24/7 Apache Flink Support
Keep Your Stream Processing Jobs Running at Full Speed 

We are Open source Code Contributor

Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support

Apache Flink Support That's Built to Meet the World's Strictest Data Standards

ISO certification
SOC 2 Type 2 certification
GDPR compliance
CMMI level certification
HIPAA compliance

En(AI)blingTM Success for Industry Leaders

Flink Support Packages

Every plan is designed around a specific operational reality. Choose the one that matches how critical your Flink environment is and how fast you need us to move when something goes wrong.

Standard

24x7

Advanced

24x7

Platinum

24x7
ENTITLEMENTS
Support Tickets
10/year*
15/year*
25/year*
Risk Assessment Reports
1 per year
2 per year
4 per year
Architect Consultation
1 day per year
2 day per year
4 day per year
SLAs
Critical — Ack / Resolution
30 mins / 2 hrs
30 mins / 2 hrs
30 mins / 2 hrs
High — Ack / Resolution
1 hr / 6 days
1 hr / 6 days
1 hr / 6 days
Normal — Ack / Resolution
2 hrs / 10 days
2 hrs / 10 days
2 hrs / 10 days
INCIDENT MANAGEMENT
Jira Portal + RCA + Incident Docs
✓
✓
✓
Patch & CVE Alerts
✓
✓
✓
Zero Day Vulnerability Fixes
-
✓
✓
Security Patching
-
Scheduled
Priority
KNOWLEDGE & GUIDANCE
Knowledge Base + Upgrade Guidance
-
✓
✓
Open Source Release Tracking
-
Notifications
+ Roadmap Advisory
STRATEGIC & ADVISORY
Architecture Review Call
-
Bi-annual
Quarterly
Toll-Free Phone + Named Engineer
-
-
✓
Advisory + Proactive Risk Advisory
-
-
✓
Early Warning Bulletins + QBR
-
-
✓

What Ksolves Has Delivered for Organizations Running Apache Flink at Scale

Across fintech, telecom, logistics, and SaaS, enterprises running Apache Flink in production trust Ksolves AI-First approach to deliver stable operations, improved reliability, and scalability.

99.99%

SLA Maintained

SLA Maintained

Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.

40%

Lower TCO

Lower TCO

From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.

98%

Contract Renewal Rate

Contract Renewal Rate

We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.

30 Min

Turnaround Time

Turnaround Time

Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.

End-to-End Apache Flink Support Services for Your Complete Stream Processing Lifecycle

Ksolves handles the full Apache Flink lifecycle from architecture and deployment to monitoring, security, and long-term operational support.

24/7 Flink Operations, Fully Managed

Your dedicated Flink ops team, available around the clock with SLA-backed response and zero distraction to your data team.

  • Continuous cluster monitoring across YARN, Kubernetes, and standalone deployments
  • Automated restart, failover handling, and checkpoint/savepoint management
  • Exception classification, failure pattern detection, and restart alerting
  • Monthly health review covering stability, backpressure trends, and capacity planning
  • Architecture review hours for new pipelines, schema changes, and topology refactors
  • Proactive upgrade readiness and breaking change advisory for each Flink release

Always-On Monitoring and Structured Diagnostics

Prometheus and Grafana are instrumented across every critical Flink signal, plus a one-time diagnostic report benchmarked against production best practices.

  • Grafana dashboards covering checkpoint duration, backpressure, throughput, restart count, and task latency
  • Per-operator backpressure detection using busyTimeMsPerSecond and idleTimeMsPerSecond metrics
  • Kafka consumer lag monitoring with offset tracking and threshold-based alerting
  • Alerts are routed to Slack, PagerDuty, or OpsGenie with linked runbooks
  • Log aggregation via ELK or Grafana Loki for cross-job root cause analysis
  • One-time diagnostic covering checkpoint audit, state backend fit, job graph review, and Kafka source configuration
  • Delivered as a prioritized remediation report with effort estimates and expected impact per fix

Root-Cause Fixes, With Before-and-After Benchmarks

We fix Flink performance at the operator, state backend, network buffer, and Kafka source layers, not at the symptom layer.

  • Operator-level backpressure analysis using Flink Web UI flame graphs and per-subtask metrics
  • RocksDB tuning covering block cache, write buffer, and compaction thread pool
  • Network buffer and channel capacity tuning for high-parallelism DataStream pipelines
  • Key group rebalancing to eliminate data skew in keyed aggregation jobs
  • Kafka partition alignment with Flink source parallelism for balanced consumer throughput

Architecture to Production Handover, Fully Documented

First Flink deployment or Spark migration, Ksolves delivers the full stack production-ready with runbooks included.

  • Source-to-sink architecture design for Kafka, Kinesis, Pulsar, and JDBC sources
  • Cluster installation on AWS (EMR, EKS), GCP (Dataproc, GKE), and Azure (AKS, HDInsight)
  • Flink Kubernetes Operator deployment with autoscaling and lifecycle management
  • DataStream API and Flink SQL development for CDC pipelines, aggregations, and CEP patterns
  • Kafka-to-lakehouse pipelines connecting Flink to Apache Hudi, Iceberg, and Delta Lake
  • CI/CD setup for JAR deployment and savepoint-based rolling upgrades

Zero Data Loss, Savepoint-First Every Time

Version upgrades, YARN to Kubernetes, or cross-cloud moves, all executed with full regression testing before cutover.

  • Pre-upgrade audit covering API deprecations, operator UID validation, and state schema compatibility
  • Savepoint-first workflow: savepoint, binary swap, restore, post-restore validation
  • YARN or standalone to Flink Kubernetes Operator migration with autoscaling
  • Cross-cloud migration with Kafka offset preservation and stateful job continuity
  • Post-upgrade benchmarking, stability sign-off, and updated runbook documentation

Defense-in-Depth for GDPR, HIPAA, SOC 2

Authentication, encryption, access control, and audit logging for regulated Flink environments without impacting throughput.

  • Kerberos authentication for Flink on YARN in Hadoop-secured environments
  • SSL/TLS across all inter-process communication, REST API endpoints, and Web UI
  • RBAC via reverse proxy with SSO and LDAP integration
  • Secrets management with HashiCorp Vault and AWS Secrets Manager
  • PII masking and tokenization within Flink operators before the downstream sink writes
  • Audit logging for job submission, cancellation, savepoint triggers, and configuration changes

Through the Client's Lens

Keep Your Apache Flink Environment Stable, Optimized, and Production-Ready with Expert Guidance.

Why Ksolves Is a Trusted Choice of Global Teams for Apache Flink Support?

From troubleshooting checkpoint failures to redesigning entire pipeline architectures, Ksolves is your dedicated Apache Flink partner, combining SLA-backed support with hands-on production expertise.

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90%

Client Retention Rate

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750+

Projects Successfully
Delivered

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NSE & BSE

Publicly Listed
Company

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600+

Workforce and still
growing

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350+

Certifications

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200+

Happy Clients

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150K+

Support Hours
Completed

Industries We Help Scale with Apache Flink

Every industry runs Apache Flink differently, and Ksolves tailors support around its unique scale, latency, and operational demands.

Success Stories from Global Enterprises

Ksolves Big Data Experts have delivered excellence for multiple clients operating across industries. Explore the case studies and experience the Ksolves Impact.

Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

Challenge

CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.

Solution

NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.

Sub-second

Query Response on Live CDR Data

Read More
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations

NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services

Challenge

NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.

Solution

Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.

3X

Scalability Headroom - 6 Weeks, Zero Downtime

Read More
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services

Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Challenge

The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.

Solution

Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.

~900K

Duplicate Records Eliminated

Read More
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks

Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss

Challenge

Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.

Solution

Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.

<8s

Compliance Query Time (from 4–6 hours)

Read More
Petabyte CDR Migration from MapR to ClickHouse -Zero Data Loss

AI-Ready Open Lakehouse on Red Hat OpenShift- Gulf Retailer

Challenge

SAP S/4HANA was too expensive. Cloud platforms unavailable across GCC. 16 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.

Solution

On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.

16 TB

Daily Data: Sub-Second SLA, Zero New Hardware

Read More
AI-Ready Open Lakehouse on Red Hat OpenShift- Gulf Retailer

Frequently Asked Questions

Everything you need to know before choosing an Apache Flink support partner.

Apache Flink managed services cover 24×7 job monitoring, cluster maintenance, checkpoint and savepoint management, state backend tuning, Kafka source lag alerting, version upgrades, and production incident response with full root cause analysis.

Checkpoint failures are most commonly caused by backpressured operators exceeding the checkpoint timeout, RocksDB write stalls from undersized block cache, network buffer exhaustion during barrier propagation, or state size exceeding available managed memory.

Ksolves identifies the bottleneck subtask using busyTimeMsPerSecond metrics and Flink Web UI flame graphs, then fixes the root cause — whether that is slow external I/O (Async I/O API), data skew (composite key repartitioning), or insufficient operator parallelism.

Yes. Flink upgrades are done by taking a savepoint from the running job, validating operator UIDs and state schema compatibility with the target version, swapping the cluster binaries, and restoring from the savepoint. Ksolves has managed Flink 1.x to Flink 2.0 upgrades with zero data loss.

Heap state backend stores state in JVM memory — fast but limited by available heap and prone to GC pressure at large state sizes. EmbeddedRocksDBStateBackend stores state on local disk with incremental checkpoint support — better for large state but adds serialization overhead per state access.

Flink handles late data using BoundedOutOfOrdernessWatermarks with a configured out-of-order tolerance, allowedLateness on window operators to hold the window open longer, and OutputTag-based side outputs to capture and separately process records that arrive after the window closes.

Apache Flink supports session mode and application mode on Kubernetes via the Apache Flink Kubernetes Operator. Per-job mode was deprecated in Flink 1.15 and removed in Flink 1.17 and is no longer available.

Flink is a true streaming engine processing one event at a time with millisecond latency. Spark Structured Streaming uses micro-batching with a latency in the seconds range. Flink offers more precise event time handling, richer state management via RocksDB, and native support for complex event processing via flink-cep.

High latency in Flink is typically caused by operator backpressure from a slow downstream sink, large RocksDB state access overhead, oversized checkpoint intervals delaying processing, data skew concentrating load on a single subtask, or insufficient network buffer allocation between operators.

Yes. Ksolves is an experienced Apache Flink consulting firm serving clients across North America with both US-business-hours-aligned coverage and global 24×7 follow-the-sun support with sub-15-minute critical incident SLAs.

Stop Accepting Flink Instability as the Cost of Real-Time Data. Let Ksolves Keep Your Pipelines Tuned, Monitored, and Production-Ready: 24x7.

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