Apache Mesos Enterprise
Support Services

Keep Your Cluster Reliable,
Scalable, and Ready. 

Active Contributor to Open Source

100+

Tickets
Contributed

30+

Open
Tickets

17+

Total
Contributors

Learn More

Apache Mesos Support Certified to the Highest Global Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

En(AI)bling™ Success for Industry Leaders

Our Apache Mesos Customer Support Packages

Ksolves offers flexible Apache Mesos support packages based on cluster criticality and support requirements, from business-hours advisory to fully managed operations with defined SLAs and escalation paths.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical
30 mins
30 mins
30 mins
High
1 hr / 6 days
1 hr
1 hr
Normal
2 hrs
2 hrs
2 hrs
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

Delivering Proven Reliability for Apache Mesos Support Levels

Global leaders across finance, healthcare, retail, and logistics trust Ksolves to optimize, scale, and support mission-critical Apache Mesos clusters.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts the total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

Full-Lifecycle Apache Mesos Support to Keep Your Infrastructure Running Flawlessly

From initial cluster setup and configuration to ongoing support, incident management, and migration planning, Ksolves provides end-to-end expertise across the Apache Mesos environment.

24x7 Runtime Operations, Fully Managed

Ksolves engineers run the cluster infrastructure so your developers stay on application code.

  • Master and agent deployment across bare metal, VM, and cloud hosts
  • ZooKeeper quorum sizing and leader election tuning for high availability
  • Framework registration, role isolation, and quota allocation
  • Maintenance windows using inverse offers, so tasks drain rather than fail

Proactive Monitoring Built to Prevent Disruptions

An Apache Mesos health check service catches the failure modes that surface as outages hours later.

  • Live dashboards for leading master status, agent registration, and offer rates
  • CPU, memory, disk, and GPU saturation tracking per agent and per role
  • Framework offer latency, task state transition, and TASK_LOST rate monitoring
  • Automated Slack, Teams, and email alerting on quorum loss and agent flapping

Compliance-Ready Controls at Every Layer

Release 1.11.0 receives no further security patches, which places the full hardening burden on the operator.

  • Framework and agent authentication with ACL-based authorization
  • SSL/TLS across all libprocess communication, master to agent and framework to master
  • Audit logging for registry changes, reservations, and administrative endpoints
  • Control evidence mapped to GDPR, HIPAA, PCI-DSS, and SOC 2

Version Consolidation Now, Kubernetes on Your Timeline

Apache retired Mesos in August 2025 and 1.11.0 is the final release. Ksolves consolidates clusters onto it safely, then plans the exit.

  • Upgrade paths from 1.4.x through 1.9.x to 1.11.0, master-first with rollback points
  • Compatibility validation for custom schedulers and executors against the 1.11.0 API
  • Kubernetes migration roadmaps, including Marathon and Aurora definition translation
  • Regression testing on distributed workloads before and after every change window

Deep-Layer Performance Engineering

Resource starvation on Mesos rarely originates where the dashboard points. Ksolves traces it to the actual layer.

  • DRF allocator tuning and reservation review to resolve offer starvation
  • cgroups, Docker containerizer, and gpu/nvidia isolator configuration
  • ZooKeeper session timeout and JVM tuning to prevent avoidable master failover
  • Oversubscription, revocable resources, and dynamic reservation strategy

Process and Architecture Maintenance

Long-running clusters accumulate undocumented roles, orphaned frameworks, and unaccounted reservations.

  • Full inventory of frameworks, executors, roles, reservations, and persistent volumes
  • Framework architecture review to locate scheduler bottlenecks and offer-decline loops
  • Standardized error handling and retry policy across custom executors
  • Written documentation of cluster topology, quota layout, and system dependencies

Incident Resolution That Ends the Recurrence

Service restoration comes first. Preventing the same failure next quarter comes immediately after.

  • Emergency triage for masters that will not start, including replicated log recovery
  • Diagnostics for disconnected agents, TASK_STAGING stalls, and repeated TASK_LOST events
  • Investigation of executor crashes, containerizer launch failures, and ZooKeeper session expiry
  • Written RCA suitable for platform engineering review and audit evidence

Tired of Dealing with Unstable Mesos Jobs and Crashes?

Through the Client's Lens

Why Global Enterprises Trust Ksolves to Manage
Their Complete Apache Mesos Lifecycle?

Ksolves provides SLA-backed Mesos support with expert engineers and AI-augmented delivery for faster diagnostics and migrations.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Support With Apache Mesos

Our Apache Mesos support services cover industries where zero-copy memory transfers are critical. We ensure system stability where performance impacts finance and compliance needs.

Frequently Asked Questions

Master and agent operations, cluster monitoring, framework and scheduler debugging, security configuration, controlled version consolidation, and formal root cause analysis on production incidents, all delivered under an SLA-backed support contract.

No. Apache retired the project in August 2025 and completed the move to the Apache Attic in October 2025. Release 1.11.0 is final, the repositories are read-only, and no further security patches will be issued. Responsibility for hardening and stability now rests entirely with the operator, which is what a support contract covers.

The 24/7 tier provides round-the-clock incident triage, emergency debugging on cluster outages, and priority ticket allowances. Managed support adds continuous monitoring, proactive tuning, a named engineer familiar with your configuration, and periodic architecture reviews.

Common causes are network partitions, health check timeouts between master and agent, host resource exhaustion, or an agent restart without valid recovery state. Ksolves correlates master and agent logs to identify which applies and restores registration.

Tasks remain in TASK_STAGING when an image pull fails, the executor binary fetch stalls, the agent cannot satisfy the resource request, or framework authentication is rejected. Ksolves works through master, agent, and executor logs to isolate the blocking stage.

Ksolves builds a phased roadmap: inventory frameworks and resource profiles, translate Marathon and Aurora definitions into Kubernetes manifests, containerize workloads still using custom executors, run dual-cluster networking through the overlap, then cut traffic over service by service. The Mesos cluster remains fully supported throughout.

Yes. Many clusters are stable and business-critical, and migration carries real cost. Ksolves will operate and harden the cluster for as long as required, and will advise directly when the risk profile justifies moving.

Yes. Monitoring covers leading master status, agent availability, ZooKeeper quorum health, offer allocation latency, resource utilization, and framework task success rates.

Immediate triage, master and executor log analysis, and ZooKeeper trace review to establish cause. Once service is restored, Ksolves issues a written RCA with the preventive changes required to avoid recurrence.

Yes. Ksolves reviews allocator settings, framework roles, reservations, cgroups parameters, ZooKeeper latency, and host utilization. Every change is validated in a non-production environment and deployed under your change-control process.

Use the website form, email, or call +1 (646) 203-1075, 1800 121 0218, or +971 551395627. An engineer follows up according to your agreed SLA.

Protect your infrastructure with SLA-backed Apache Mesos support.

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