Project Name
Cut Multi-Cloud Provisioning from Days to Under an Hour
Our client is a mid-size healthcare independent software vendor headquartered in North America, employing approximately 400 engineers across product, platform, and compliance teams. Their SaaS platform supports clinical workflows, patient data management, and provider interoperability, all subject to HIPAA Privacy and Security Rules.
The ISV operates across both AWS and Azure, a deliberate multi-cloud strategy balancing workload portability with customer data-residency requirements. As the product portfolio expanded and new healthcare customers demanded faster onboarding, the infrastructure team found itself bottlenecked by a manual, ticket-driven provisioning process that could no longer keep pace with the business.
Leadership initiated a search for a self-service provisioning model that would preserve, and ideally strengthen, their multi-cloud compliance posture.
The organisation relied on manual, ticket-driven infrastructure operations that delayed development, introduced compliance risks, and created inconsistent cloud environments.
- Manual Ticket-Driven Provisioning Delayed Delivery: Every infrastructure request required manual provisioning through AWS or Azure, taking 2–3 business days and routinely delaying development sprints.
- HIPAA Compliance Was Verified After Provisioning: Encryption, logging, and access controls were configured manually, with compliance validated only during audits, leaving potential gaps undetected for extended periods.
- Inconsistent Configurations Across AWS and Azure: Infrastructure was provisioned differently across cloud platforms, resulting in inconsistent networking, IAM, encryption, and logging standards.
- Limited Visibility into Infrastructure Changes: Audit evidence had to be reconstructed from CloudTrail, Azure Activity Logs, and ticket histories, making compliance reporting slow and resource-intensive.
- No Self-Service for Development Teams: Developers depended entirely on the infrastructure team for sandbox, staging, and test environments, creating bottlenecks and slowing release cycles.
- Configuration Drift Across Environments: Without infrastructure as code, staging and production environments gradually diverged, reducing the reliability of testing and compliance validation.
Ksolves, an AI-first DevOps consulting services company, implemented a self-service infrastructure platform on Terraform Cloud that replaced manual ticketing with governed, policy-driven provisioning. Using reusable modules, Sentinel policy checks, and immutable audit logging, every AWS and Azure resource is provisioned consistently, securely, and in compliance with HIPAA, without requiring Terraform expertise from development teams.
- Terraform Cloud No-Code Provisioning: Built self-service Terraform Cloud workspaces with a curated catalogue of no-code modules, enabling developers to provision approved infrastructure in under an hour instead of waiting days.
- Private Module Registry with HIPAA Standards: Created a private registry of versioned AWS and Azure modules embedding HIPAA-compliant configurations, including encryption, secure networking, logging, and least-privilege IAM by default.
- Sentinel Policy-as-Code Enforcement: Implemented mandatory Sentinel policies that validate encryption, logging, network exposure, and approved resource types before deployment, blocking non-compliant infrastructure automatically.
- VCS-Integrated GitOps Workflow: Integrated Terraform Cloud with the ISV's version control system, enabling pull-request-based infrastructure changes with automated plans, policy checks, and peer reviews.
- Immutable Audit Trail & Remote State Management: Centralised Terraform state with versioning and immutable run logs, providing a complete audit trail of every infrastructure request and policy evaluation.
- Role-Based Access Control: Configured team-specific workspaces and RBAC, allowing development teams to provision only approved infrastructure while giving platform administrators complete governance and visibility.
Technology Stack
| Category | Technology |
|---|---|
| Platform | Terraform Cloud / HCP Terraform |
| Infrastructure | AWS + Azure |
| Compliance | Sentinel Policy-as-Code |
| DevSecOps | Private Module Registry |
| Methodology | VCS-Integrated GitOps |
The organisation transformed infrastructure delivery from a slow, ticket-driven process into a governed self-service platform with compliance enforced before deployment.
- Provisioning Time Reduced from Days to Under an Hour: Self-service provisioning through Terraform Cloud reduced environment delivery from 2–3 business days to under 60 minutes, with most standard requests completed in less than 30 minutes.
- HIPAA Compliance Enforced Before Deployment: Sentinel policies automatically validate every Terraform plan, blocking non-compliant configurations before resources are provisioned and eliminating after-the-fact compliance checks.
- Configuration Drift Eliminated Across AWS & Azure: A private module registry standardised infrastructure across both clouds, ensuring consistent security, networking, and compliance across all environments.
- Audit Evidence Collection Reduced from Weeks to Minutes: Immutable Terraform Cloud run logs provide a complete, exportable audit trail of every infrastructure change, replacing weeks of manual evidence gathering.
- Development Teams Enabled with Self-Service Provisioning: Team-based workspaces and RBAC gave developers secure, on-demand access to approved infrastructure while maintaining central governance and reducing platform team workload.
By replacing manual, ticket-driven provisioning with Terraform Cloud, Ksolves enabled the healthcare ISV to accelerate infrastructure delivery while embedding HIPAA compliance into every deployment. Self-service workspaces, reusable compliant modules, Sentinel policy enforcement, and immutable audit logs transformed provisioning from a multi-day, error-prone process into a governed, auditable workflow completed in under an hour. The result is a scalable infrastructure platform that improves developer productivity, strengthens compliance, and provides a foundation for future cloud expansion and CI/CD automation.
Ready to replace manual infrastructure ticketing with governed, policy-checked self-service provisioning?
