A Brief Introduction to Salesforce Starter

In this fast-paced techno world, efficient customer relationship management (CRM) is not just used for its outstanding benefits; it has become a key necessity for every business. We all know that Salesforce is one of the key leaders in the world of delivering Customer Relationship Management (CRM) solutions. Recently, Salesforce introduced the Salesforce Starter, a complete CRM starter suite especially for small to medium-sized businesses to provide them with combined sales, services, and marketing tools in a single app. 

This combination efficiently empowers businesses to excel at finding, winning, and retaining customers. In this blog, we will discuss Salesforce Starter, its features, and how it benefits businesses. 

What is Salesforce Starter?

Salesforce Starter is a newly launched app by Salesforce where you can get sales, services, and marketing tools all together in one place. It provides a quick set-up experience that can prove highly beneficial for those who are new to Salesforce or CRM. By introducing Starter, Salesforce wants to empower organizations by ensuring effective customer relationship management, centralizing essential data, and improving their efficiency.

Some of the key features you can avail of with the Salesforce Starter Pack include:-

•  Marketing | Content

This feature allows users to manage their marketing assets and content with Salesforce CRM. With its help, they can easily organize their images and files as well as create impactful emails. It is beneficial for simplifying marketing tasks to boost efficiency. 

•  Marketing | Flows

 This feature provides the benefits of automated or scheduled emails. The Flow Builder works well in combining the assets and ensuring that the message will reach the right person at the right time.

• Marketing | Performance 

With this, users can easily monitor and share the performance of their campaigns. In the Performance Dashboard, you can get all the aggregated engagement data related to your launched campaigns. 

• Sales | Leads

It helps in handling potential customers who have shown interest before vetting them. Once the prospect qualifies, it converts the leads into accounts, contacts, and opportunities to streamline the conversion process.

• Sales | Opportunities

With this, users can track the qualified stages of the deal and activities so that everyone gets their status and can close deals quickly. Opportunities are deals that are in progress with potential clients.

• Service | Cases

It ensues to streamline the handling of customer support inquiries. This will include case records of customer questions, feedback, and email-based issues. 

• Service | Knowledge

Enhance the issue resolution efficiency by creating or finding articles that can provide answers for service procedures, troubleshooting techniques, and frequently asked questions.

Salesforce Starter Benefits for Small and Mid-Sized Businesses

Salesforce Starter is packed with various features that bring multiple benefits to thrive and flourish small and mid-sized businesses. 

• Complete CRM Suite to Unlock Various Opportunities

Salesforce Starter comes with a user-friendly interface and provides a ready-made dashboard for harnessing the power of AI. With this, users can get a holistic view of their customer data. Additionally, it caters to all the key features of the Salesforce CRM suite in one package.

• Generate Leads

Starter gives you an amazing marketing experience for your business. By using Starter, businesses can easily generate more potential leads by segmenting their marketing campaigns, create captivating emails through simple drag-and-drop builder, and enhance performance through AI-backed email optimization with detailed analytics. It provides different tools to businesses for generating leads.

•  Help to Close More Deals

With Salesforce Starter, your sales teams get everything they need to connect with potential customers and manage the sales details to close deals faster. Its unique features help to improve customer satisfaction and increase deal success. All the features like AI-driven activity tracking, email integration, lead management, streamlined sales processes, unified customer insights by data cloud, etc. prove highly beneficial in boosting the customer experience and closing more deals.

•  Salesforce Starter Pricing

If you have a small team, then you can easily get this CRM suite for only $25 per user per month and enjoy the benefits of a powerful CRM solution. Additionally, you can also start with its free 30-day trial.

What can you get with your CRM Starter Pack?

 With Salesforce Starter, you can enjoy outstanding benefits that include:

• Easy Setup with guided Implementation from highly professional experts
• One-on-One Practice Training
• Round-the-Clock Support Services

How can Salesforce Starter Help Address the Challenges Faced by Small Businesses?

Generally, small businesses face difficulties and complications in setup, customizing and using CRM. Integrating CRM with their existing sales, service, and marketing tools is one of the most challenging tasks for small businesses. And, when their business grows, they need to spend a lot on migrating their lightweight CRM system to a different CRM platform. 

However, the introduction of Salesforce Starter can enhance their experience by eliminating the complex setup process while saving their time and money. The starter is entirely different from other lightweight CRM platforms and designed for business growth. It allows companies to grow by finding, winning and keeping their customers. 

Wrapping Up

The Salesforce Starter has come up as a game-changing solution for transforming the business landscape. It brings sales, services, and marketing tools together on one platform. Do you also want to boost your business growth with Salesforce Starter or want to know how it can accomplish your customized business needs? If yes, then you can consult professional Salesforce experts like Ksolves. We are the trusted Salesforce Crest Partner, supported by a highly talented team of Certified Salesforce professionals to deliver the best-in-class services for our prestigious clients.