24/7 Redpanda Support
Keep Real-Time Data Streaming
Always On and Optimized
We are Open source Code Contributor
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Zero-Day Vulnerability Fixes
Critical Vulnerability Assessment
Roadmap & Recommendations
SLA-Backed Technical Support
Redpanda Support That's Built to Meet the World's Strictest Data Standards
En(AI)blingTM Success for Industry Leaders
Redpanda Support Packages
Choose the plan that best fits your streaming environment and business needs. Every plan includes defined response times, regular health reports, and direct access to Redpanda-certified experts.
Standard
Advanced
Platinum
What Ksolves Has Delivered for Organizations Like Yours
Enterprises using Redpanda in production across fintech, telecom, retail, and manufacturing have seen a common outcome: after Ksolves took over cluster operations, operational issues decreased, and performance improved where it mattered most.
99.99%
SLA Maintained
SLA Maintained
Ksolves holds 99.99% uptime across client environments through proactive monitoring, auto-healing pipelines, and zero-drama incident response.
40%
Lower TCO
Lower TCO
From licensing audits to compute consolidation, Ksolves cuts total cost of ownership by 40%, without cutting corners on performance or reliability.
98%
Contract Renewal Rate
Contract Renewal Rate
We take pride in saying 98% of clients come back. Not because of lock-in, but because the work speaks for itself. That’s Ksolves Promise - on time, on budget, and exactly what was promised.
30 Min
Turnaround Time
Turnaround Time
Ksolves responds and resolves in under 30 minutes, keeping production running and teams unblocked.
Redpanda Support Services to Keep Your Full Streaming Infrastructure Lifecycle Running
From the first broker node to production agentic pipelines, Ksolves handles the full Redpanda lifecycle so your engineers can focus on building, not babysitting infrastructure.
Built Right. Running Fast from Day One.
Ksolves deploys and configures Redpanda on Kubernetes, bare metal, or cloud instances with full RPK setup, Schema Registry, and Console provisioning from day one.
- Single-binary Redpanda deployment on Kubernetes, bare metal, and cloud instances
- RPK-based cluster setup, node tuning, and topic management
- Schema Registry and HTTP Proxy setup and integration
- Redpanda Console provisioning for stream visibility and time-travel debugging
- Tiered Storage configuration for cost-efficient long-term data retention
Fix the Cluster. Find What Breaks Before It Does.
Ksolves diagnoses performance using Prometheus metrics and RPK diagnostics, then delivers a prioritized findings report with clear remediation steps.
- Partition distribution analysis and rebalancing for hot partition elimination
- Follower fetching configuration to reduce multi-AZ transfer costs by up to 50%
- Producer and consumer tuning for throughput and latency optimization
- Storage utilization review covering Tiered Storage and local disk pressure
- Prioritized findings report with severity ranking and effort estimates
Migrate Without Risk. Keep Data Moving.
Ksolves handles full Kafka-to-Redpanda migration and builds Redpanda Connect pipelines across 300+ sources and sinks, from CDC feeds to direct Iceberg lakehouse writes.
- Pre-migration Kafka audit with topic, offset, and Schema Registry migration
- Redpanda Connect configuration replacing existing Kafka Connect workloads
- CDC connector setup for SQL Server, PostgreSQL, MySQL, and Spanner
- Iceberg Topics setup for direct streaming writes on AWS and GCP
- Real-time failure alerting and auto-recovery for production pipelines
Secured at the Source. Tested Before You Need It.
Ksolves configures the full Redpanda security stack, maps your environment to compliance frameworks, and validates cross-region DR with documented RTOs.
- SASL and TLS configuration for broker-level authentication and encryption
- Role-based access control and SSO/Kerberos integration with enterprise identity providers
- Compliance mapping for HIPAA, GDPR and SOC 2
- Redpanda Shadowing for active-passive cross-region replication with offset preservation
- Planned DR drills with validated and documented Recovery Time Objectives
Live Data. Safe Access. Always.
Ksolves activates Redpanda's Agentic Data Plane so AI agents connect to live streaming data with full auditability, token enforcement, and policy control in production.
- Agentic Data Plane setup, including AI Gateway and centralized governance configuration
- MCP server configuration for secure agent-to-data connectivity
- Agent2Agent (A2A) Protocol integration for multi-agent streaming workflows
- AI observability via OpenTelemetry (OTLP) for agent behavior monitoring
- Token budget enforcement and kill-switch policy configuration for production safety
Through the Client's Lens
Why Ksolves Is a Trusted Choice of Global Teams for Redpanda Enterprise Support?
Ksolves brings certified Redpanda consulting expertise, round-the-clock availability, and a track record across industries where data latency is never just a technical problem.
90%
Client Retention Rate
750+
Projects Successfully
Delivered
NSE & BSE
Publicly Listed
Company
600+
Workforce and still
growing
350+
Certifications
200+
Happy Clients
150K+
Support Hours
Completed
Industries We Help Scale with Redpanda
The throughput demands of a financial exchange are not the same as those of a retail analytics pipeline. The compliance requirements in healthcare look nothing like those in logistics. Ksolves brings Redpanda support services expertise shaped around what your industry specifically cannot afford to get wrong.
Telecom
CDR events and network telemetry records run reliably at scale with Ksolves Redpanda managed services built for low latency and zero message loss.
Healthcare
Ksolves Redpanda enterprise support ensures HIPAA-compliant healthcare streaming with secure access governance, audit logging, and data retention policies built in from day one.
E-commerce
Order events, inventory signals, and customer behavior streams stay in real time with Ksolves Redpanda support services for seamless personalization and fulfillment.
Fintech
Transaction processing, fraud detection, and compliance workloads run reliably with Ksolves Redpanda consulting, built for low-latency environments.
Entertainment
User engagement events and recommendation engine pipelines scale efficiently with Ksolves Redpanda support for high-throughput environments.
Manufacturing
IoT sensor feeds and factory data streams connect seamlessly with Ksolves Redpanda managed services for reliable analytics.
Retail
POS events, loyalty transactions, and omnichannel customer signals move in real time with Ksolves Redpanda support services.
Banking and Financial Services
Core banking events and regulatory reporting pipelines remain secure and auditable with Ksolves Redpanda enterprise support.
Logistics and Supply Chain
Shipment tracking events, carrier data, and delivery telemetry stay reliable with Ksolves Redpanda consulting.
Technology and SaaS
Event-driven architectures, multi-tenant pipelines, and AI integrations scale efficiently with Ksolves Redpanda support.
Ksolves: Insights from Streaming Infrastructure Experts
Explore the Big Data latest trends, best practices, and expert insights for building high-throughput, low-latency streaming pipelines at enterprise scale.
Success Stories from Global Enterprises
Discover real-world case studies showcasing measurable outcomes, faster streaming performance, and successful platform migrations.
Kafka to Redpanda Migration for a US Healthcare Provider, Zero Downtime
Challenge
Managed Kafka (47 topics, 3.2 TB/day) consumed 14 engineering hours/week on maintenance, with no downtime or data loss tolerable in a live clinical environment.
Solution
MirrorMaker 2.0 ran live replication across all 47 topics; phased cutover migrated all 12 consumer apps to Redpanda in 3 weeks with 100% data consistency and zero code changes.
38%
Lower Streaming Costs-Zero Downtime, 100% Data Consistency
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations
Challenge
CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.
Solution
NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.
Sub-second
Query Response on Live CDR Data
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services
Challenge
NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.
Solution
Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.
3X
Scalability Headroom-6 Weeks, Zero Downtime
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks
Challenge
The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.
Solution
Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.
~900K
Duplicate Records Eliminated
Petabyte CDR Migration from MapR to ClickHouse-Zero Data Loss
Challenge
Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.
Solution
Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.
<8s
Compliance Query Time (from 4–6 hours)
AI-Ready Open Lakehouse on Red Hat OpenShift-Gulf Retailer
Challenge
SAP S/4HANA was too expensive. Cloud platforms unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.
Solution
On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.
80 TB
Daily Data: Sub-Second SLA, Zero New Hardware
Kafka to Redpanda Migration for a US Healthcare Provider, Zero Downtime
Challenge
Managed Kafka (47 topics, 3.2 TB/day) consumed 14 engineering hours/week on maintenance, with no downtime or data loss tolerable in a live clinical environment.
Solution
MirrorMaker 2.0 ran live replication across all 47 topics; phased cutover migrated all 12 consumer apps to Redpanda in 3 weeks with 100% data consistency and zero code changes.
38%
Lower Streaming Costs-Zero Downtime, 100% Data Consistency
Multi-Site CDR Pipeline for a Telecom Operator Across 4 Remote Locations
Challenge
CDR data from 4 remote sites had no unified ingestion- billing reconciliation was fully manual, causing revenue leakage as subscriber volumes grew.
Solution
NiFi agents at all 5 sites feed Kafka → Spark → Druid, with live Superset dashboards for billing and network teams.
Sub-second
Query Response on Live CDR Data
NiFi 1.27 → 2.7 Kubernetes Migration- Financial Services
Challenge
NiFi 1.27 is running on bare metal with no SSO, no scalability, and a growing compliance pipeline that the architecture couldn't support.
Solution
Migrated to NiFi 2.7 on Kubernetes with OneLogin SSO integration, zero downtime, completed in 6 weeks.
3X
Scalability Headroom-6 Weeks, Zero Downtime
Eliminating ~900K Duplicate Oil Well Records via Azure Databricks
Challenge
The same wellbore appeared under 3–4 different IDs across 6,200 Excel files and 8 systems, causing royalty errors and a BLM audit risk.
Solution
Azure Databricks + PySpark deduplication with geospatial blocking and an ML model (F1=0.971), plus a human-in-the-loop MDM review portal.
~900K
Duplicate Records Eliminated
Petabyte CDR Migration from MapR to ClickHouse-Zero Data Loss
Challenge
Years of CDR data on an end-of-life MapR platform with no vendor support. Compliance queries took 4–6 hours, and regulators required signed proof of zero data loss.
Solution
Spark migrated data in resumable batches with 4 automated validation checks per batch. NiFi produced a signed migration certificate. ClickHouse was optimised for compliance queries from day one.
<8s
Compliance Query Time (from 4–6 hours)
AI-Ready Open Lakehouse on Red Hat OpenShift-Gulf Retailer
Challenge
SAP S/4HANA was too expensive. Cloud platforms unavailable across GCC. 80 TB of daily data needed sub-second processing, and Power BI reports couldn't be touched.
Solution
On-premises lakehouse on existing OpenShift: NiFi → Kafka → Flink → Iceberg on MinIO → Trino serving Power BI as a drop-in SAP BW replacement. Zero new hardware.
80 TB
Daily Data: Sub-Second SLA, Zero New Hardware
Frequently Asked Questions
Everything you need to know before choosing a Redpanda support partner.
Redpanda is a Kafka-compatible streaming platform written in C++ and shipped as a single binary with no JVM, no ZooKeeper, and no external dependencies. It delivers up to 10x lower latency and up to 6x lower total cost of ownership compared to Apache Kafka while remaining fully compatible with all existing Kafka clients, tools, and integrations.
Yes. Redpanda implements the Kafka API natively, so existing Kafka applications connect to it without modification. Ksolves handles the full Redpanda Kafka migration, including topic replication, consumer group offset preservation, connector reconfiguration, and schema registry migration from end to end.
Consumer lag, hot partitions, under-replicated topics, and storage pressure develop silently and can impact downstream applications within minutes. Without continuous Redpanda monitoring services, teams find out about problems through user complaints or stale dashboards, not alerts. Ksolves catches and resolves these conditions before they reach production impact.
Ksolves engineers analyze partition distribution, follower fetching configuration, and producer-consumer throughput based on your actual workload patterns. This Redpanda performance tuning eliminates performance hotspots, reduces cross-AZ network costs by up to 50%, and delivers the low-latency throughput Redpanda was designed to produce.
Redpanda Connect is a built-in data integration framework with 300+ open-source connectors for sources, sinks, and processors. It requires up to 3x less compute than Kafka Connect and ships as a single lightweight binary. Ksolves builds, monitors, and maintains Redpanda Connect pipelines as part of all Redpanda-managed services plans.
Critical incidents receive a 30-minute acknowledgement and 2-hour resolution target across all Redpanda support plans. These are contractual SLA commitments, not internal service goals. Platinum plan customers also get a dedicated escalation path with direct 24×7 access to a named Redpanda architect.
Yes. Redpanda runs as a single binary with no external dependencies, which makes it deployable in any environment. Ksolves supports Redpanda across AWS, Azure, GCP, Kubernetes, bare metal, and edge deployments with consistent support scope and SLAs regardless of infrastructure type.
Yes. Ksolves configures and operationalizes Redpanda’s Agentic Data Plane, including AI Gateway, MCP server setup, Agent2Agent Protocol integration, and OpenTelemetry-based AI observability. Every engagement includes governance configuration, token budget enforcement, and audit logging so AI agents connect to live streaming data safely in production.
