Project Name
Ksolves Builds a Proprietary Payment Engine That Frees an Events Platform From Stripe Dependency
A growth-stage events and ticketing marketplace in the United States serves organisers ranging from independent promoters to corporate event teams, earning its margin on every ticket sold. But every organiser onboarding started the same way: create a Stripe account, wait for approval, hope nothing stalled the process. Payout schedules, fee deductions, refund logic, and net sales reporting all lived with a third-party processor, not the platform itself.
IT consulting services from Ksolves built a proprietary payment engine on TRX rails that replaces that dependency at every layer: onboarding, fee calculation, settlement, payouts, refunds, and ACH lifecycle handling. Organiser onboarding friction dropped to zero, and roughly 90% of ACH return-code resolutions now happen without manual intervention.
- Third-Party Onboarding Friction: Every new organiser had to create and connect a Stripe or PayPal account before selling a single ticket, and approval delays created drop-off right at the point of activation.
- No Control Over Fee Deduction or Revenue Model: Platform fees were calculated and deducted under processor-defined logic, with no way to apply tiered fees or custom structures without modifying the processor's own configuration.
- Payout Schedule Dependency: Organiser payout timing followed Stripe's rolling schedule, so the platform couldn't offer guaranteed payout dates or event-completion-gated disbursement as a differentiator.
- No Proprietary Net Sales Reporting: Organisers checked their financials in a third-party processor dashboard instead of the platform's own interface, with no real-time visibility into net sales or fee performance without querying external APIs.
- Refund and Dispute Management Outsourced: Refunds and disputes ran through Stripe's interface with no integration into the platform's own order management layer, leaving refund eligibility and timing outside the platform's control.
- ACH Return Code Exposure: The platform had no structured handling for ACH return codes, leaving failed transfers to resolve through manual intervention with no automated retry or escalation path.
Ksolves delivered this through IT consulting services, building a proprietary payment engine on TRX payment rails under the platform's own merchant identity, integrated end-to-end into event creation, ticketing, and organiser management, replacing third-party processor dependency at every layer.
- TRX Rail Integration (PTP): Payment authorisation, capture, and settlement now process directly on TRX rails under the platform's own merchant identity, eliminating the Stripe or PayPal onboarding step for organisers entirely.
- Automated Tiered Fee Engine: A configurable fee calculation layer applies the correct tier at transaction time based on organiser classification, event type, and volume thresholds, replacing manual deduction with promotional and custom fee structures the platform controls itself.
- Customisable Payout Scheduler: Payout disbursement now follows platform-defined schedules, including event-completion-gated release, accelerated settlement for premium organisers, and manual hold capability for disputed events.
- Organiser Financial Dashboard: A real-time reporting layer inside the platform's own interface now gives organisers net sales, gross revenue, fee breakdowns, payout status, and refund history, no more logging into a processor portal to find an answer.
- ACH Lifecycle Manager With Return Code Handling: Structured processing of ACH return codes now triggers automated retry, escalation, or fund recovery based on return category, replacing manual intervention with a defined path for every failure type.
Technology Stack
| Category | Technology |
|---|---|
| Integration | TRX Payment Rails (PTP) |
| Architecture | Proprietary Fee Engine |
| Processing | ACH Lifecycle Manager |
| Platform | Organiser Payout Dashboard |
| Compliance | Fund Segregation and Held Balance Framework |
- Organiser Onboarding Friction Eliminated: Organisers now onboard and start selling through the platform's own payment infrastructure with no third-party account requirement, bringing activation friction down to zero.
- Fee Revenue Captured Under Platform Control: The automated tiered fee engine now applies the correct rate at transaction time across every organiser tier, making fee structure a configurable platform capability instead of a processor constraint.
- 90% of ACH Failure Resolutions Automated: The ACH lifecycle manager now handles return codes with automated retry, escalation, and fund recovery, resolving roughly 90% of cases without manual intervention.
- Full Financial Visibility Brought In-Platform: Organisers now get net sales, fee breakdowns, payout status, and refund history inside the platform itself, eliminating dependency on a third-party financial portal.
- Payout Schedule Now a Product Feature: Event-completion-gated disbursement, accelerated settlement tiers, and manual hold capability turn payout timing into a differentiable, organiser-facing feature instead of a processor constraint.
“We finally own our payment layer. Organisers activate faster, we control our fee structure, and for the first time we have a real-time view of our financial performance that doesn’t require logging into Stripe to find the answer.”
– CEO, Event Management
Every organiser on this platform used to hit the same wall before selling a single ticket: create a Stripe account, wait for approval, and hope nothing stalled. IT consulting services from Ksolves replaced that entire dependency with a proprietary payment engine on TRX rails, giving the platform full ownership of onboarding, fee calculation, settlement, payouts, refunds, and ACH lifecycle handling.
Organiser activation friction is gone, fee structure is now fully configurable, and roughly 90% of ACH return-code resolutions happen automatically instead of waiting on an engineer. Financial visibility that used to live in a third-party dashboard now lives inside the platform itself.
Payment is now a platform-owned strategic asset rather than a rented dependency, and the same proprietary engine lays the groundwork for what comes next: instalment ticketing, organiser credit, and other financial products that were structurally impossible while running on someone else’s rails.
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