Get always-on,24x7x365 support. With support teams
available in major time zones (US, Europe, APAC), we offer
multiple communication channels, including email, phone,
ticketing, Slack, and MS Teams.
Why Global Teams Trust Ksolves for
Enterprise-Grade Support?
Enterprise-Grade Support?
Whether you're running your Apache Stack
on-premises, public cloud, or
in
containerized environments,
we’ve got you covered with scalable, responsive support designed for global teams.
we’ve got you covered with scalable, responsive support designed for global teams.
24x7 Global Support
International Compliance & Certifications
ISO 27001 and SOC 2 Type II certified,
GDPR-compliant, and ready for region-specific compliance
(EU, US, UK). NDAs and DPAs are standard with every client.
Insurance & Audit Readiness
Get easy access to detailed
support documentation for
insurance and audit purposes. All
interactions are logged with full
audit trails for transparency.
support documentation for
insurance and audit purposes. All
interactions are logged with full
audit trails for transparency.
Guaranteed SLAs & Escalation Matrix
Clear SLAs with guaranteed
response and resolution times.
Multi-level escalation ensures
quick access to experts when
needed.
response and resolution times.
Multi-level escalation ensures
quick access to experts when
needed.
Deep Expertise in Apache
Technologies
Technologies
Certified engineers in Apache NiFi, Kafka,
Cassandra, and more, with extensive experience
managing global production environments and
keeping up with the latest Apache releases.
Cassandra, and more, with extensive experience
managing global production environments and
keeping up with the latest Apache releases.
Transparent Reporting & RCA
We provide regular SLA and performance reports. For
critical incidents, a Root Cause Analysis (RCA) is
delivered to prevent recurrence.
critical incidents, a Root Cause Analysis (RCA) is
delivered to prevent recurrence.
Proven SOPs & Knowledge Base
Our SOPs and runbooks ensure rapid resolution. Proactive
monitoring and
early alerts help prevent issues before they arise.
early alerts help prevent issues before they arise.
Enterprise-Grade Security
Secure support portals, encrypted communications, and
role-based
access controls. We also have disaster recovery plans in place for added
protection.
access controls. We also have disaster recovery plans in place for added
protection.
Client References and Case Studies
Trusted by global enterprises, with case studies
showing the impact of our Apache support on their
operational success.
showing the impact of our Apache support on their
operational success.
End-to-End Support for Open-Source
Big Data Stack
Big Data Stack
From real-time data streaming to distributed
databases and workflow
orchestration, we support every
Apache tool your enterprise depends on.
Apache tool your enterprise depends on.
Apache NiFi
Design, monitor, and scale complex data pipelines with ease. We ensure seamless
data movement across systems—securely and in real time.
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Apache Cassandra
Handle massive data volumes with confidence.We optimize replication, resolve
cluster issues, and maintain high availability.
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Apache Kafka
Stream millions of messages without a hitch. From broker tuning to lag
resolution—we keep your Kafka steady and scalable.
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Apache Spark
Accelerate batch and stream processing jobs. We fine-tune performance, troubleshoot
failures, and maximize resource use.
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Apache Hadoop
Simplify large-scale data storage and processing. Our experts handle HDFS, YARN,
and job workflows so you don’t have to.
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Apache Druid
Deliver real-time analytics at lightning speed. We support data ingestion, tuning,
and fast querying for instant insights.
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Apache Pinot
Power interactive dashboards and live analytics. We ensure low-latency queries and
stable integrations with your streaming stack.
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Snowflake
Optimize data pipelines, reduce costs, and enable real-time analytics with secure,
scalable Snowflake solutions tailored for multi-cloud and enterprise environments.
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Databricks
Accelerate AI and big data initiatives with Spark tuning, Delta Lake optimization,
and seamless ML model lifecycle management on Databricks.
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Redpanda
Achieve low-latency, high-throughput streaming without ZooKeeper. Migrate from
Kafka, optimize pipelines, and simplify event-driven architectures using Redpanda.
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DevOps
Enhance delivery speed with CI/CD automation, infrastructure as code, and
Kubernetes management for reliable, secure, and scalable deployments.
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MongoDB
Ensure high performance, availability, and security with advanced support for
MongoDB schema design, sharding, monitoring, and replication.
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Prometheus
Monitor metrics at scale with powerful time-series capabilities. We manage
scraping, alerting, and long-term storage integrations to keep you informed in real time.
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Grafana
Visualize everything, from infrastructure health to business KPIs. We help build,
customize, and maintain dashboards that deliver clear, actionable insights.
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RabbitMQ
Ensure reliable messaging between systems and services.We support queue
optimization, fault recovery, and secure message delivery at scale.
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Redis
Supercharge performance with in-memory speed.
From caching strategies to high availability setups, we ensure Redis stays fast and fault-tolerant.
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Thanos
Scale with long-term storage and a global view.
We handle complex Thanos components, ensuring durability, deduplication, and centralized monitoring.
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Apache HBase
Handle real-time read/write access to large datasets. We optimize HBase for speed,
consistency, and smooth integration with your data lake.
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PostgreSQL
Leverage advanced SQL capabilities in an open-source package.
We manage performance tuning, backup strategies, and high availability for enterprise-grade reliability.
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MySQL
Power applications with a proven, open-source relational database.
We handle everything from replication and scaling to failover and query optimization.
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Rook Ceph
Run cloud-native, distributed storage with Kubernetes ease. We manage cluster
setup, monitoring, and performance tuning for scalable, fault-tolerant storage.
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Elasticsearch
Search and analyze your data at lightning speed.
We support indexing strategies, cluster optimization, and seamless Kibana integration.
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Apache ZooKeeper
Maintain coordination across distributed systems.
We ensure quorum health, leader election stability, and fault-tolerant configurations.
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OpenSearch
Unlock powerful search and analytics, without license restrictions.We manage
scaling, performance tuning, and dashboarding for enterprise search at speed.
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Apache Airflow
Orchestrate workflows with Apache Airflow and get expert DAG, scheduling, monitoring, troubleshooting, and tuning support for reliable data pipelines.
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Apache Ambari
Simplify cluster management with Apache Ambari. It provides a web-based interface for provisioning, monitoring, and maintaining Hadoop ecosystems with ease.
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Apache Bigtop
Apache Bigtop helps you build, test, and package open-source big data components. It streamlines deployments and ensures reliable Hadoop-based distributions.
Explore more
StreamSets
Easily design, monitor, and scale real-time or batch data pipelines across hybrid and cloud environments with StreamSets’ intuitive, powerful platform.
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Ensure Business Continuity with Unmatched Support
for Your Apache Ecosystem!
for Your Apache Ecosystem!
Maximize uptime, security, and
performance—get the support your business needs to thrive.
