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Apache Druid Support Packages
Standard Support
Coverage
8x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
10 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Advanced Support
Best Value
Coverage
16x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
15 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Platinum Support
Most Popular
Coverage
24x7
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (24/7 included)
Support Tickets
25 tickets/year
Risk Assessment Reports
4 per year
Architect Consultation
4 day per year
Dedicated Access
Included (24/7 access + dedicated escalation path)
Future Release Roadmap Monitoring Included in All Packages

Why Ksolves is a Trusted Choice of Global
Teams for Apache Druid Support?

When every second counts, Ksolves delivers. Our Apache Druid support blends speed, transparency, and rock-solid
compliance to help teams across the globe move from problem to solution, without skipping a beat.

True 24x7 Global Support
Access round-the-clock, 365 days a year support from our global teams, ready to resolve issues across multiple time zones—whenever you need us.
International Compliance You Can
Count On
ISO 27001, SOC 2 Type II, and GDPR-compliant, we guarantee industry-leading data protection across the globe. Trust us to meet your regional compliance needs effortlessly.
Audit-Ready Support
Access detailed support logs and documentation anytime for audit and compliance purposes. Transparency and accountability are built into every interaction.
SLAs That Deliver
We promise fast response times with guaranteed resolution schedules, so you can rest easy knowing your Druid database is in expert hands. Your uptime is our priority.
Druid Experts at Your
Service
Certified engineers with deep expertise in Apache Druid are ready to support your environment. Benefit from years of hands-on experience managing complex, high-performance systems.
Reporting and Root Cause Analysis
Stay informed with regular reports on performance, SLAs, and uptime. For critical issues, receive a detailed Root Cause Analysis to help prevent future disruptions.
SOPs & Knowledge Base
Quickly resolve common issues using our comprehensive SOPs and knowledge base. Proactive solutions and efficient responses are always at your fingertips.
Security and Risk Mitigation
Your data’s security is our top priority. We ensure encrypted communications, secure portals, and risk management strategies to keep your systems safe and compliant.
Global Client References and Case
Studies
Join the ranks of satisfied global enterprises that trust us with their Apache Druid support. Our proven track record of success is reflected in our extensive client case studies.

Book a 30-Minute Consultation and Optimize Your Apache Druid Performance Today.

Cassandra Support

Ksolves Apache Druid Support Services

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Apache Druid Implementation and Deployment

Integrate and deploy Apache Druid adequately for optimal efficiency and performance.

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Apache Druid Performance Tuning and Optimization

Optimize queries, indexing, and ingestion for fast, low-latency analytics.

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Apache Druid Troubleshooting and Issue Resolution

Get the best in industry Druid experts for issue resolution.

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Apache Druid Data Ingestion and Management

We ensure smooth Druid operations with real-time monitoring, ingestion, and incident management.

Accelerators
Ksolves Apache Druid Consulting Services
Architecture & Design

Best practices for designing scalable and cost-effective Druid deployments.

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Apache Druid Development

Tailoring Druid solutions for specific business needs.

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Cluster Sizing & Capacity Planning

Recommendations for infrastructure requirements based on expected workloads.

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Data Modeling & Schema Design

Assistance with designing optimal data schemas for fast query performance.

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Integration & ETL Pipelines

Consulting on integrating Druid with Kafka, Hadoop, Spark, or other data sources.

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Training & Knowledge Transfer

Hands-on workshops and training sessions for engineering teams.

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Ksolves Apache Druid Consulting Services
Architecture & Design
Architecture & Design

Best practices for designing scalable and cost-effective Druid deployments.

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Apache Druid Development
Apache Druid Development

Tailoring Druid solutions for specific business needs.

Support Image
Cluster Sizing & Capacity Planning
Cluster Sizing & Capacity Planning

Recommendations for infrastructure requirements based on expected workloads.

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Data Modeling & Schema Design
Data Modeling & Schema Design

Assistance with designing optimal data schemas for fast query performance.

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Integration & ETL Pipelines
Integration & ETL Pipelines

Consulting on integrating Druid with Kafka, Hadoop, Spark, or other data sources.

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Training & Knowledge Transfer
Training & Knowledge Transfer

Hands-on workshops and training sessions for engineering teams.

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Boost Your Real-Time Analytics with Our Apache Druid Experts!

Cassandra Support

Ksolves Apache Druid Workflow

Our expert-driven approach ensures a smooth and efficient Apache Druid integration, from
consultation to continuous optimization, delivering real-time analytics with peak performance.
Our Apache Druid Workflow streamlines real-time data ingestion, querying, and visualization with a
scalable, high-performance architecture for fast analytics.

Consultation
Consultation
Consultation
Implementation
Consultation
Implementation
Optimization
Consultation
Optimization
Monitoring
Consultation
Monitoring
Support & Training
Consultation
Support & Training
Supercharge Your Apache Druid for Real-Time Analytics!
Are you experiencing high query latency, ingestion bottlenecks, or memory inefficiencies? Our experts specialize in optimizing Druid’s segment tuning, indexing, and cluster scaling to enhance performance and reliability.
Cassandra Support
FAQs
When should I consider professional Druid support?

Choose a support service when your team lacks deep in-house expertise or when your Druid setup becomes too complex to manage efficiently on your own.

Why is 24×7 monitoring important for Druid?

Real-time analytics demand constant uptime. Around-the-clock monitoring ensures issues are spotted and fixed quickly, keeping your dashboards and queries always available.

How can expert support improve Druid performance?

Specialized providers fine-tune cluster configurations, optimize queries, and scale resources so you get faster responses and lower infrastructure costs.

What is the benefit of a managed Druid service?

Managed services handle everything, including installation, upgrades, security patches, and maintenance. It helps to keep your team focused on insights instead of infrastructure.

Can Druid support services help with scaling as data grows?

Yes. Ksolves Druid support services help plan and implement seamless scaling strategies, ensuring your cluster can efficiently handle growing data volumes and increasing user demands without downtime or performance issues.

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