Salesforce Healthcare Accelerator
Most healthcare organisations spend 4–6 months on a Salesforce implementation that still doesn't have the clinical and operational workflows they actually need. Ksolves has pre-built them.
What Is Salesforce Healthcare Accelerator?
The Healthcare Accelerator is built directly on the Salesforce Platform, so if you're already on Salesforce, it plugs straight into your existing org. If you're new to Salesforce, you start with the right foundation without overcomplicating your stack.
The Challenges Healthcare Organizations Face on Salesforce And How We Solve Them
If any of these sound like your situation, the Healthcare Accelerator was built for exactly this.
"A standard Salesforce setup doesn't support our healthcare workflows out of the box."
Our accelerator extends the Salesforce Platform with pre-built patient data models, care plan templates, referral workflows, and HIPAA-compliant configurations, purpose-designed for healthcare from day one. No custom build required.
"Custom healthcare implementations take 4–6 months and cost too much for what we get."
70% of the setup work is already done. Pre-built components compress a 4–6 month implementation into 4–6 weeks at up to 40% lower cost. You get the same healthcare functionality, delivered faster and at significantly lower cost.
"We're already on Salesforce, but it isn't doing anything healthcare-specific for us."
The accelerator plugs directly into your existing Salesforce Platform org. Pre-built healthcare components extend what you already have, patient records, care workflows, compliance settings, with no migration, no disruption, no starting over.
"Our EHR and Salesforce don't talk to each other. Patient data lives in two separate places."
Pre-configured integration frameworks for Epic, Cerner, and HL7-based systems connect your clinical systems to Salesforce without weeks of custom integration work. Your care teams get a single, connected view of every patient.
"HIPAA compliance in Salesforce feels complex and takes too long to get right."
Security settings, field-level access controls, role-based data visibility, and complete audit trails are pre-configured to HIPAA standards. Compliance is built in from day one, not retrofitted after go-live as a separate project.
"We want AI to automate patient workflows, but our Salesforce isn't ready for it."
The Healthcare Accelerator is built Agentforce-ready. Once deployed on the Salesforce Platform, you can activate AI agents for patient scheduling, appointment reminders, care coordination, and prior authorization, without rebuilding your foundation.
Features Packed Inside the HealthcareAccelerator
Everything your team needs to get up and running on Salesforce Sales Cloud or Salesforce Fundamentals, pre-built and ready to configure from day one.
Pre-built Patient Data Models
Structured, HIPAA-compliant data models that give you a clean foundation for managing patient relationships and health records without starting from scratch.
Care Plan and Care Team Templates
Ready-to-use templates for care coordination so your clinical and administrative teams can hit the ground running from day one.
Referral and Prior Authorization Workflows
Pre-built workflows that reduce administrative overhead and speed up approvals across your care network.
Integration Frameworks
Plug-and-play integration connectors for Epic, Cerner, and HL7-based systems, eliminating weeks of manual setup and configuration.
Compliance and Security Configurations
Security settings, access controls, and audit trails configured to meet HIPAA and healthcare compliance requirements right out of the box.
Reporting Dashboards for Patient Outcomes
Pre-built dashboards that give your leadership team real-time visibility into patient outcomes, engagement metrics, and operational performance.
Medications and Pharmacy Management
Pre-built data models and workflows for tracking patient medications, prescription histories, and pharmacy coordination, giving care teams a complete and current view of each patient's medication journey without manual cross-referencing.
Insurance and Benefits Verification
Ready-to-configure workflows that automate eligibility checks, benefits verification, and coverage validation across major payers, reducing manual back-and-forth and ensuring your teams have accurate insurance data before appointments or procedures begin.
Appointments and Scheduling Automation
Pre-built scheduling frameworks that connect patient availability, provider calendars, and care plan milestones in one place, so your administrative teams can manage appointments, send automated reminders, and reduce no-show rates from day one.
Your Healthcare Accelerator Is Built Agentforce-Ready
Going live on Salesforce is Phase 1. AI-powered patient automation is Phase 2, and your foundation is already in place the moment you are ready.
Healthcare Accelerator Go-Live
Pre-built patient workflows, HIPAA configurations, EHR integrations, and clinical templates, live on Salesforce Platform in 4–6 weeks.
Agentforce AI Agents Activated
AI agents for patient scheduling, care coordination, prior authorization, and patient communication activated on your existing Salesforce foundation without rebuilding.
Patient Scheduling Agent
Handles appointment booking, reschedules, and automated reminders via web or voice, 24 hours a day. Connects to provider calendars and Salesforce scheduling data automatically.
Result: Reduced no-show rates · Less admin workload
Care Coordination Agent
Monitors care plan milestones, triggers follow-up actions, and alerts care team members when patient touchpoints are missed, autonomously, within Salesforce.
Result: Fewer care gaps · Better patient continuity
Prior Authorization Agent
Automates prior authorisation requests and follow-ups across your care network, reducing admin burden on clinical staff and accelerating approval timelines.
Result: Faster approvals · Less staff time on admin
Patient Communication Agent
Handles inbound patient queries on appointments, medications, referrals, and general care questions, via web chat or voice, without staff involvement, 24x7.
Result: 24x7 patient support · Reduced call volume
Already in production: Ksolves has deployed a Senior Well-being & Community Engagement Agent live in a healthcare and senior living setting, delivering 24x7 personalized activity recommendations and resident support. Our team is Claude AI enterprise-certified and Agentforce-specialist. When you are ready for Phase 2, we are ready.
Our Healthcare Accelerator Services
We do not just hand you the accelerator and walk away. Here is what our team brings to the table.
Healthcare Consulting
We assess your existing systems, workflows, and compliance requirements to map out the right Healthcare configuration for your organization before a single line of code is written.
Accelerator Implementation
Our certified Salesforce experts deploy the accelerator components, configure them to your specific workflows, and ensure everything is set up correctly from day one.
EHR and Third-Party Integration
We connect the Salesforce Healthcare Accelerator with your existing systems, including Epic, Cerner, and other HL7-based platforms, using proven integration frameworks that reduce setup time significantly.
Data Migration
We handle the secure transfer of patient records, historical data, and legacy system content into your new Salesforce environment without disruption to day-to-day operations.
User Training and Adoption Support
We train your clinical and administrative staff so they can use the platform confidently from go-live, reducing the learning curve and improving adoption across your organization.
Ongoing Managed Services
Post-launch, we provide 24x7 support services, proactive health checks, and platform optimization to keep your Healthcare environment stable and aligned with your evolving needs.
Ready to See How Fast You Can Go Live?
Share your requirements, and our team will get back to you within 24 hours.
businesses that value quality, innovation, and results.
Why Choose Ksolves?
Ksolves combines deep Salesforce expertise with a team of certified professionals dedicated to delivering high-quality, compliance-ready healthcare solutions.
Serving Across the Healthcare Ecosystem
Whether you run a hospital network or a specialized care clinic, our accelerator is built to fit your workflows and compliance needs.
Patient Management
- Unified patient records across facilities and care sites
- Real-time patient status and outcomes tracking
- Multi-department visibility and coordination
Referral & Discharge
- Streamlined referral workflows across the network
- Automated discharge coordination and follow-up
- Prior authorization and approval automation
Operations & Compliance
- Real-time operational dashboards for leadership
- HIPAA-compliant data access and audit trails
- Workforce scheduling and resource management
Member Management
- Automated eligibility and benefits verification
- Personalized member engagement at scale
- Member onboarding and renewal automation
Claims & Network
- Claims coordination and status tracking
- Centralized provider network management
- Provider credentialing and contract workflows
Compliance
- HIPAA-compliant claims and member data handling
- CMS regulatory compliance workflows
- Complete audit trail for every member interaction
HCP Engagement
- Healthcare professional relationship management
- Territory planning and call reporting
- Compliant interaction tracking and reporting workflows
Clinical Operations
- Clinical trial recruitment and coordination
- Patient enrolment and consent management
- Regulatory submission tracking
Market Access
- Payer and formulary management
- Patient support programme workflows
- Market access reporting and analytics
Care Coordination
- Multi-provider care plan coordination
- Treatment progress and engagement tracking
- Care team communication and task management
Data & Compliance
- HIPAA-compliant, role-based data access
- 42 CFR Part 2 substance use disorder record compliance
- Complete audit trail for every patient record access
Patient Engagement
- Personalized care plan delivery and tracking
- Automated appointment reminders and follow-ups
- Crisis and escalation workflow automation
Device & Service
- Device installation and service contract management
- Post-market surveillance and usage tracking
- Field service and maintenance scheduling
Sales & Support
- Unified sales, support, and clinical team view
- Product and device knowledge management
- Customer onboarding and training tracking
Compliance
- FDA 21 CFR Part 11 electronic records compliance
- Adverse event reporting workflows
- Complete device and patient interaction audit trail
Virtual Care
- Virtual appointment scheduling and automated reminders
- Session completion tracking and outcomes monitoring
- Provider availability and calendar management
Patient Engagement
- EHR integration for complete patient context in every session
- Post-session follow-up automation
- Patient communication via web, voice, and messaging
Compliance
- HIPAA-compliant video and data workflows
- Complete session audit trail
- State-level telehealth regulation compliance support
Patient Management
- Unified patient records across facilities and care sites
- Real-time patient status and outcomes tracking
- Multi-department visibility and coordination
Referral & Discharge
- Streamlined referral workflows across the network
- Automated discharge coordination and follow-up
- Prior authorization and approval automation
Operations & Compliance
- Real-time operational dashboards for leadership
- HIPAA-compliant data access and audit trails
- Workforce scheduling and resource management
Member Management
- Automated eligibility and benefits verification
- Personalized member engagement at scale
- Member onboarding and renewal automation
Claims & Network
- Claims coordination and status tracking
- Centralized provider network management
- Provider credentialing and contract workflows
Compliance
- HIPAA-compliant claims and member data handling
- CMS regulatory compliance workflows
- Complete audit trail for every member interaction
HCP Engagement
- Healthcare professional relationship management
- Territory planning and call reporting
- Compliant interaction tracking and reporting workflows
Clinical Operations
- Clinical trial recruitment and coordination
- Patient enrolment and consent management
- Regulatory submission tracking
Market Access
- Payer and formulary management
- Patient support programme workflows
- Market access reporting and analytics
Care Coordination
- Multi-provider care plan coordination
- Treatment progress and engagement tracking
- Care team communication and task management
Data & Compliance
- HIPAA-compliant, role-based data access
- 42 CFR Part 2 substance use disorder record compliance
- Complete audit trail for every patient record access
Patient Engagement
- Personalized care plan delivery and tracking
- Automated appointment reminders and follow-ups
- Crisis and escalation workflow automation
Device & Service
- Device installation and service contract management
- Post-market surveillance and usage tracking
- Field service and maintenance scheduling
Sales & Support
- Unified sales, support, and clinical team view
- Product and device knowledge management
- Customer onboarding and training tracking
Compliance
- FDA 21 CFR Part 11 electronic records compliance
- Adverse event reporting workflows
- Complete device and patient interaction audit trail
Virtual Care
- Virtual appointment scheduling and automated reminders
- Session completion tracking and outcomes monitoring
- Provider availability and calendar management
Patient Engagement
- EHR integration for complete patient context in every session
- Post-session follow-up automation
- Patient communication via web, voice, and messaging
Compliance
- HIPAA-compliant video and data workflows
- Complete session audit trail
- State-level telehealth regulation compliance support
Our Approach: From Setup to Go-Live in 4 to 6 Weeks
Most implementations drag on for months. Our accelerator compresses the entire process into a structured, predictable timeline so you know exactly what is happening and when.
Setup and Configuration
We deploy the pre-built components, configure patient data models, workflows, and compliance settings to match your organization's specific needs.
Weeks 1-2Minor Customization
We tailor the accelerator to fit your existing processes, whether that means adjusting care plan templates, adding custom fields, or connecting your specific third-party systems.
Weeks 2-4Testing
Our QA team runs end-to-end testing across all configured components to ensure everything works as expected before your team ever touches it.
Week 5Go-Live
We manage the final deployment, support your team through the transition, and make sure everything is running smoothly from day one.
Week 6See what our clients have to say about working with us.
Still figuring out if the accelerator is the right fit for your organization?
Our Healthcare specialists are happy to walk you through the entire process.
What is the Salesforce Healthcare Accelerator?
The Healthcare Accelerator is a purpose-built solution built on the core Salesforce platform (Sales Cloud), designed to fast-track your journey to Salesforce Healthcare. Rather than starting a Health Care implementation from scratch, the accelerator delivers pre-configured healthcare workflows, industry-aligned data models, and compliance-ready templates directly on your existing Salesforce foundation, enabling organizations to go live significantly faster, at lower cost, and with less risk than a traditional implementation.
How is the accelerator different from a standard traditional implementation?
A standard traditional implementation requires building workflows, data models, and compliance configurations from scratch, which typically takes 6 to 12 months. The accelerator provides all of these components pre-built, reducing deployment time to 4 to 6 weeks.
Is the Healthcare Accelerator HIPAA compliant?
The accelerator comes with HIPAA-ready security configurations, access controls, and audit trails built in, so your Salesforce environment meets healthcare compliance requirements from day one.
Can the accelerator integrate with our existing EHR system?
Yes. The accelerator includes pre-configured integration frameworks for leading EHR platforms including Epic, Cerner, and HL7-based systems, significantly reducing the time and effort typically required for EHR connectivity.
How much does the Healthcare Accelerator cost?
Pricing depends on the size of your organization, the level of customization required, and your integration needs. Reach out to our team and we will provide a transparent, no-hidden-cost quote tailored to your requirements.
What kind of support does Ksolves provide after go-live?
We provide ongoing managed services including proactive health checks, continuous platform optimization, and dedicated support to keep your Healthcare environment stable and aligned with your evolving needs.
