Our Salesforce Certified Team
Trusted Long-Term Salesforce Partnerships
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PDO
Authorized
Cloud Reseller
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Consultants
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AgentExchange
Rating
Trusted by customers. Validated by top-tier feedback. Rated 5/5 across real enterprise deployments.
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Solutions and Accelerators
Ready-to-use Salesforce solutions built to solve common business challenges and help organizations launch faster.
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Salesforce Certified Experts
A dedicated team of specialists across every Salesforce cloud, ready to solve your most complex business challenges.
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Successful Implementations
Supporting organizations at every stage, from first Salesforce adoption to enterprise-wide digital transformation.
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Simplify Salesforce Management with
Ksolves 24x7 Expertise
Keep your Salesforce running smoothly so you can focus on what matters most: your customers. As a Salesforce Summit Partner and AI-first company, Ksolves offers managed
services for Salesforce that include proactive monitoring, instant issue fixes, security
updates, and user training. We don't just maintain your system; we optimize it for growth, compliance, and smarter workflows. Let us handle the tech while you unlock new opportunities.
Our Customers
Salesforce service provider for businesses that value quality, innovation, and results.
Our Comprehensive Salesforce Support & Maintenance Services
Strategic Planning & Roadmapping
From executive goal-setting workshops to business process reviews, scaling your Salesforce org requires continuous alignment. Our experts help you plan every phase, from roadmapping to value realization—so your Salesforce investment yields measurable ROI.
Administration Services
Keep your org clean, secure, and fully operational. We handle daily user administration, security updates, role hierarchy management, page layouts, and custom field creation so your team remains productive.
Ongoing Customization and Development
As your business evolves, your platform must adapt. We provide continuous Apex, Lightning Web Components (LWC), and process automation improvements to support shifting business models with zero workflow downtime.
Continuous Support and Maintenance
Our 24x7 global support ensures system health, instant bug fixes, proactive monitoring, and emergency escalation to minimize operational disruption.
Data Management and Analytics
Clean data drives intelligent decision-making. We manage continuous data deduplication, backup verification, complex reporting, Tableau dashboards, and AI-driven data insights.
User Support and Training
Maximize adoption across your enterprise. We deliver customized onboarding, end-user training, and technical support documentation tailored to your specific workflows.
AppExchange App Management
Select, install, configure, and maintain third-party AppExchange packages securely, ensuring full compatibility with your core Salesforce architecture.
Release Management Services
Salesforce updates three times a year. We review upcoming features, test sandboxes, assess potential API breaking changes, and execute seamless seasonal upgrades.
Our Comprehensive Salesforce Support & Maintenance Services
Strategic Planning & Roadmapping
From executive goal-setting workshops to business process reviews, scaling your Salesforce org requires continuous alignment. Our experts help you plan every phase, from roadmapping to value realization—so your Salesforce investment yields measurable ROI.
Administration Services
Keep your org clean, secure, and fully operational. We handle daily user administration, security updates, role hierarchy management, page layouts, and custom field creation so your team remains productive.
Ongoing Customization and Development
As your business evolves, your platform must adapt. We provide continuous Apex, Lightning Web Components (LWC), and process automation improvements to support shifting business models with zero workflow downtime.
Continuous Support and Maintenance
Our 24x7 global support ensures system health, instant bug fixes, proactive monitoring, and emergency escalation to minimize operational disruption.
Data Management and Analytics
Clean data drives intelligent decision-making. We manage continuous data deduplication, backup verification, complex reporting, Tableau dashboards, and AI-driven data insights.
User Support and Training
Maximize adoption across your enterprise. We deliver customized onboarding, end-user training, and technical support documentation tailored to your specific workflows.
AppExchange App Management
Select, install, configure, and maintain third-party AppExchange packages securely, ensuring full compatibility with your core Salesforce architecture.
Release Management Services
Salesforce updates three times a year. We review upcoming features, test sandboxes, assess potential API breaking changes, and execute seamless seasonal upgrades.
Why Choose Ksolves?
Ksolves brings together a team of skilled developers and consultants with extensive experience delivering tailored, efficient, and scalable Salesforce solutions.
100+
Certified Salesforce
Experts
200+
Salesforce Projects
Implemented
30+
Countries Served
100%
Global Salesforce Support
350+
Certifications
200+
Happy Clients
99%
On-Time Project
Delivery
Customer
Success Stories
Explore how our expertise in Salesforce managed services has helped clients optimize processes and enhance system performance to drive growth.
Our Specialization in Salesforce Clouds
As a trusted Salesforce managed services partner, we deliver tailored Cloud experiences that align with your organization's unique goals and accelerate growth across sales, service, marketing, and beyond.
Agentforce Nonprofit
(formerly Non-profit Cloud)
Drive greater impact with AI-powered fundraising, grant management, and constituent engagement built specifically for nonprofits.
Agentforce Financial Services
(formerly Financial Services Cloud)
Deliver hyper-personalized client experiences at scale with AI-driven tools built for banking, insurance, and wealth management.
Agentforce Revenue Management
(formerly Salesforce CPQ)
Automate your entire quote-to-cash process with AI-powered pricing, contracts, billing, and revenue recognition in one platform.
Agentforce Commerce
(formerly Commerce Cloud)
Build seamless B2B and B2C shopping experiences powered by AI agents that personalize every step of the buyer journey.
Agentforce Sales
(formerly Sales Cloud)
Close more deals faster with AI-powered agents that automate prospecting, lead qualification, and pipeline management.
Agentforce Service
(formerly Service Cloud)
Deliver smarter, faster customer support across every channel with autonomous AI agents that resolve issues instantly.
Agentforce Marketing
(formerly Marketing Cloud)
Launch personalized, AI-driven campaigns across email, SMS, and social, from brief to execution in hours, not weeks.
Experience Cloud
(formerly Community Cloud)
Create branded portals, communities, and self-service hubs that connect customers, partners, and employees in one place.
Agentforce Consumer Goods
(formerly Consumer Goods Cloud)
Accelerate retail execution with AI-powered planning, field operations, account management, and Trade Promotion Management. Optimize promotions, merchandising, and sales in one platform.
Salesforce Mulesoft
(formerly MuleSoft)
Connect any app, data, or device across your enterprise with AI-powered integration and automation that unifies your entire technology ecosystem in one platform.
Salesforce Lightning
(formerly Lightning Platform)
Build powerful, modern applications and experiences with a low-code platform that empowers teams to customize, automate, and scale Salesforce faster than ever.
CRM Analytics
(formerly Salesforce Einstein Analytics)
Transform raw data into intelligent, actionable insights with AI-powered dashboards and predictive analytics that help every team make smarter decisions in real time.
Data 360
(formerly Data Cloud)
Unify data from every source into real-time customer profiles to power AI, analytics, automation, and personalized experiences.
Agentforce Healthcare
(formerly Healthcare Cloud)
Improve patient experiences with AI-powered care coordination, automated workflows, and connected healthcare data.
Agentforce Media and Entertainment
(formerly Media and Entertainment Cloud)
Deliver personalized audience experiences with AI-driven engagement, content management, and revenue optimization.
Agentforce Manufacturing
(formerly Manufacturing Cloud)
Streamline manufacturing with AI-powered forecasting, sales planning, account management, and service automation.
Salesforce Mulesoft
(formerly MuleSoft)
Connect any app, data, or device across your enterprise with AI-powered integration and automation that unifies your entire technology ecosystem in one platform.
Salesforce Lightning
(formerly Lightning Platform)
Build powerful, modern applications and experiences with a low-code platform that empowers teams to customize, automate, and scale Salesforce faster than ever.
CRM Analytics
(formerly Salesforce Einstein Analytics)
Transform raw data into intelligent, actionable insights with AI-powered dashboards and predictive analytics that help every team make smarter decisions in real time.
Data 360
(formerly Data Cloud)
Unify data from every source into real-time customer profiles to power AI, analytics, automation, and personalized experiences.
Hear Directly From Our Clients
See what businesses have to say about partnering with Ksolves, a trusted Salesforce managed service provider.
“We have partnered with Ksolves for the past few years and worked with them on multiple projects, from Salesforce implementations to front-end web development projects. Their team consistently delivers quality work with clear communication and flawless execution that makes our collaboration highly effective and successful.”
“We are the largest tax preparation company in Sri Lanka, facing client onboarding challenges due to high lead volume. Ksolves provided us with an ideal solution that integrates WhatsApp with Salesforce and our backend systems to manage client communication. It was a wonderful experience to work with Ksolves!”
“We have been working with Ksolves for 6 years, and they have consistently exceeded our expectations. Their developers are highly skilled and knowledgeable, especially in Salesforce custom development and integrations. They understand the importance of timely delivery and have always met our project deadlines without compromising quality.”
“We have partnered with Ksolves for the past few years and worked with them on multiple projects, from Salesforce implementations to front-end web development projects. Their team consistently delivers quality work with clear communication and flawless execution that makes our collaboration highly effective and successful.”
“We are the largest tax preparation company in Sri Lanka, facing client onboarding challenges due to high lead volume. Ksolves provided us with an ideal solution that integrates WhatsApp with Salesforce and our backend systems to manage client communication. It was a wonderful experience to work with Ksolves!”
“We have been working with Ksolves for 6 years, and they have consistently exceeded our expectations. Their developers are highly skilled and knowledgeable, especially in Salesforce custom development and integrations. They understand the importance of timely delivery and have always met our project deadlines without compromising quality.”
“We have partnered with Ksolves for the past few years and worked with them on multiple projects, from Salesforce implementations to front-end web development projects. Their team consistently delivers quality work with clear communication and flawless execution that makes our collaboration highly effective and successful.”
“We are the largest tax preparation company in Sri Lanka, facing client onboarding challenges due to high lead volume. Ksolves provided us with an ideal solution that integrates WhatsApp with Salesforce and our backend systems to manage client communication. It was a wonderful experience to work with Ksolves!”
“We have been working with Ksolves for 6 years, and they have consistently exceeded our expectations. Their developers are highly skilled and knowledgeable, especially in Salesforce custom development and integrations. They understand the importance of timely delivery and have always met our project deadlines without compromising quality.”
“We have partnered with Ksolves for the past few years and worked with them on multiple projects, from Salesforce implementations to front-end web development projects. Their team consistently delivers quality work with clear communication and flawless execution that makes our collaboration highly effective and successful.”
“We are the largest tax preparation company in Sri Lanka, facing client onboarding challenges due to high lead volume. Ksolves provided us with an ideal solution that integrates WhatsApp with Salesforce and our backend systems to manage client communication. It was a wonderful experience to work with Ksolves!”
“We have been working with Ksolves for 6 years, and they have consistently exceeded our expectations. Their developers are highly skilled and knowledgeable, especially in Salesforce custom development and integrations. They understand the importance of timely delivery and have always met our project deadlines without compromising quality.”
A Proven Path to Salesforce Success
At Ksolves, our experts in managed services for Salesforce follow a clear, structured path to ensure you get the best support at every stage. Here's how we take you from assessment to ongoing optimization:
Step 01: Assessment
We audit your Salesforce setup, data health, and user adoption to pinpoint inefficiencies, security risks, and missed opportunities.
Step 02: Planning
Our team defines clear SLAs, priorities, and optimization strategies tailored to your goals, whether cutting costs, boosting productivity, or scaling securely.
Step 03: Implementation
We execute customizations, integrations (APIs, third-party apps), and automation with zero workflow downtime. Your teams stay focused, and we handle the tech.
Step 04: Support
Our experts monitor system health 24x7, resolve issues in real-time, and provide personalized training to empower your IT team and end-users.
Step 05: Optimization
We continuously refine configurations, adopt new Salesforce features, and enhance workflows to ensure peak performance and ROI.
A Proven Path to Salesforce Success
At Ksolves, our experts in managed services for Salesforce follow a clear, structured path to ensure you get the best support at every stage. Here's how we take you from assessment to ongoing optimization:
Step 01: Assessment
We audit your Salesforce setup, data health, and user adoption to pinpoint inefficiencies, security risks, and missed opportunities.
Step 02: Planning
Our team defines clear SLAs, priorities, and optimization strategies tailored to your goals, whether cutting costs, boosting productivity, or scaling securely.
Step 03: Implementation
We execute customizations, integrations (APIs, third-party apps), and automation with zero workflow downtime. Your teams stay focused, and we handle the tech.
Step 04: Support
Our experts monitor system health 24x7, resolve issues in real-time, and provide personalized training to empower your IT team and end-users.
Step 05: Optimization
We continuously refine configurations, adopt new Salesforce features, and enhance workflows to ensure peak performance and ROI.
The Business Impact of Salesforce Managed Services
From proactive care to future-proof innovation, our Salesforce managed services partner approach helps you unlock real gains in growth, security, and efficiency at every stage of your Salesforce journey.
Our Diverse Industry Reach
Architecting tailored Salesforce ecosystems and AI-driven workflows across core global sectors:
Manufacturing
End-to-end supply chain visibility, field service optimization, and automated demand forecasting engines.
Retail & E-Commerce
Personalized cross-channel shopping experiences, real-time inventory tracking, and predictive customer analytics.
BFSI
Compliance and security define BFSI work. Our Salesforce managed services team handles CRM changes with the audit trail banking and insurance clients expect.
Nonprofit Organizations
Streamlined donor tracking, grant management automation, and high-impact campaign performance monitoring.
Financial services
Secure data pipelines, automated compliance, intelligent wealth management, and fraud detection systems.
Healthcare & Life Sciences
HIPAA-compliant patient management, care coordination, and unified EHR system integration.
Logistics & Transportation
Real-time fleet tracking, dispatch optimization, and integrated partner portal management.
Hospitality
Guest experience and reservation systems need constant tuning. Our team keeps loyalty programs and service workflows running across every guest touchpoint.
Telecom
Subscriber lifecycles and partner contracts move constantly in telecom. Our team keeps workflows aligned with that pace, from onboarding through renewal and support.
Media & Entertainment
Direct-to-consumer audience analytics, digital asset monetization, and automated ad-sales management.
High-Tech & Software
Scalable subscription billing workflows, automated lead scoring, and customer retention platforms.
Knowledge Corner
Explore articles and guides from our experts to deepen your understanding of Salesforce managed services.
Frequently Asked Questions
Salesforce managed services provide companies with complete, outsourced access to a team of certified Salesforce administrators, developers, and architects to handle day-to-day administration, troubleshooting, custom development, and system optimization under a structured SLA.
Ksolves managed service plans start at $1,500/month for essential administration and upkeep. Customized plans range based on required coverage hours (e.g., 24×7 support), monthly dedicated hour banks, and technical complexity.
Our response times vary by plan tier and issue severity. Critical (P1) issues receive response guarantees ranging from < 2 hours on essential plans down to < 30 minutes on 24x7 Enterprise plans.
Project implementation focuses on initial setup or a specific one-off build. Managed services provide continuous, long-term support, system maintenance, proactive enhancements, and ongoing user adoption assistance post-go-live.
Yes, our Business and Enterprise plans include hour-bank rollover options (up to specified limits per month) to ensure your budget is fully utilized during light support periods.
Partner with a certified Salesforce Summit Partner to secure your org, empower your teams, and streamline your operations.
