioritize data protection and compliance throughout the automation lifecycle.

Question 6. Do You Provide Post-Deployment Support and Maintenance?

RPA implementation doesn’t end with deployment. Bots may need updates, monitoring, or bug fixes. Clarify:

• What kind of post-implementation support do they offer?
• Do they provide performance monitoring or bot health checks?
• Is there an SLA for issue resolution?

Having a support model in place ensures the automation remains effective and resilient over time.

Question 7. What Is Your Pricing Model?

Transparency in pricing avoids misunderstandings later. Ask them:

• Is pricing based on a fixed scope, hourly rate, or project milestones?
• What is included in the pricing (discovery, development, training)?
• Are there additional costs for licensing or third-party tools?

Understanding the pricing model upfront helps you compare consultants effectively and plan your automation budget accurately.

Question 8. Will You Train Our Internal Teams?

Your in-house staff will need to manage and maintain bots in the long run. A good consultant should be willing to empower your team through:

• Hands-on training sessions
• Documentation and user manuals
• Knowledge transfer for bot handling, exception management, and troubleshooting

This promotes self-reliance and long-term ROI.

Question 9. How Do You Measure Automation Success?

Knowing how your consultant defines success is crucial. Ask:

• What KPIs do they use, like cost savings, accuracy, speed, FTE hours saved, and more?
• How do they measure bot performance and ROI?
• Can they provide dashboards or reports to track progress?

Clear metrics ensure that everyone is aligned on project outcomes and expectations.

Question 10. Are You Flexible with Scaling and Future Automation Goals?

Scalability is key, as one-time automation is not the end goal. Understand their ability to:

• Adapt automation solutions as your needs evolve
• Scale bots across departments
• Integrate UiPath with other systems like SAP, Salesforce, or custom CRMs

The consultant should be capable of supporting your RPA roadmap, not just an isolated project.

Ready to Automate? Hire a UiPath Developer from Ksolves

If you’re ready to dive into automation but unsure where to start, hire UiPath Developer from Ksolves, an industry leader in RPA consulting and UiPath implementation. With a proven track record, certified experts, and scalable automation solutions, Ksolves offers both technical depth and business insight to transform your operations.

At Ksolves, we don’t just deliver UiPath solutions but help businesses build a long-term automation strategy backed by proven expertise, certified professionals, and industry best practices. Our approach goes beyond implementation because we work closely with your team to identify high-impact opportunities, ensure secure and compliant automation, and enable scalability across departments.

Whether you’re looking to automate invoice processing, employee onboarding, or legacy data migration, Ksolves provides customized solutions that align with your strategic goals.

Conclusion

Hiring a UiPath consultant is a strategic decision that should be based on more than just technical ability. It requires alignment on business goals, security standards, scalability, and long-term support. By asking these questions before hiring, you ensure that you’re not just getting an automation technician, but a trusted partner in your digital transformation journey.

The right consultant can help you unlock the full potential of UiPath, maximize ROI, and future-proof your business for growth. Take the time to vet thoroughly, ask the right questions, and prioritize a collaborative mindset. The success of your automation initiatives and, ultimately, your digital transformation, depends on it.

Start by asking the right questions and move forward with a partner who brings expertise, transparency, and strategic value to every step of your RPA journey. Partner with Ksolves today!