Odoo 19 ERP Implementation and EasyEcom Integration for a Multi-Channel Beauty and Cosmetics Brand

Ksolves, an AI-first Odoo development company, implemented Odoo 19 across nine business modules and built a complete EasyEcom V2 integration layer. The solution automated marketplace orders, inventory, GST, returns, and key accounting workflows.

• Marketplace Order Sync: A public Odoo REST controller receives marketplace events in real time, while queue jobs process them asynchronously. An upsert pattern prevents duplicate orders, and generic marketplace partners keep the customer master clean.
• B2C Auto-Processing and B2B Draft-Hold Routing: B2C orders are automatically confirmed, delivered, and invoiced. B2B orders follow the same flow, but invoices remain in draft until the finance team verifies the buyer's GSTIN.
• Webhook Reliability Engine: All six EasyEcom event types are logged and processed with automatic retries at 15 minutes, 1 hour, 6 hours, and 24 hours. After four failures, admins receive an email alert for manual intervention.
• Real-Time Inventory Synchronisation: Odoo syncs inventory from EasyEcom every hour across all warehouse locations. Missing SKUs are automatically created and flagged for finance review, preventing synchronization failures.
• Automated Return-to-Credit-Note Flow: Returned events automatically trigger credit note creation and posting against the original invoice. Stock is also moved back to the correct warehouse, reducing the return-to-credit-note cycle from days to the same business day.
• GRN Automation With QC Split and Three-Way Match: GRNs are matched against purchase orders, while received stock is automatically split between sellable and QC-failed locations. FIFO is applied to accepted stock, while partial receipts create backorders for pending quantities.
• Inventory and Warehouse Management: 8–10 virtual warehouses were configured with location hierarchies and transfer rules. Lot tracking, 36-month expiry calculation, FIFO, and inbound QC workflows were implemented across warehouses.
• Procurement and Vendor Management: Purchase orders include payment terms, down payments, and debit notes. Vendor data was migrated using validated templates, with three-way PO, GRN, and vendor bill reconciliation enforced.
• Accounting and Financial Management: The Chart of Accounts and opening balances were migrated from Tally. Payment reconciliation was automated, with separate journals maintained for each GSTIN branch.
• Product and Master Data Management: Products were organized across Finished Goods, Raw Materials, Packaging, and Stationery. BOMs, cost tracking, UoM conversions, and 36-month shelf-life rules were configured to support future MRP expansion.

The business moved from manual marketplace operations and disconnected accounting to an automated Odoo 19 platform with faster order processing, real-time inventory, automated GST, and streamlined returns.

• Over 80% Reduction in Manual Order Handling: Automated marketplace sync, deduplication, and order routing eliminated CSV downloads and spreadsheet re-entry across five channels.
• Live Inventory Visibility Across 8–10 Warehouses: Hourly EasyEcom sync provides updated stock visibility while enforcing FIFO and 36-month expiry tracking across warehouses.
• Returns Processed the Same Business Day: Automated return processing creates credit notes and reinstates stock without the previous 2–5 day manual reconciliation cycle.
• 100% System-Generated GST Reporting Across Six States: Odoo automatically calculates IGST and CGST/SGST and generates GSTR-1 and GSTR-3B reports for all six GSTINs.
• Zero Silent Order Loss: Automatic retries, failure alerts, and webhook payload logging ensure failed marketplace events are surfaced for reprocessing instead of being lost.
• FIFO and Expiry Tracking Across All Warehouses: Lot-level tracking, 36-month shelf-life calculation, and FIFO enforcement help reduce expiry risk across cosmetics inventory.