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Apache Bigtop
Consulting & Support

Get 24x7 Expert Apache Bigtop Support to Simplify Big Data Packaging,
Streamline Deployment, and Ensure Stable Ecosystem Performance.
Dedicated Apache Bigtop Support From Experts
Support
Experienced Apache
Bigtop Experts
Support
24×7 Support
Services
Support
Enterprise Assurance with
SLA-Backed Support
Dedicated NiFi Support From Experts
Bigtop Support Packages
Standard Support
Coverage
8x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
10 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Advanced Support
Best Value
Coverage
16x5
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (via urgent ticket)
Support Tickets
15 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Platinum Support
Most Popular
Coverage
24x7
Normal Severity
2 hours acknowledgement time
10 days resolution time
Medium Severity
2 hours acknowledgement time
2 days resolution time
High Severity
1 hour acknowledgement time
6 days resolution time
Critical Severity
30 mins acknowledgement time
2 hours resolution time (24/7 included)
Support Tickets
25 tickets/year
Risk Assessment Reports
4 per year
Architect Consultation
4 day per year
Dedicated Access
Included (24/7 access + dedicated escalation path)
Future Release Roadmap Monitoring Included in All Packages
Our Apache Bigtop Consulting and Support Services
Solution Architecture & Design

We help you design scalable, high-performance big data architectures using Apache Bigtop to ensure seamless integration across Hadoop, Spark, Hive, and more.

Cluster
Customized Deployment Strategies

Tailored deployment plans based on your infrastructure, whether on-premises, cloud, or hybrid, using Bigtop’s flexible packaging and automation.

Monitoring
Version & Dependency Planning

Expert assistance in selecting the right Hadoop ecosystem versions and resolving cross-component compatibility.

Kafka Security
Automation & CI/CD Enablement

Leverage Apache Bigtop’s Jenkins-based CI pipelines to ensure reliable, automated deployments and continuous integration.

Data Integration
Environment Virtualization

Set up Docker, Vagrant, or sandbox environments for safe testing, faster prototyping, and development.

Kafka Upgrade and Migration
Performance Optimization

Analyze and fine-tune cluster performance, packaging configurations, and system resources for maximum efficiency.

Kafka Upgrade and Migration
Our Apache Bigtop Consulting and Support Services
Solution Architecture & Design
Solution Architecture & Design

We help you design scalable, high-performance big data architectures using Apache Bigtop to ensure seamless integration across Hadoop, Spark, Hive, and more.

Cluster
Customized Deployment Strategies
Customized Deployment Strategies

Tailored deployment plans based on your infrastructure, whether on-premises, cloud, or hybrid, using Bigtop’s flexible packaging and automation.

Monitoring
Version & Dependency Planning
Version & Dependency Planning

Expert assistance in selecting the right Hadoop ecosystem versions and resolving cross-component compatibility.

Kafka Security
Automation & CI/CD Enablement
Automation & CI/CD Enablement

Leverage Apache Bigtop’s Jenkins-based CI pipelines to ensure reliable, automated deployments and continuous integration.

Data Integration
Environment Virtualization
Environment Virtualization

Set up Docker, Vagrant, or sandbox environments for safe testing, faster prototyping, and development.

Kafka Upgrade and Migration
Performance Optimization
Performance Optimization

Analyze and fine-tune cluster performance, packaging configurations, and system resources for maximum efficiency.

Kafka Upgrade and Migration

Supercharge your Big Data Deployment with Apache Bigtop Experts

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Why Ksolves is the Trusted Choice for
Apache Bigtop Support Services?

With deep expertise in packaging, testing, and deploying big data stacks, Ksolves helps
organizations get the most out of Apache Bigtop.

True 24x7 Global Support
Access round-the-clock support from our globally distributed engineering teams, ensuring Bigtop deployment stability across all time zones—whenever you need help.
Global Compliance & Security
We meet ISO 27001, SOC 2 Type II, and GDPR standards, offering secure and audit-ready Bigtop support to clients worldwide.
Audit-Ready Support
All support activities are fully documented for compliance audits, security reviews, and internal reporting, ensuring transparency and traceability.
SLAs That Deliver
Benefit from guaranteed response and resolution times to minimize downtime and maintain seamless big data operations.
Bigtop Experts at Your
Service
Our Bigtop professionals specialize in packaging, smoke testing, CI/CD integration, Docker provisioning, and cross-platform deployments.
Detailed RCA and Reporting
Receive root cause analyses, uptime reports, and detailed support logs for all major incidents to help you stay prepared for future challenges.
Standard Operating Procedures (SOPs)
We maintain a robust knowledge base and SOP library to deliver rapid issue resolution and smarter decision-making.
Secure & Resilient Deployments
We enforce secure configurations, role-based access controls, CI/CD security best practices, and regular vulnerability patching.
Proven Track Record
Our Bigtop consulting services have empowered leading global enterprises. Ask us about our success stories and customer references.

Apache Bigtop Challenges and How Ksolves Can Help

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Complex Setup
Bigtop’s deployment and configuration can be technically complex and time-consuming. Ksolves makes this process smooth with expert-led setup and hassle-free configuration services.
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Limited Documentation
Sparse documentation can make it difficult to troubleshoot issues quickly. Our experts provide complete support, training, and custom user guides to help you navigate Bigtop with ease.
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High Learning Curve
Working with Bigtop often requires advanced Hadoop and Linux skills, which can be challenging for beginners. Ksolves offers personalized onboarding and simple, easy-to-follow guides to help your team get started confidently.
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Data Lakehouse Integration
Integrating Bigtop with modern data lakehouse platforms can be complex and requires careful planning. We ensure smooth integration with technologies like Delta Lake, Apache Hudi, and Apache Iceberg for efficient data management.
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Performance Optimization
Bigtop’s performance relies heavily on proper fine-tuning and ongoing maintenance. By providing continuous monitoring and system optimization, we keep your setup running at peak efficiency.

Benefits of Apache Bigtop

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Simplified Deployment
Easily packages and deploys Hadoop ecosystem components across major Linux distributions using RPM, DEB, Docker, and Puppet.
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Proven Reliability
Includes rigorous interoperability and smoke testing to ensure stable, production-ready clusters.
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Highly Customizable
Supports custom builds, patches, and integration of the latest Apache projects without vendor lock-in.
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Community-Driven
Open-source, vendor-neutral, and backed by an active community—ideal for ISVs, enterprises, and OS vendors.
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Virtualized Environments
Provides Docker, Vagrant, and sandboxed setups for fast testing and easy demos.
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Cross-Platform Support
Compatible with ARM64 and emerging platforms, ensuring future-ready big data solutions.
Need Immediate Apache Bigtop
Assistance?
Whether you're facing packaging issues, deployment failures, or smoke test errors, our Apache Bigtop experts are ready to help you right now. Get faster deployments, optimized build pipelines, and SLA-backed support with Ksolves’ trusted Bigtop consulting services.
NiFi® Support
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