ClickHouse Consulting Support Packages

Want a custom Support Package for your business?
Standard Support
Coverage
8x5
Normal Severity
2 hours acknowledgement time 10 days resolution time
Medium Severity
2 hours acknowledgement time 2 days resolution time
High Severity
1 hour acknowledgement time 6 days resolution time
Critical Severity
30 mins acknowledgement time 2 hours resolution time (via urgent ticket)
Support Tickets
10 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Advanced Support
Best Value
Coverage
16x5
Normal Severity
2 hours acknowledgement time 10 days resolution time
Medium Severity
2 hours acknowledgement time 2 days resolution time
High Severity
1 hour acknowledgement time 6 days resolution time
Critical Severity
30 mins acknowledgement time 2 hours resolution time (via urgent ticket)
Support Tickets
15 tickets/year
Risk Assessment Reports
2 per year
Architect Consultation
1 day per year
Dedicated Access
Not included
Platinum Support
Most Popular
Coverage
24x7
Normal Severity
2 hours acknowledgement time 10 days resolution time
Medium Severity
2 hours acknowledgement time 2 days resolution time
High Severity
1 hour acknowledgement time 6 days resolution time
Critical Severity
30 mins acknowledgement time 2 hours resolution time (24/7 included)
Support Tickets
25 tickets/year
Risk Assessment Reports
4 per year
Architect Consultation
4 day per year
Dedicated Access
Included (24/7 access + dedicated escalation path)
Future Release Roadmap Monitoring Included in All Packages

Why is Ksolves a Trusted Choice of Global Teams
for ClickHouse Support?

Our ClickHouse support ensures reliability, speed, and scalability, enabling organizations
worldwide to get real-time insights and scale analytics without disruption.
24x7 Global Support
24x7 Global Support
24/7 assistance from professional ClickHouse experts. Our global support teams resolve issues across time zones, ensuring uninterrupted analytics performance.
International Compliance
International Compliance
We adhere to ISO 27001, SOC 2 Type II, HIPAA, and GDPR standards, delivering enterprise-grade security and compliance for mission-critical analytics.
SOPs & Knowledge Base
SOPs & Knowledge Base
Quickly resolve common issues using our comprehensive SOPs and knowledge base. Proactive solutions and efficient responses are always at your fingertips.
Audit-Ready Operations
Audit-Ready Operations
All activities are logged and documented for transparency and accountability. Stay audit-ready anytime with detailed operational and governance reports.
SLAs That Deliver
SLAs That Deliver
We guarantee rapid response times and SLA-backed resolution timelines. Your system uptime and query performance are always our top priority.
ClickHouse Experts
ClickHouse Experts
Partnered with expert ClickHouse specialists to enhance distributed SQL performance, real-time analytics, scalability, and seamless business intelligence efficiency.
Reporting & Root Cause Analysis
Reporting & Root Cause Analysis
Receive detailed performance reports and in-depth Root Cause Analysis for every incident, ensuring long-term stability, reliability, and system optimization.
Proactive Monitoring & Tuning
Proactive Monitoring & Tuning
Our team monitors ClickHouse performance in real time, fixes issues early, and optimizes performance for faster, more reliable operations.
Security & Risk Mitigation
Security & Risk Mitigation
Deliver end-to-end encryption, role-based access, and continuous monitoring to keep your ClickHouse clusters secure, compliant, and breach-resistant.
Struggling to Keep Your ClickHouse Queries Fast and Reliable?

ClickHouse Consulting & Support Services

ClickHouse Consulting Services
We provide end-to-end consulting to assess your workloads, design the right strategy, and deliver cost-effective, high-performance solutions.
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Architecture Design & Implementation
Build robust and scalable ClickHouse clusters with replication, sharding, and optimized schemas tailored to your analytics needs.
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Data Migration & Integration
Migrate seamlessly from legacy OLAP databases, warehouses, or data lakes to ClickHouse with minimal downtime.
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Performance Optimization
Improve query performance with schema refactoring, indexing strategies, projections, and compression techniques.
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Real-Time & Batch Ingestion
Enable high-speed ingestion pipelines with Kafka, materialized views, and connectors to modern data platforms.
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High Availability & Disaster Recovery
Implement ReplicatedMergeTree, distributed queries, and automated backups for resilient analytics infrastructure.
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ML Ecosystem Integration
Integrate ClickHouse with Tableau, Power BI, Grafana, or ML workflows to generate actionable insights.
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Ongoing Monitoring & Support
Stay future-ready with continuous monitoring, upgrades, and SLA-backed support from our experts.
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ClickHouse Consulting Services
We provide end-to-end consulting to assess your workloads, design the right strategy, and deliver cost-effective, high-performance solutions.
ClickHouse Consulting Services

Architecture Design & Implementation
Build robust and scalable ClickHouse clusters with replication, sharding, and optimized schemas tailored to your analytics needs.
Architecture Design & Implementation

Data Migration & Integration
Migrate seamlessly from legacy OLAP databases, warehouses, or data lakes to ClickHouse with minimal downtime.
Data Migration & Integration

Performance Optimization
Improve query performance with schema refactoring, indexing strategies, projections, and compression techniques.
Performance Optimization

Real-Time & Batch Ingestion
Enable high-speed ingestion pipelines with Kafka, materialized views, and connectors to modern data platforms.
Real-Time & Batch Ingestion

High Availability & Disaster Recovery
Implement ReplicatedMergeTree, distributed queries, and automated backups for resilient analytics infrastructure.
High Availability & Disaster Recovery

ML Ecosystem Integration
Integrate ClickHouse with Tableau, Power BI, Grafana, or ML workflows to generate actionable insights.
ML Ecosystem Integration

Ongoing Monitoring & Support
Stay future-ready with continuous monitoring, upgrades, and SLA-backed support from our experts.
Ongoing Monitoring & Support
Frequently Asked Questions
Do you provide support for scaling ClickHouse clusters?

Yes. Our support services include horizontal and vertical scaling, replication setup, distributed cluster management, and resource optimization for growing workloads

Do you provide support for integrations and BI tools?

Yes. We assist with connecting ClickHouse to BI and analytics tools such as Tableau, Power BI, Superset, and custom applications.

Does ClickHouse support only enterprises?

No. Our support services cater to businesses of all sizes, from startups to large enterprises, ensuring high availability, performance, and security.

Why choose professional ClickHouse consulting?

Professional consulting ensures that your ClickHouse deployment is optimized, secure, and scalable. It reduces operational risks, improves query performance, and accelerates data-driven decision-making.

Can ClickHouse handle real-time analytics?

Yes. ClickHouse is designed for high-speed OLAP queries, allowing businesses to process and analyze millions of rows per second for real-time dashboards and reporting.

Facing ClickHouse Challenges
That Impact Your Business?
We’re Here to Help
Slow queries, pipeline failures, or downtime can cost more than just lost data; they impact revenue and decision-making. Our ClickHouse experts respond quickly to restore performance, enhance reliability, and prevent future issues. With proactive monitoring and optimization, we maintain a secure, scalable, and always-ready analytics environment.
 NiFi® Support