Expert Debezium Support Services
Keep Every CDC Connector
Streaming Without Missing a
Change 

Active Contributor to Open Source

100+

Tickets
Contributed

30+

Open
Tickets

17+

Total
Contributors

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Debezium Support Services Built to Meet the World's Strictest Data Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

En(AI)blingTM Success for Industry Leaders

Debezium Support Packages

Every Debezium support plan matches how critical your CDC pipeline is. Choose based on how fast you need help when a connector falls behind, or the source database purges the log segments it needs.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical
30 mins
30 mins
30 mins
High
1 hr / 6 days
1 hr
1 hr
Normal
2 hrs
2 hrs
2 hrs
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

What Ksolves Has Delivered for Organizations Running Debezium at Scale

Organizations across fintech, e-commerce, and logistics rely on Ksolves for enterprise Debezium support services that keep source connectors, offset tracking, and schema history running without disruption, backed by 24/7 engineering coverage and enterprise-grade SLAs.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts the total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

End-to-End Debezium Support Services

From initial connector configuration and snapshot strategy to schema history maintenance and 24/7 incident response, one team handles your entire Debezium lifecycle under a single support SLA.

Debezium Connector Setup and Configuration Support

Getting connector configuration, snapshot mode, and topic design right at rollout avoids most of the lag and recovery issues teams run into later.

  • Connector configuration across PostgreSQL, MySQL, MongoDB, SQL Server, and Oracle sources
  • Initial snapshot mode selection and incremental snapshot chunking for large tables
  • Table-to-topic mapping design with partition and retention planning built in from day one
  • Kafka Connect worker deployment, whether self-managed, Strimzi-based, or Debezium Server
  • Initial performance baseline before production rollout

Managed Debezium Support

Day-to-day operations run through ongoing Debezium maintenance services that keep connectors, offsets, and schema history healthy without disrupting live capture.

  • Connector task health monitoring across the Kafka Connect cluster
  • Offset and schema history topic maintenance, including replication factor governance
  • Snapshot job monitoring and recovery across both initial and incremental phases
  • Configuration governance with change tracking and rollback capability
  • Monthly health reviews covering capture lag, snapshot duration, and topic growth trends

24/7 Debezium Support

Connector task failures and capture lag get caught before they surface as stale downstream data, through continuous Debezium connector monitoring and alerting.

  • Connector and task status tracking across the Kafka Connect cluster
  • Capture lag monitoring relative to source log position, not just consumer lag
  • Snapshot progress tracking for both initial and incremental snapshots
  • Alerting on task failures, rebalance events, and internal topic health issues
  • Alert routing across Slack, PagerDuty, and OpsGenie with runbook links

Debezium Performance Tuning Support

Capture lag and slow snapshots get fixed at the root, not patched by adding more Kafka Connect workers.

  • Capture lag analysis distinguishing consumer lag from log-position lag
  • Incremental snapshot chunking tuned to table size to avoid long table locks
  • Table-to-topic mapping review to control partition count and ACL overhead
  • Single Message Transform (SMT) review to remove unnecessary per-record overhead
  • Source database log retention alignment to prevent forced re-snapshots

Debezium Health Check Service

Hidden risk in a CDC pipeline rarely announces itself until a connector can't recover from a restart. Every deployment gets audited, assessed, and reported on to catch that risk first.

  • Connector and topic inventory audit across the Kafka Connect cluster
  • Offset and schema history topic reliability review
  • Source database log retention audit against actual connector recovery needs
  • Version and CVE exposure review against known Debezium advisories
  • Written report with severity-ranked findings and projected reliability improvement

Debezium Migration & Upgrade Services

Version upgrades and platform migrations carry real risk when offset continuity isn't validated carefully. Ksolves plans and executes the correct path so nothing breaks mid-migration.

  • Pre-upgrade audit covering connector plugin and Kafka Connect version compatibility
  • Rolling connector upgrades with offsets preserved across the transition
  • Migration from self-managed Kafka Connect to Strimzi on Kubernetes, or to Debezium Server for lighter workloads
  • Cross-database connector migration support when the source system itself changes
  • Rollback planning for every upgrade stage

Debezium Connector Administration Services

Day-to-day connector administration keeps a CDC pipeline reliable long after go-live, delivered as part of every Debezium consulting engagement.

  • Connector lifecycle management (create, pause, resume, delete) via the Kafka Connect REST API
  • Schema evolution handling as source tables change structure over time
  • Internal topic cleanup and retention policy enforcement
  • Capacity planning covering topic count, partition sizing, and worker allocation
  • Routine patching and minor version upgrade management

Debezium Security & Compliance

Known vulnerabilities left open in a pipeline carrying production change events are just a matter of time before they're exploited.

  • mTLS configuration across Kafka Connect workers, brokers, and source database connections
  • Secrets management integration to remove hardcoded credentials from connector configs
  • Role-based access control for the Kafka Connect REST API
  • CVE monitoring and patch alerts tied to the Debezium security advisory feed
  • GDPR, HIPAA, and SOC 2-aligned data handling for regulated change event streams

Debezium Expert Support & Consulting

Senior-level CDC architecture expertise is available without the hiring overhead, backed by a formal Debezium support contract with clearly defined escalation paths. Ideal for teams who want to hire Debezium expert help without a full-time headcount commitment.

  • Expert guidance on connector selection and snapshot strategy for specific source systems
  • Architecture reviews comparing self-managed Kafka Connect, Strimzi, and Debezium Server
  • Capacity planning covering topic design, partitioning, and worker cluster sizing
  • Support contract with dedicated engineer access and monthly reviews
  • Performance profiling for pipelines with unexplained capture lag or snapshot delays
  • Three tiers: Essentials (business hours), Professional (16x5), Enterprise ongoing Debezium support retainer (24x7)

Keep Your CDC Pipelines Reliable, Secured, and Production-Ready With Expert Guidance.

Through the Client's Lens

Why Ksolves Is a Trusted Choice of Global Teams for Debezium Support

Ksolves is your trusted Debezium support provider company. From connector lag and snapshot recovery to Kafka Connect scaling and schema evolution, we keep your change data capture pipelines stable and production-ready.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Help Scale with Debezium

Every industry runs Debezium differently. Ksolves tailors its Debezium support services around unique data volumes, latency requirements, compliance obligations, and downstream architecture.

Frequently Asked Questions

Everything you need to know before signing a Debezium support partner

It covers 24/7 connector task monitoring, offset and schema history topic health checks, and snapshot job oversight, all part of a comprehensive Debezium health check service. It also includes performance tuning, version upgrades, security hardening, and root cause analysis for every critical incident, all backed by a defined Debezium support SLA.

 

 

 

 

 

Capture lag is often confused with ordinary consumer lag, but a Debezium connector is tied directly to the source database’s transaction log. If the connector falls far enough behind, the database may recycle the log segments it needs, turning a simple restart into a full re-snapshot.

 

 

 

 

When required WAL segments, binlog files, or oplog entries get removed before the connector reads them, the connector can no longer resume from its last offset. Recovery typically requires a fresh snapshot of the affected tables, which Ksolves manages with minimal disruption to downstream consumers.

 

 

 

 

Yes. Ksolves validates connector plugin and Kafka Connect compatibility in a staging environment first, then performs a rolling connector restart so tasks rebalance onto healthy workers with offsets preserved throughout.

 

 

 

 

Monitoring covers connector and task status, capture lag relative to source log position, snapshot progress, and internal topic health, delivered through a dedicated Debezium monitoring service. Ksolves configures Debezium connector monitoring and alerting through OpenTelemetry and Prometheus so issues surface before downstream consumers notice stale data.

 

 

 

 

 A large number of source tables means a large number of Kafka topics, and each additional topic adds partition planning, ACL, and retention overhead. Ksolves reviews table-to-topic mapping and retention policy together to keep this manageable as table count grows.

 

 

 

 

An initial snapshot captures existing table data in one pass before switching to log-based streaming, while an incremental snapshot chunks large tables to avoid locking them for extended periods. Ksolves chooses and tunes the right mode based on table size and acceptable lock duration.

 

 

 

 

Yes. Many clients move from occasional Debezium consulting engagements to an ongoing Debezium support retainer once their CDC pipeline becomes business-critical, giving them continuous monitoring and a defined SLA rather than reactive, ticket-by-ticket help.

 

 

 

 

 

Yes, with US hours and 24/7 global coverage. European clients receive GDPR-compliant configurations with audit logging enabled, and our Debezium support SLA covers 30-minute acknowledgment and 2-hour resolution for critical incidents across all geographies.

 

 

 

 

Ksolves lets you hire Debezium expert support on demand, whether that’s a one-time connector fix, a full Debezium health check service, or a longer-term managed engagement, without the overhead of a full-time hire.

 

 

 

 

 

Keep Your CDC Pipelines Reliable, Secured, and Production-Ready With Expert Guidance.

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